Customer contracts manager Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
6d
Customer Services Lead Agent (KLM/AF)
Swissport International AG —Edinburgh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
6d
Soft Service Manager
ABM UK —Edinburgh
- £46,000 a year
- Full-time
- Contracts
- Communication skills
- Employee discount
Quick apply
Business Development Manager – Payments & POS
SumUp —Edinburgh
- £42,180 - £70,360 a year
- Full-time
- Remote
- Sales
Quick apply
Operations Manager - Scotland
Thomas Franks Ltd —Edinburgh
- £50,000 a year
- Full-time
- Management
- Merchandising
- English
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
3d
Regional Operations Manager
Sodexo —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
5d
Strategy Manager
National Westminster Bank PLC —Edinburgh
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Project management
- Annual leave
8d
General Manager of Passenger Assistance
OCS Group —Edinburgh
- Monday to Friday
- Remote
- Leadership
- Communication skills
Quick apply
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
1d
Customer Service Advisor - Edinburgh
HM Revenue and Customs —Edinburgh
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
13d
People Ops Manager
hyble —Edinburgh
- Part-time
- Hybrid work
- Travel
- Referral programme
- Sick pay
Quick apply
Shift Manager - Dispatch
DPD Group UK —Edinburgh
- £40,000 a year
- Weekend availability
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
Existing Customer Management Commercial Manager – Cards
Barclays —Edinburgh
- Management
- Analysis skills
- Financial services
Executive Administration Assistant
triSaaS (Enhance) —Edinburgh
- Part-time
- Microsoft Office
- Hotel
- SharePoint
- Free parking
- Sick pay
Quick apply
7d
Incident Control and Business Continuity Manager
HM Revenue and Customs —Edinburgh
- £37,682 - £40,705 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
1d
General Manager - Edinburgh
Chartwells —Edinburgh
- £45,000 a year
- Contracts
- School
- Employee discount
Soft Service Manager
ABM —Edinburgh
- £46,000 a year
- Full-time
- Contracts
- Communication skills
Head of Hospitality - Food & Beverage
Filmhouse —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply

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Customer Contracts Manager

Alexander Dennis -
Larbert

Quick apply

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Contract management
Contracts
Communication skills

Full job description

Job Title: Customer Contracts Manager

Location: Larbert OR Scarborough

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Customer Contracts Manager, you’ll be responsible for managing the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. Working closely with internal functions and external customers, you’ll own the contract management lifecycle, translating customer requirements into clear specifications, managing changes, and resolving issues to maintain high levels of customer satisfaction. You’ll play a key role in coordinating cross‑functional activity across Engineering, Operations, Quality, and Supply Chain to ensure contractual commitments are met on time, to cost, and to quality.

What We’re Looking For

We’re looking for a commercially astute, organised, and customer‑focused professional who can manage multiple contracts and priorities in a complex manufacturing environment. You’ll bring experience in commercial or contract management, strong communication skills, and the confidence to engage with senior stakeholders and high‑profile customers. A keen attention to detail, a “right‑first‑time” mindset, and the ability to work well under pressure are essential, as is the ability to work both autonomously and as part of a wider team.

Bonus if you have:

Experience within the bus industry or a technically complex manufacturing environment
Technical knowledge of bus products and vehicle specifications
Experience supporting factory visits, first vehicle sign‑off, or customer PDIs

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]

Quick apply

Refine Your Search

customer contracts manager jobs in edinburgh, sct

Customer Contracts Manager

Customer Services Lead Agent (KLM/AF)

Soft Service Manager

Business Development Manager – Payments & POS

Operations Manager - Scotland

Operations Manager - Residential and Cleaning Services

Regional Operations Manager

Strategy Manager

General Manager of Passenger Assistance

Head of Strategic Resourcing and People Operations

Customer Service Advisor - Edinburgh

People Ops Manager

Shift Manager - Dispatch

Duty Manager

Existing Customer Management Commercial Manager – Cards

Executive Administration Assistant

Incident Control and Business Continuity Manager

General Manager - Edinburgh

Soft Service Manager

Head of Hospitality - Food & Beverage

I want to receive the latest job alerts for customer contracts manager in edinburgh, sct

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