Unit head Work, Jobs in Edinburgh, Edh (with Salaries)

Senior CMDB Manager- Edinburgh
FDM Group —Edinburgh
- Hybrid work
- Presentation skills
- Agile
- Annual leave
Depute Head Teacher - King's Park Primary School
Midlothian Council —Dalkeith
- £74,154 a year
- Call to connect
- Experience working with children
- School
7d
First Aid Trainer Franchisees
Physical Education Scotland —Edinburgh
- Up to £300 a day
- Part-time
- Education
- First Aid Certification
- Marketing
Quick apply
Head of SHEQ
Aaron Services —Bathgate
- Up to £70,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Head of SHEQ
Sureserve —Bathgate
- Up to £70,000 a month
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Legal PA
Pinsent Masons —Edinburgh
- Full-time
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Work from home
7d
Lead SHEQ Advisor
JN Bentley —Edinburgh
- Full-time
- Travel
- Mentoring
- Training & development
Quick apply
10d
CX Team Member
Foot Locker —Livingston
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Volunteer Administrative Assistant
Musselburgh Sea Cadets —Musselburgh
- Hybrid work
- Microsoft Word
- Databases
- Administrative experience
- Free parking
- Work from home
Quick apply
Global Business Development Manager
Orbia Fluor & Energy Materials —Thornton
- Hybrid work
- Engineering
- Business development
- Product management
Volunteer Cadet Instructor
Musselburgh Sea Cadets —Musselburgh
- £0.01 a year
- In-person
- Teaching
Quick apply
UK Technical Manager
Proclad —Glenrothes
- Full-time
- Engineering
- Master's degree
- Presentation skills
- Life insurance
Associate Director – Retail and CPG Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Merchandising
- Business development
- Team management
Head of Cyber Security Architecture
Scottish Courts and Tribunals Service —Edinburgh
- £61,220 - £75,762 a year
- Full-time
3d
Sous Chef
Sodexo —Edinburgh
- Up to £35,000 a year
- Weekend availability
- Recruiting
- IT
- Training & development
Quick apply
14h
Breakfast Chef
The Edinburgh Catering Company —Edinburgh
- £32,000 - £34,000 a year
- Full-time
- In-person
Quick apply
8d
UK Technical Manager
Proclad Group —Glenrothes
- Full-time
- Engineering
- Master's degree
- Presentation skills
- Life insurance
Chef de Partie
The Edinburgh Catering Company —South Gyle
- £33,000 - £35,000 a year
- Full-time
- In-person
Quick apply
8d
Cleaner (part-time)
Care Visions Group Limited —Falkirk
- £13.45 an hour
- Part-time
- In-person
- Communication skills
- Time management
Quick apply
1d

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Senior CMDB Manager- Edinburgh

FDM Group -
Edinburgh

Apply Now

Job details

Fixed term contract

Benefits

Annual leave
Company pension

Qualifications

Data integration
Stakeholder collaboration
Stakeholder liaison
IT service management
Configuration management
Presentation skills
ServiceNow
Agile
Management reporting
IT strategy alignment
IT governance and compliance strategy

Full job description

About The Role

FDM is a global business and technology consultancy seeking a Senior CMDB Manager to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh.

Our client is seeking a Senior CMDB (Configuration Management Database) Manager who will be responsible for maintaining the accuracy, integrity, and relationships of an organization's IT assets and infrastructure components. Their primary goal is to ensure that IT teams have a clear, real-time view of the technology stack to support incident, change, and problem management.

This role is responsible for:

Play a leading role in establishing the organisation’s Configuration Management capability from the ground up.
You will shape, implement, and mature the ServiceNow CMDB, ensuring it is aligned to the Common Service Data Model (CSDM) and supports wider ITSM, ITOM, and business service management outcomes.
This is a hybrid role combining strategic ownership with hands‑on configuration, data modelling, and process execution.

Responsibilities:

Configuration Management

Support the enterprise Configuration Management strategy and roadmap alongside Head of Change and Configuration Management
Implement and support the Configuration Management practice across the organisation.
Subject matter expert for CMDB, CSDM, Service Mapping, CMDB-related projects and transformation initiatives.
Develop and maintain Configuration Management policies, standards, controls and procedures.
Lead Configuration Management governance forums and steering groups.
Ensure alignment of CMDB objectives with organisational technology and business strategies.

CMDB Governance and Compliance

Establish enterprise-wide CMDB governance frameworks.
Support the organisation's adoption and maturity of the Common Service Data Model (CSDM).
Drive compliance with CMDB standards, policies and audit requirements.
Ensure all technology domains maintain appropriate CI ownership and lifecycle controls.
Report CMDB completeness, correctness, compliance, risks, trends and data quality metrics to senior leadership.
Act as escalation point for configuration management issues and governance exceptions.

Service Mapping ownership

Ensure service models align with ServiceNow best practices and business requirements.
Govern service mapping architecture and business service hierarchies.
Support data ingestion, integrations and transformation processes.
Resolve CI conflicts, particularly those arising from Discovery and Service Mapping.
Drive continuous improvement in service modelling across all technology teams.

CMDB Data Management and Maintenance

Create, update, retire and deconflict Configuration Items (CIs) in line with defined standards.
Ensure all updates comply with configuration management policies and standards.
Configure and optimise ServiceNow CMDB components including:
- Support Discovery and Data ingestion processes.
- Assist with reconciliation and integration issues.
Support CMDB integration with:
- Discovery tools.
- LeanIX or application repositories.
- Other ITSM/ITOM data sources.
Lead data quality remediation initiatives and drive continuous improvement.

Stakeholder Management

Build strong partnerships with:
- Incident Management
- Problem Management
- Change Management
- Asset Management
- Enterprise Architecture
- Information Security
- Risk and Compliance
- Application and Infrastructure teams
Champion CMDB adoption across Technology Services and Business Units.

General

Adapt to changing and conflicting business priorities and demonstrate the ability to influence the team to work in an agile manner ensuring high levels of service quality.
Work closely with the business and vendors during any implementations or project activities.
Provide service assurance by working with Global Information Security (GIS) and Risk teams to ensure IT Security compliance, effective risk management and audit standards are met.

About You

Proven experience managing and developing an enterprise CMDB, preferably within ServiceNow.
Experience implementing and maturing Configuration Management practices in a complex enterprise environment.
Demonstrable experience establishing CMDB governance, standards, policies, and operating models.
Experience driving adoption of the Common Service Data Model (CSDM).
Hands-on experience with ServiceNow Discovery, Service Mapping, and CMDB data management.
Experience leading data quality improvement initiatives and resolving configuration data issues.
Strong stakeholder management experience, working across IT Operations, Infrastructure, Security, Architecture, Risk, Asset Management, and Service Management teams.
Experience supporting audit, compliance, and risk management activities.
Experience delivering strategic technology transformation or service improvement initiatives.

Technical Knowledge:

Strong knowledge of ITIL Configuration Management principles and best practices.
Deep understanding of ServiceNow CMDB architecture, data modelling, and governance.
Knowledge of CSDM framework and ServiceNow implementation best practices.
Understanding of Configuration Item (CI) lifecycle management and relationship mapping.
Knowledge of ITSM processes including Incident, Change, Problem, and Asset Management.
Experience with CMDB integrations, discovery tools, and data reconciliation processes.
Understanding of IT infrastructure, applications, cloud services, and enterprise technology environments.

Leadership and Governance:

Ability to establish and lead Configuration Management governance frameworks and forums.
Experience defining KPIs, reporting metrics, and presenting performance outcomes to senior leadership.
Strong decision-making and escalation management capabilities.
Ability to influence stakeholders across multiple technology and business functions.

About Us

FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Apply Now

Refine Your Search

unit head jobs in edinburgh, edh

Senior CMDB Manager- Edinburgh

Depute Head Teacher - King's Park Primary School

First Aid Trainer Franchisees

Head of SHEQ

Head of SHEQ

Legal PA

Lead SHEQ Advisor

CX Team Member

Volunteer Administrative Assistant

Global Business Development Manager

Volunteer Cadet Instructor

UK Technical Manager

Associate Director – Retail and CPG Industry, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Head of Cyber Security Architecture

Sous Chef

Breakfast Chef

UK Technical Manager

Chef de Partie

Cleaner (part-time)

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