Call centre work from home Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
Part-time Finance and Admin. Assistant
Studio MB —Edinburgh
- £26,500 - £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Customer Service Advisor
Aquarius Contact Centres —Dunfermline
- £13.45 an hour
- Part-time
- Hybrid work
- Bilingual
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
12d
Customer Service - Senior Personal Banker
National Westminster Bank PLC —Edinburgh
- From £28,475 a year
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Annual leave
11d
Recoveries Paralegal
Lyons Davidson Solicitors —Edinburgh
- Up to £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- In-person
- Work from home
- Life insurance
Sales Administrator
Neilsons Solicitors and Estate Agents —Edinburgh
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
10d
Head of User-Centred Design, Business Analysis & Quality Assurance
Historic Environment Scotland —Edinburgh
- From £62,428 a year
- Full-time
- Bachelor's degree
- Recruiting
- Annual leave
- Flexible schedule
8d
Bartender
InterContinental —Edinburgh
- £13.41 an hour
- Full-time
- Bar
- Hotel
- Restaurant experience
- Employee assistance programme
- Employee discount
Senior Policy Advisor: Local Growth and Place Division
Ministry of Justice —Edinburgh
- £49,325 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
12d
Customer Experience Advisor | S1 | Retail Banking | Falkirk
A01 Santander UK plc —Falkirk
- From £25,000 a year
- Full-time
- Cash handling
- Banking
8d
Logistics Distribution Correspondent
INEOS Group —Grangemouth
- Full-time
- Computer literacy
- Data entry
- Contracts
- Employee assistance programme
- Employee discount
Brand Journalist
Scottish SPCA —Dunfermline
- From £28,774.20 a year
- Full-time
- Hybrid work
- Travel
8d
Logistics Distribution Correspondent
INEOS —Grangemouth
- £0.01 a year
- Computer literacy
- Data entry
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
Head of Strategic Engagement and Place Policy
Ministry of Justice —Edinburgh
- £60,001 - £80,419 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
12d
Community Events, Pop Ups and Fairs Volunteer - Dunfermline, Scotland.
Hourglass (Safer Ageing) —Fife
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Senior Financial Analyst
The Electoral Commission —Edinburgh
- £58,000 - £64,637 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
11d
Service & Maintenance Technician - Wind Turbines
Everun —Pathhead
- £28,000 - £34,000 a year
- Weekend availability
- Schematics
- Maintenance
- Microsoft Office
Quick apply
Senior Technical Specialist
Sky —Livingston
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
1d

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Part-time Finance and Admin. Assistant
Studio MB —Edinburgh
Acting as first point of contact - answering incoming calls, transferring calls and taking messages; answering the door; greeting and welcoming visitors;…
£26,500 - £28,500 a year
Quick apply
2d
Finance Admin Assistant
Sodexo —Edinburgh
Use Microsoft Excel, Teams, PowerPoint and social media platforms effectively across finance, administration and marketing activities. Hours: 25 hours per week.
£13.65 an hour
Quick apply
5d

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call centre work from home jobs near edinburgh, sct

Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 or 5 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

call centre work from home jobs in edinburgh, sct

Customer Service Advisor

Part-time Finance and Admin. Assistant

Customer Service Advisor

Customer Service - Senior Personal Banker

Recoveries Paralegal

Sales Administrator

Head of User-Centred Design, Business Analysis & Quality Assurance

Bartender

Senior Policy Advisor: Local Growth and Place Division

Customer Experience Advisor | S1 | Retail Banking | Falkirk

Logistics Distribution Correspondent

Brand Journalist

Logistics Distribution Correspondent

Head of Strategic Engagement and Place Policy

Community Events, Pop Ups and Fairs Volunteer - Dunfermline, Scotland.

Senior Financial Analyst

Service & Maintenance Technician - Wind Turbines

Senior Technical Specialist

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