Senior customer service representative Work, Jobs in Edinburgh, Sct (with Salaries)

Senior Facilities Manager
National Westminster Bank PLC —Edinburgh
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Hotel
- Computer networking
- School
- Annual leave
3d
Head of Hospitality - Food & Beverage
Filmhouse —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Commercial Delivery Manager
Nucleus Financial Group —Edinburgh
- Project management
- IT
- Financial services
Venue Sales Representative
Octopus Energy Group —Edinburgh
- £26,300 a year
- Weekend availability
- IT
Quick apply
14d
HR Digital Senior Manager
Wood Mackenzie Limited —Edinburgh
- Management
- Human resources
Quick apply
Business Development Manager - Sales
Haventus —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Azure
- AWS
- Computer networking
Healthcare Support Worker
NHS Scotland —Dunfermline
- £29,103 - £31,409 a year
- Hospital
- Customer service
- IT
2d
Major Projects Construction / Project Manager
Prysmian Group —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Business Value Engineer - Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- No degree
- AI
Occupational Health Nurse (LW)
NHS Scotland —Kirkcaldy
- £43,231 - £52,679 a year
- Full-time
- Hybrid work
- Supervising experience
- Presentation skills
- Travel
- Annual leave
- Life insurance
13d

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senior customer service representative jobs near edinburgh, sct

Senior Facilities Manager

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£45,840 - £68,760 a year
3 days ago

Benefits

Annual leave
Transport links
On-site parking

Qualifications

Compliance management
Computer networking

Full job description

Closing date for applications: 08/06/2026

Location Edinburgh, United Kingdom

Salary £45,840 – £68,760

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277081

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Facilities Manager

Embrace a fresh career opportunity by joining us in a dynamic position, where you'll ensure safety and efficiency throughout a regional portfolio of workplaces
We’ll look to you to act as a trusted partner and property specialist for a portfolio of properties
You’ll be working collaboratively with teams across the bank to deliver improvements in process and customer experiences

What you'll do

As the Senior Facilities Manager, you will serve as the representative of the building owner accountability, responsible for overseeing all daily operations and managing change activities within the property. You’ll be delivering all facilities services in accordance with approved procedures and standards, as well as making sure that service level targets are achieved in relation to running costs, energy conservation, and cost reduction opportunities.

In addition, you’ll be:

Acting as the key interface for any projects within the property, ensuring a safe and efficient workplace with planned and reactive maintenance, through helpdesk and supply partners
Understanding what the customer and business thinks and feels by actively reviewing key performance indications, identifying trends, and taking timely action to address areas of improvement
Maintaining adherence to operating standards, quality processes, and managing supplier partner relationships, in order to optimise performance and value for money
Developing and maintaining effective relationships with internal, external, and supplier stakeholders, enabling positive customer and business outcomes across organisational boundaries
Acting as internal consultant and subject matter expert to our stakeholder network, ensuring compliance with all internal and external regulatory standards, process and controls

The skills you'll need

To succeed in this role, you'll need experience gained in a property-related discipline, facilities management or supplier management. You'll hold a professional qualification such as Facilities Management with a minimum standard of Level 4, or equivalent.

We'll also look to you to bring:

The ability to manage stakeholders effectively
Knowledge of risk and compliance management practices
Experience of delivering successful customer experience and service performance improvement initiatives

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

senior customer service representative jobs in edinburgh, sct

Senior Facilities Manager

Head of Hospitality - Food & Beverage

Commercial Delivery Manager

Venue Sales Representative

HR Digital Senior Manager

Business Development Manager - Sales

Senior Manager, Solution Architect, Wealth Technology - Investment Management & Wealth Operations and Domain Solutions, Technology & Transformation

Healthcare Support Worker

Major Projects Construction / Project Manager

Business Value Engineer - Senior Manager, Consumer, ERI & TMT, Operations Industry & Domain Solutions, Engineering, AI & Data, Technology & Transformation

Occupational Health Nurse (LW)