Material specialist Work, Jobs in Edinburgh, Sct (with Salaries)

Returns Specialist
Grant Westfield —Edinburgh
- ERP systems
- Annual leave
- Employee discount
Project Manager
Active Flooring Solutions —Edinburgh
- £60,000 a year
- Full-time
- Project management
- In-person
- Communication skills
- Health & wellbeing programme
- Gym membership
Quick apply
Project Coordinator
OEG Energy Group —Edinburgh
- Full-time
- Microsoft Office
- Project management
- Bachelor's degree
8d
Edinburgh Festival Fringe Advertisement Installation Team (driver positions)
Out Of Hand —Edinburgh
- £14 an hour
- Overtime
- Driving
- Organisational skills
- Warehouse experience
Quick apply
Business Manager
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
4h
Laboratory Technician
Cambrex —Edinburgh
- Full-time
- Laboratory experience
- Communication skills
7d
Policy Officer - Scotland and Northern Ireland
Blood Cancer UK —Edinburgh
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
Quick apply
6d
Development Specialist UK
Nadara —Edinburgh
- Full-time
- Microsoft Office
- Communication skills
Marketing Specialist
Charles River Laboratories —Tranent
- Full-time
- Sales
- Marketing
- Presentation skills
Senior Marketing Specialist
Charles River Laboratories —Tranent
- Full-time
- Sales
- Marketing
- Social media management
Manufacturing Technician - Commercial Manufacturing
RoslinCT —Edinburgh
- Weekend availability
- No experience needed
- English
- Annual leave
- Employee discount
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Trainee Sales Associate (Investment 20/20)
Aegon Asset Management —Edinburgh
- Up to £35,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
12d
Global Logistics Specialist
Invinity Energy Systems —Bathgate
- Full-time
- Hybrid work
- Annual leave
Quick apply
Trainee Sales Associate (Investment 20/20)
Aegon —Edinburgh
- Up to £35,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
12d
Trainee Sales Associate (Investment 20/20)
Aegon UK —Edinburgh
- Up to £35,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
12d
Global HR Services Adviser
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Employee discount
13d
GMP Cleaning Team Leader (Livingston)
MICRONCLEAN LIMITED —Edinburgh
- £16.85 an hour
- Full-time
- English
- Microsoft Office
- Supervising experience
- COVID-19 protective measures
- Annual leave
11d
Portfolio Analyst, GPMS
Patria Investments —Edinburgh
- Microsoft Powerpoint
- Microsoft Excel
4d
Technician (f/m/d)
Hapimag —Edinburgh
- Weekend availability
- Maintenance
- English
- Resort
- Employee discount

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Returns Specialist

Grant Westfield -
Edinburgh

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Employee discount
On-site parking

Qualifications

ERP systems
3PL

Full job description

Edinburgh

Grant Westfield, the company behind the UK’s best-selling brand of waterproof wall panels, Multipanel and Naturepanel, is looking for a Returns Specialist to meet the business and customer needs regarding Customer Returns and failed deliveries. Thoroughly investigate and collate accurate information ensuring prompt and accurate responses to all parties. Delivering the best customer experience whilst also minimising the financial impact to business.

Team: Supply Chain

Key responsibilities:

This is a newly developed role, which will require the post holder to help develop robust systems/processes surrounding the Key Responsibilities to ensure responsibilities are met.

Office Based position

Own and maintain the Returns Address Inbox
Review of all RMA’s raised by customer via portal
Thorough Investigation of all RMA requests prior to acceptance/rejection ascertaining the system transactions v physical transactions and required course of action from Inventory/Finance and Customer relations perspective
Creation of RMA’s following investigation, ensuring correct reason codes are used (to enable data gathering for improvement opportunities)
Creation of replacement customer orders when required
Maintain Returns Manifest Database of when RMA’s collected and retuned to WM01
Maintain Failed Delivery manifest
Develop and build upon customer and 3pl relations
Work closely with customer, 3pl’s regarding and other departments with regards to RMA queries such as missing returns/qty discrepancies as highlighted by Materials Team
Attend daily call with third party logistics suppliers
Develop the RMA process for to enhance customer experience and reduce financial impact to business
Develop RMA reporting including but not limited to: RMA reasons, value etc. to drive improvement
Any additional duties as required by the business.

The successful candidate’s profile:

Skills and experience:

Essential

Customer Facing experience

Desirable

Knowledge of ERP systems

Competencies

Teamwork:

Friendly, approachable, cooperative, and assists others when required.
Shares knowledge, ideas and concerns with other members of the team and across the organisation.
Respects cultural differences and different opinions.

Flexibility:

Responds effectively to changing circumstances.
Adjusts tasks and priorities when required.

Communication and Organisation:

Ability to carry out duties in a professional manner.
Ability to plan, organise and prioritise workload.
Ensuring a clear understanding of the desired end result.
Ability to work independently as well as part of a team.
Ability to be firm with supply chains and providers when required.

Attention to detail:

Performs tasks accurately and thoroughly; double-checks the accuracy of work and adjusts ensure client expectations are met or exceeded.
Follows policies and procedures in using various equipment.
Completes all reports according to policies, procedures and standards.

Problem solving:

Deals with problems as soon as they arise.
Presents problem analysis and recommended solution to others rather than just identifying or describing the problem itself.
Acknowledges when doesn't know something and takes steps to find out.
Anticipates potential obstacles and develops plans to overcome them.
Uses critical thinking to analyse the situation and establish course of action.

Health & Safety:

Complies with all Health and Safety Procedures, as well as understanding of health and safety, and the impacts which actions can have.

What Grant Westfield will offer you:

Working for one of the leading manufacturing companies in the country, this is a great opportunity to drive positive change and make a significant contribution across the business. In return, you will receive a rewarding and competitive remuneration package, and be based in our Edinburgh office, in the heart of Scotland.

33 days annual leave which increase with service up to a maximum of 38 days.
Additional holiday purchase scheme.
Health cash plan.
Bike to work scheme.
On-site parking.
Staff discount.
Sharesave options.

Apply Now

Refine Your Search

material specialist jobs in edinburgh, sct

Returns Specialist

Project Manager

Project Coordinator

Edinburgh Festival Fringe Advertisement Installation Team (driver positions)

Business Manager

Laboratory Technician

Policy Officer - Scotland and Northern Ireland

Development Specialist UK

Marketing Specialist

Senior Marketing Specialist

Manufacturing Technician - Commercial Manufacturing

Freelance In Person Event Specialist - Edinburgh, Scotland

Trainee Sales Associate (Investment 20/20)

Global Logistics Specialist

Trainee Sales Associate (Investment 20/20)

Trainee Sales Associate (Investment 20/20)

Global HR Services Adviser

GMP Cleaning Team Leader (Livingston)

Portfolio Analyst, GPMS

Technician (f/m/d)

I want to receive the latest job alerts for material specialist in edinburgh, sct

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