Software analyst Work, Jobs in Edinburgh, Edh (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC
Deloitte —Edinburgh
- Hybrid work
- No experience needed
- Communication skills
- Time management
Network Analyst - Junior
Ember —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Data analysis skills
- Bachelor's degree
- AI
- Flexible schedule
Quick apply
Senior Infrastructure Engineer (Database Development)
Companies House —Edinburgh
- £41,509 - £52,509 a year
- Full-time
- Presentation skills
- Annual leave
7d
IT Support Analyst
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Hybrid work
- Computer literacy
- School
- Work from home
9h
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Bachelor's degree
- Software development
IT Support Analyst
Headland Archaeology —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Travel
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Support Analyst
Headland Archaeology (UK) Ltd —Edinburgh
- £26,238 - £29,953 a year
- Full-time
- Computer networking
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
L1 Service Desk Analyst
XMA —Livingston
- £25,000 a year
- Full-time
- Communication skills
- Life insurance
- Referral programme
11d
Configuration Analyst
Raytheon —Glenrothes
- Full-time
- Communication skills
- Time management
- Sick pay
Technical and Business Analyst
Avaloq —Edinburgh
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Software development
Quick apply
12d
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply
Dynamics 365 CE Developer
National Westminster Bank PLC —Edinburgh
- £64,728 - £91,380 a year
- Full-time
- Hybrid work
- Azure
- Hotel
- Software development
- Annual leave
4d
Senior AI Engineer - FTC
M&G plc —Edinburgh
- Full-time
- Azure
- Analysis skills
- Machine learning
- Annual leave
12d
Analytics Engineer
EcoOnline —Edinburgh
- Hybrid work
- Analytics
- Annual leave
Senior Test Engineer
Companies House —Edinburgh
- £41,509 - £52,509 a year
- Full-time
- Presentation skills
- Travel
- Leadership
- Annual leave
7d
Network Analyst - Senior
Ember —Edinburgh
- £55,000 - £75,000 a year
- Full-time
- Bachelor's degree
- AI
- Flexible schedule
Quick apply
Business Application Software Engineer
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Databases
Quick apply
Senior InfoSec Analyst Vulnerability Management
Charles River Laboratories —Tranent
- Full-time
- Computer Science
- Bachelor's degree
- SDLC
6d

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software analyst jobs near edinburgh, edh

IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

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Job details

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Inbound customer enquiry call handling
Incident queue management
iOS
User account provisioning
Microsoft Office Suite
Windows
Microsoft Office
User account management
iManage
Technical writing
Application support
Communication skills
Mobile devices

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

software analyst jobs in edinburgh, edh

IT Service Desk Analyst - Edinburgh

Senior Analyst, Project Administration Support, Asset Pricing Team, Audit and Assurance – 12 month FTC

Network Analyst - Junior

Senior Infrastructure Engineer (Database Development)

IT Support Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

IT Support Analyst

IT Support Analyst

L1 Service Desk Analyst

Configuration Analyst

Technical and Business Analyst

ERP Business Analyst

Dynamics 365 CE Developer

Senior AI Engineer - FTC

Analytics Engineer

Senior Test Engineer

Network Analyst - Senior

Business Application Software Engineer

Senior InfoSec Analyst Vulnerability Management

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