Technical support Work, Jobs in Edinburgh, Edh (with Salaries)

1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT Desktop Support - Healthcare - Edinburgh
Dexcom —Edinburgh
- Full-time
- Continuous improvement
- Travel
- Organisational skills
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Technical Support Engineer
Ingenico —Dalgety Bay
- Engineering
- Microsoft Office
- Java
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
2d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
1d
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
1d
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
Experienced Property Managers - Software Support
Lyles Sutherland —Edinburgh
- Up to £30,000 a year
- Overtime
- Hybrid work
- Sales
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Service Desk Team Lead
GoFibre —Edinburgh
- From £50,000 a year
- Azure
- Leadership
Quick apply
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Bachelor's degree
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
21h
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply

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1st/2nd Line Support Technician

Entire IT Solutions
Edinburgh

Quick apply

Job details

Permanent | Graduate | Full-time | Apprenticeship
£24,000 - £28,000 a year

Benefits

Company pension

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
GCSE
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
IT support
Computer networking
DNS
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Role
We’re looking for a reliable and motivated IT Support Technician to join a growing and fast-paced IT services and Telecoms provider. This is a varied, hands-on role supporting a wide range of business clients across different industries.

No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security improvements.

Key Responsibilities

Respond to support requests via phone, email, and ticketing system
Provide 1st/2nd line support across a range of client environments
Troubleshoot hardware and software issues (Windows, Mac OS, etc.)
Support Windows Server environments and Active Directory (users, permissions, policies)
Manage Microsoft 365 / Office 365 accounts and permissions
Assist with LAN/WAN networking, DNS, and connectivity issues
Install and support 3CX VoIP systems
Support and maintain backup and disaster recovery solutions
Assist with cyber security measures (MFA, endpoint protection, email security, patching)
Work alongside senior engineers on installations and project work
Escalate complex issues where required while maintaining ownership

Skills & Experience

Solid understanding of computer networking and troubleshooting
Strong knowledge of computer hardware and general IT systems
Experience with Windows Server environments
Familiarity with Active Directory and user management
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams, Entra ID/Azure AD)
Understanding of DNS, LAN configurations, and general networking principles
Basic knowledge of Mac OS support
Previous experience in a helpdesk or IT support role preferred
Experience with VoIP (3CX) is beneficial but not essential

What We’re Looking For

Strong problem-solving skills and attention to detail
Good communication skills with non-technical users
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team

What You’ll Get

28 days holiday
Optional pension scheme
Clear progression opportunities after probation
Exposure to a wide range of technologies and real-world environments
A small, close-knit team where you’ll make a genuine impact

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: £24,000.00-£28,000.00 per year

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in edinburgh, edh

1st/2nd Line Support Technician

IT Support Engineer

IT Desktop Support - Healthcare - Edinburgh

Deskside Support Engineer (Edinburgh)

NOC Analyst (10pm-6am)

Technical Support Engineer

Customer Support Exec. (B2B SaaS)

Service Desk Engineer

IT Service Desk Analyst - Edinburgh

IT System Support User

IT Service Desk Analyst - Edinburgh

Sonata Application Support Engineer

IT Technician

Experienced Property Managers - Software Support

L1 Service Desk Team Leader

Service Desk Team Lead

Desktop Admin II - 12 Month FTC

IM&T Infrastructure Analyst

Finance Systems Administrator - 9 month FTC

IT Support Apprentice

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