Customer relations Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Support Executive
Heineken International B.V. —Edinburgh
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
6d
Forest Reproductive Materials Support Officer
Forestry Commission —Edinburgh
- £30,105 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
5d
Senior Employee Relations Adviser
Nucleus Financial Group —Edinburgh
- Analysis skills
- Human resources
- IT
- Annual leave
4d
Employee Relations Team Manager
NHS Scotland —Glenrothes
- £52,845 - £61,466 a year
- Hybrid work
- No degree
- Leadership
- Communication skills
- Annual leave
5d
Stewardship Officer
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Flexible schedule
6d
Credit Risk Portfolio Analyst
Barclays —Edinburgh
- Microsoft Excel
- Analysis skills
- Continuous improvement
Transfer Agency UK, Associate 2
State Street —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Media Assistant (Fixed Term)
Edinburgh Festival Fringe Society —Edinburgh
- £13.45 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
4d
Returns Specialist
Grant Westfield —Edinburgh
- ERP systems
- Annual leave
- Employee discount
10d
Customer and Trading Manager - Nightshift
Sainsbury's —Edinburgh
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Housing Options Officer
Fife Council —Dunfermline
- £34,914.86 - £43,437.09 a year
- Part-time
- Remote
- Travel
- Employee discount
Reputation Strategy Lead
National Westminster Bank PLC —Edinburgh
- £69,760 - £104,640 a year
- Full-time
- Hybrid work
- Hotel
- Organisational skills
- Leadership
- Annual leave
15h
Recruitment Officer
The Action Group —Edinburgh
- £27,554.97 - £28,795.45 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
22h
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
14d
Assistant Planning Manager
Leonardo UK Ltd —Edinburgh
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Flexible schedule
- Referral programme
People Ops Manager
hyble —Edinburgh
- Part-time
- Hybrid work
- Travel
- Referral programme
- Sick pay
Quick apply
Sales Assistant - Edinburgh
J Barbour and Sons —Edinburgh
- Part-time
- Microsoft Outlook
- Customer service
- Merchandising
- Employee discount
- Referral programme
Quick apply
7d
Assistant Shop, Event, & Social Media Manager
Goodies SCIO —Newington
- From £13.45 an hour
- Part-time
- Marketing
- Organisational skills
- In-person
Quick apply
Team Leader SIPP and SSAS Administration
Punter Southall Group —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
13d
Credit Risk Portfolio Senior Analyst
Barclays —Edinburgh
- Microsoft Excel
- SQL
- Financial services
12d

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customer relations jobs near edinburgh, sct

Customer Support Executive

Heineken International B.V. -
Edinburgh

Quick apply

Job details

Full-time
£26,000 a year
6 days ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Customer Support Executive

Known Internally as a Just Add Talent (JAT) Executive

Function: Star Pubs
Location: Edinburgh (St Andrew’s Square)

Salary: £26,000 per annum and above, depending on experience, plus full benefits listed below.

Contract: Permanent

Latest Closing date: Friday 26th June (we’re planning on holding the interviews on Tuesday 30th June & Wednesday 1st July so one for your diary!)

Please note: We may close vacancies early when we receive significant numbers of applications, so don’t delay!

Did you know that HEINEKEN own over 2,400 pubs in the UK? HEINEKEN has a long-held belief that pubs are an integral part of British culture and that well-invested pubs, run by skilled operators can prosper and thrive. As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

Part of building a better future is supporting our lessees, ensuring they have the right tools to build their businesses and play an important part in their thriving communities. This would be impossible without gold-star colleagues who care about people, account management and everything we stand for.

There’s so much more to HEINEKEN than meets the eye and right now, we’re looking for a Just Add Talent Executive to join or Star Pubs team!

About the role
As a member of our JAT Support Team you will be responsible in delivering outstanding customer experience as the first line of support for telephone and email queries from our managed house operators and internal departments. You will ensure that all queries are resolved in a timely manner or re-directed to the appropriate owner of the issue. This involves you managing and maintaining multiple systems and being the guardian of a number of processes.

You will also be responsible for delivering the Change of Lessee (COL) process for our JAT sites which involves reviewing data inputs, liaising with suppliers and inputting data into our SAP System.

So what will you be doing? Here’s some of the key accountabilities.

Ensuring all back-of-house administration is up to date.
Be an escalation point for our JAT Operators for any supplier relations.
Processing required payments to local authorities.
Highlighting opportunities for process improvements
Administering the COL process

Who we’re looking for
We need a motivated team player with an aptitude for problem solving, effective multi-tasking and excellent communication skills. To be successful in this role you will bring a passion for delivering a great customer experience, high data input accuracy and ability to multi-task. Strong administration skills are a must!

If you;

Have experience in customer service.
Are confident speaking to people on the phone.
Can build meaningful relationships.
Are comfortable taking action and learning along the way!

This could be the role for you!

We embrace learning and growth, and we anticipate there is scope to develop in this role. You’re also likely to bring experiences to this role that are not listed above – as long as you have a thirst for learning and development, not every box needs to be ticked when it comes to skillsets.

Our Ways of Working
Heineken’s Global Purpose is to “brew the Joy of True Togetherness to inspire a better world” and to fulfil this we believe in working closely with each other and collaborating f2f when we can. This role is office based, we currently operate a hybrid working framework which allows us to capture the benefits of both working in the office and at home. For full-time roles, we work a minimum of 3 days in the office – Tuesday, Wednesday and Thursday with Monday and Friday being our work-from-home days.

Our benefits and rewards

Annual bonus
Company-funded Private Medical Healthcare
Double-matched pension (up to 10%)
35 days holiday (holiday trading available)
Retail discounts
A monthly case of our delicious ciders and beers (low and no alcohol options available)
Unique learning and development opportunities

…And much more! Check out our Why Join Us page if you’d like more information.

You’ll also get the opportunity to join our colleague networks, in which people from across the business connect to help champion diversity, equity and inclusion, ensuring we’re continuing to give people a voice.

The application
If you like what you’ve read and are ready to brew a better career with us, let’s get going! We may close vacancies early where we receive lots of applications, so don’t delay!

If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us at [email protected].

You might feel that you don’t meet every single requirement for this role, and that’s okay – we all need the opportunity to develop and untap our full potential. If this advert’s piqued your interest, we’d encourage you to submit an application rather than ruling yourself out. You never know – you may be exactly what we’re looking for!

Who We Are
Star Pubs is part of HEINEKEN UK. The vast majority of our 2,400 pubs are leased out to small businesses and entrepreneurs. Around 160 pubs operate on our Just Add Talent model (a managed operator agreement). Our ambition is to bring out the best in the great British pub – by attracting and retaining the best operators, investing to create great pubs at the heart of their communities and providing licensees with market-leading insight and support.

Apply today to discover Your Future, Untapped.

Quick apply

Refine Your Search

customer relations jobs in edinburgh, sct

Customer Support Executive

Forest Reproductive Materials Support Officer

Senior Employee Relations Adviser

Employee Relations Team Manager

Stewardship Officer

Credit Risk Portfolio Analyst

Transfer Agency UK, Associate 2

Media Assistant (Fixed Term)

Returns Specialist

Customer and Trading Manager - Nightshift

Housing Options Officer

Reputation Strategy Lead

Recruitment Officer

Operations Manager - Residential and Cleaning Services

Assistant Planning Manager

People Ops Manager

Sales Assistant - Edinburgh

Assistant Shop, Event, & Social Media Manager

Team Leader SIPP and SSAS Administration

Credit Risk Portfolio Senior Analyst

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