Office agent Work, Jobs in Edinburgh, Sct (with Salaries)

Office Agent
Worldwide Flight Services —Edinburgh
- £37,902.24 a year
- Weekend availability
- Customer service
- English
- Administrative experience
Quick apply
2d
Front Office Agent
Motel One —Edinburgh
- Full-time
- English
- Hotel
- Hotel experience
Quick apply
8d
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
Back Office Agent
Indie Campers —Edinburgh
- Weekend availability
- Hospitality
- English
- Communication skills
Quick apply
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Welcome Desk Agent
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Trainee Solicitor
Mackay Sinclair WS —Edinburgh
- From £25,950 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
2d
Forest Reproductive Materials Support Officer
Forestry Commission —Edinburgh
- £30,105 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
3d
Reservations Agent
Marriott International, Inc —Edinburgh
- Full-time
- Bar
- English
- Hotel
- Employee discount
Private Tours Consultant
Rabbies —Edinburgh
- £29,824 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
Quick apply
2d
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Permissions & Compliance Coordinator
GoFibre —Edinburgh
- £31,000 - £36,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Receptionist/Legal Administrator
Neilsons Solicitors and Estate Agents —Edinburgh
- From £25,500 a year
- Full-time
- Administrative experience
- Front desk
- IT
Quick apply
12d
Research Assistant
Rettie —Edinburgh
- Full-time
- Microsoft Office
Quick apply
1d
Tech Recruiter (R&D)
Wordsmith AI —Edinburgh
- Full-time
Buyer
Sephra Europe Ltd —Kirkcaldy
- £35,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
Land Consultant
WSP —Edinburgh
- Part-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Flexitime
- Work from home
Incident Control and Business Continuity Manager
HM Revenue and Customs —Edinburgh
- £37,682 - £40,705 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Communication skills
- Work from home
11d
Senior Business Travel Consultant - Spanish speaking
Perk —Edinburgh
- Full-time
- Hospitality
- Bar
- Spanish
- Relocation assistance
- Life insurance
Data Scientist (Product Analytics)
Wordsmith AI —Edinburgh
- Full-time
- SQL
- AI
- Communication skills

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office agent jobs near edinburgh, sct

Office Agent

Worldwide Flight Services -
Edinburgh

Quick apply

Job details

Permanent | Full-time
£37,902.24 a year
2 days ago

Qualifications

Customer service
English
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Description

Do you have knowledge or experience in the freight and cargo business?

Do you have excellent administrative support skills with high levels of attention to detail?

Do you prioritize putting the customer first in all aspects of your work?

If so, then we have an exciting opportunity for you to join our Office Agents Team at Edinburgh. As a member of the team, you will play a crucial role in our Air Cargo Warehouse operations, where you will be responsible for providing essential administrative support diligently and timeously for all freight and cargo movement while adhering to strict security and safety regulations.

Applying for this position means you are ready to take the next step in your career and contribute to a dynamic and fast-paced environment and become part of our dedicated team at the forefront of the cargo industry.

Your main responsibilities on a day to day basis will be:-

Customer first point of contact to provide assistance with inquiries and resolve any issues that may arise during the shipping process.
Process inbound and outbound flights and coordinate with carriers, managing the driver’s reception, warehouse and parties involved in the transportation chain to schedule pickups, deliveries, and shipments.
Track shipments in transit and provide updates to customers as needed.
Ensure all documentation and recordkeeping is accurately maintained and that shipping documents comply with regulatory requirements and company policies.
Capture data entries into WFS and other airlines computer systems.
Report on discrepancies and damages, providing general administrative tasks and ensuring all industry regulations, customs requirements and shipping laws are compliant against legal and regulatory standards.
Resolve any service issues that may arise during the shipping process via telephone or email.
Build relationships and liaise with customer airlines and their customers.

To be successful in this role you will need:-

Excellent command of the English language in both written and verbal communication to effectively communicate with all parties concerned.
Customer Service experience is key to this role.
Attention to detail when providing administrative support with strong organisational skills.
Basic IT skills required to capture relevant information into the various airlines dedicated computer systems.
Multi-tasking ability and the need to remain calm under pressure and to work against tight deadlines.
Air Cargo knowledge is desirable to understand the industry requirements.
Shift work includes nights, weekends, and holidays, as our business operates 24/7.

Please note that if you are offered this position, you will be subject to a background check including a criminal record check, 5 year employment history and a drug & alcohol test.

Our Values

Safety

Always look out for our own and each other's safety.
Proactively identify safety risks, hazards and unsafe behaviours promptly and courageously.
Comply with all relevant safety regulations and standards at all times.
Learn from mistakes and share that learning.

Customer Focus

Delight customers by actively anticipating their needs, concerns and preferences.
Offer alternative "yes" solutions to "no" situations.
Deliver service excellence and always aim to exceed customer expectations.

Respect

Appreciate everyone's background, cultural values and opinions at all times.
Actively listen and understand other's intent and point of view, especially during disagreements.
Build trusting relationships, demonstrate empathy and care for others.

Excellence

Always do the right thing. Do it right the first time.
Demonstrate extreme ownership: See it, Own it, Solve it.
Adopt a growth mindset: keep learning, stay agile, be resilient.
Set high expectations, embrace innovation and practice continuous improvement.

Teamwork

Prioritise SATS Group's interests over one's own and department needs.
Proactively share resources, ideas and information constructively.
Build on each other's strengths and ideas to achieve win-win outcomes.

About Worldwide Flight Services

WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.

Quick apply

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office agent jobs in edinburgh, sct

Office Agent

Front Office Agent

Customer Service Support Agent

Back Office Agent

Administrative Assistant

Welcome Desk Agent

Trainee Solicitor

Forest Reproductive Materials Support Officer

Reservations Agent

Private Tours Consultant

Front Desk Night Manager

Permissions & Compliance Coordinator

Receptionist/Legal Administrator

Research Assistant

Tech Recruiter (R&D)

Buyer

Land Consultant

Incident Control and Business Continuity Manager

Senior Business Travel Consultant - Spanish speaking

Data Scientist (Product Analytics)

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Description

Your main responsibilities on a day to day basis will be:-

To be successful in this role you will need:-

Our Values

About Worldwide Flight Services

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