Non office job Work, Jobs in Edinburgh, Sct (with Salaries)

Business Customer Contact Agent
Centrica —Edinburgh
- £30,044 a year
- Monday to Friday
- Hybrid work
- Time management
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Executive Administration Assistant
triSaaS (Enhance) —Edinburgh
- Part-time
- Microsoft Office
- Hotel
- SharePoint
- Free parking
- Sick pay
Quick apply
6d
Administrative Assistant- (Start date August 2026)
School Talent —Edinburgh
- £26,472 - £28,888 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
6d
Administrator
St Joseph's Services —Hawthornden
- £25,708 - £27,911 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
16h
Welcome Desk Agent
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
14d
Trial Follow-up Co-ordinator
University of Edinburgh —Edinburgh
- Full-time
- Hybrid work
- Nursing
- University
- Data entry
- Annual leave
- Employee discount
8d
Supporter Relations Officers
Marie Curie —Edinburgh
- £23,600 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Hospice
- Annual leave
- Employee assistance programme
Quick apply
Graduate Technical Support Analyst
Lugo —Edinburgh
- From £26,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Bereavement leave
- Sick pay
Quick apply
9d
Business Administration Assistant
Link Group Limited —Falkirk
- £26,228 - £26,626 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
14d
Payroll and People Services Coordinator
Aegon Asset Management —Edinburgh
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
1d
Lounge Services Team Member Host - PART TIME - Edinburgh Airport
Swissport International AG —Edinburgh
- £13.75 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
2d
Business Administration Assistant
LinkLiving —Falkirk
- £26,228 - £26,626 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
14d
250549 (KMc) Medical Secretary & Administrator
NHS Scotland —Edinburgh
- £29,103 - £31,409 a year
- Part-time
- Microsoft Office
- Typing
- Business
2d
Sustainability Disclosures Business Analyst
National Westminster Bank PLC —Edinburgh
- Full-time
- Hybrid work
- Hotel
- Organisational skills
- IT
- Annual leave
5d
Reservations Agent
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Operations Manager - Residential and Cleaning Services
Heriot Watt University —Edinburgh
- £47,389 - £58,225 a year
- Weekend availability
- Management
- Microsoft Office
- Team management
- Annual leave
- Flexible schedule
2d
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Edinburgh
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
2d
Survey Assistant
Fife Council —Glenrothes
- £29,170.80 - £31,761.26 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Employee discount
Building Maintenance Helpdesk Co-ordinator
Mitie —Edinburgh
- £16,771.86 a year
- Part-time
- Maintenance
- IT
- In-person

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non office job jobs near edinburgh, sct

Business Customer Contact Agent

Centrica -
Edinburgh

Apply Now

Job details

£30,044 a year

Qualifications

Time management

Full job description

Description

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

We’re looking for a Business Customer Resolution Agent to join a multi‑skilled team supporting customers in the energy market. This is a varied, end‑to‑end role where you’ll take real ownership of customer accounts, investigate complex queries and play an active part in retaining and growing customer relationships.

You’ll work as part of a small, empowered customer pod, collectively responsible for a large portfolio of customers. Rather than handing customers between departments, you’ll support them at every stage of their journey, from account queries and investigations through to debt conversations, changes of tenancy and retention when customers move premises.

You’ll be trusted to make decisions that balance customer experience, commercial outcomes and compliance, using your judgement to deliver the right resolution first time.

Salary: £30,044 basic + Quarterly bonus up to 16% of salary
Start Date: 27th July (we will be unable to approve holidays within the first 6 weeks)
Office location: 1 Waterfront Avenue, Edinburgh, Scotland, EH5 1SG
Working style: Office-based during training up to 6 weeks, with flexible hybrid / work‑from‑home options available post‑training. 2 office days per month is standard.
Operating Hours: Monday–Friday, 8am–6pm (you will work 37hrs per week within the core operating hours).

What you’ll be responsible for:

Taking end‑to‑end ownership of customer accounts & complaints, managing queries and account events through to resolution
Investigating and resolving customer issues using multiple systems and information sources
Handling inbound and outbound contact across phone, web chat and written channels
Making sound decisions that deliver the best outcome for the customer and the business
Proactively managing debt, change of tenancy and retention conversations
Ensuring issues are fully resolved to prevent repeat contact and drive strong customer satisfaction
Managing workload effectively to meet speed‑to‑resolve and case completion targets
Keeping customer accounts accurate and up to date through account health checks
Working collaboratively within your team, sharing knowledge and best practice
Operating in line with quality, compliance and data protection requirements

What we’re looking for:

A strong customer focus with a genuine passion for delivering excellent service
Proven problem‑solving and investigative skills, able to handle complex account queries
Experience managing customer cases or accounts end‑to‑end
Confidence handling challenging conversations, including debt or sensitive issues
Excellent organisation and time‑management skills
A collaborative team player who shares ideas and supports others
Comfortable working across multiple systems with strong attention to detail

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

https://www.morethanacareer.energy/britishgas

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Apply Now

Refine Your Search

non office job jobs in edinburgh, sct

Business Customer Contact Agent

Administrative Assistant

Executive Administration Assistant

Administrative Assistant- (Start date August 2026)

Administrator

Welcome Desk Agent

Trial Follow-up Co-ordinator

Supporter Relations Officers

Graduate Technical Support Analyst

Business Administration Assistant

Payroll and People Services Coordinator

Lounge Services Team Member Host - PART TIME - Edinburgh Airport

Business Administration Assistant

250549 (KMc) Medical Secretary & Administrator

Sustainability Disclosures Business Analyst

Reservations Agent

Operations Manager - Residential and Cleaning Services

Apprentice Operational Support Officer (Band 6/AO)

Survey Assistant

Building Maintenance Helpdesk Co-ordinator

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