Service delivery analyst Work, Jobs in Edinburgh, Sct (with Salaries)

NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
10d
Associate Data Analyst
Companies House —Edinburgh
- £35,952 - £37,970 a year
- Temporary
- Data analysis skills
- SQL
- Presentation skills
- Annual leave
8d
Policy Officer
Children First —Edinburgh
- £30,602 - £35,778 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
10d
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Solution Consultant
FNZ —Edinburgh
- Full-time
- Analysis skills
- No degree
- Computer skills
Operational Resilience Analyst
Barclays —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Associate Business Analyst - Procurement
N-able —Edinburgh
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee stock purchase plan
- Annual leave
8d
SCRIP Business Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Software development
- Work from home
4d
Junior operations analyst (FTC)
SECCL —Edinburgh
- £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Financial services
- Employee discount
2d
Digital Business Analyst
Scottish Legal Aid Board —Edinburgh
- From £51,010 a year
- Full-time
- Analysis skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
13d
Workforce Planning Analyst - Real Time, Scheduling, Workflow
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Economic Crime Business Analyst 6-month Secondment/FTC
Barclays —Edinburgh
- Organisational skills
- Banking
5d
Senior Pensions Calculation Analyst
WTW —Midlothian
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee assistance programme
Tesco Bank - Pricing Commercial Analyst - Savings
Barclays —Edinburgh
- Microsoft Excel
- Data analysis skills
- SQL
2d
Global Delivery Division Lead
Clearwater Analytics, Ltd. —Edinburgh
- Sales
- Microsoft Office
- Project management
Quick apply
11d
Procurement Price Analyst
MacTaggart Scott —Loanhead
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- ERP systems
- Free parking
- Annual leave
Quick apply
Contract Analyst
Maraen Holdings Ltd —Edinburgh
- Full-time
- English
- Master's degree
- Contracts
- Life insurance
Quick apply
2d
Product Operations Analyst
Moody's —Edinburgh
- Sales
- Analysis skills
- Continuous improvement
Senior Quantitative Analyst (Nature Recovery)
Environmental Standards Scotland (ESS) —Edinburgh
- £49,401 - £59,152 a year
12d

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NOC Analyst

Computershare -
Edinburgh

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

System administration
ITIL
Solarwinds
Linux
Network monitoring
Communication skills

Full job description

Location : Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an excellent opportunity to join our ever-growing technology department as an NOC Analyst. This position sits within our Service Operations department located in Edinburgh, who support our IT systems and employees across our global sites. Working in Service Operations gives you a great understanding of our wider business as you get to work with multiple different business lines and see the many different transactions and work that Computershare is involved in.

Our NOC Analysts are pivotal to our success; as a global market Leader in Financial Administration, Technology underpins us as the foundation of what we do. Maintaining optimal efficiency of our systems at a global scale plays a key part in ensuring Computershare continue to deliver the highest levels of service to our clients and employees around the world.

A role you will love

As a NOC Analyst, you’ll be part of a collaborative and skilled team responsible for ensuring the stability and performance of critical systems. You’ll monitor infrastructure, respond to alerts, and participate in incident resolution by escalating appropriately and working alongside the wider team to restore service.

Key responsibilities include:

Monitoring infrastructure and network performance using advanced tools to detect and respond to issues in real time.
Responding to alerts and incidents, escalating appropriately, and working alongside the wider team to restore service quickly and efficiently.
Identifying and resolving critical incidents within agreed SLAs to minimize impact and downtime.
Contributing to continuous improvement by spotting opportunities for process optimisation and automation.
Troubleshooting technical issues across servers, networks, and applications.
Maintaining infrastructure integrity through routine checks, updates, and documentation.
Log, categorise, and prioritise global incidents, ensuring timely and accurate response.
Perform routine tasks using Linux command-line systems, maintaining operational consistency.
Carry out system operations on critical core services, including monitoring overnight batch processes and responding to alerts, escalating as necessary.
Build and maintain strong working relationships with teams across the organisation to support seamless incident resolution and service delivery.
Use monitoring tools to generate reports that support data-driven decisions and service enhancements.
Ensure procedures and documentation are kept current, and communicate any updates clearly to the team.

The flexibility to work 12-hour shifts and bank holidays is a must for this position, along with a weekend shift rotation (2 in every 4 weekends). We will require you to work in the office Monday – Friday, 9am – 5pm during your initial 4 week induction, your shift pattern will then resume thereafter.

Shift pattern will likely be either 4 or 5 on, 4 or 5 off, working a mixture of 12-hour day/night shifts (7am – 7pm & 7pm – 7am).

What will you bring to the role?

As you can imagine, we need you to have great attention to detail. Supporting critical systems isn’t an easy job, so being able to think on your feet, problem solve and think outside the box are some key skills that you’ll need for this role.

Communication is key; you need to be able to build effective working relationships, work closely with your team to keep up to date with changes and bring your ideas to the table.

Key Skills Required:

Experience in a technical environment, ideally within a NOC, IT support, or systems administration role.
Strong troubleshooting skills and the ability to think critically under pressure.
Solid troubleshooting skills, with a strong focus on triage and first-time fix.
Familiarity with Linux systems and command-line operations.
Understanding of ITIL frameworks is highly advantageous.
A passion for continual learning and professional development
Excellent communication skills and the confidence to contribute to technical discussions and incident calls.
A mindset geared toward service improvement, collaboration, and innovation.
Proficiency in Linux, with strong command-line skills.
Familiarity with network monitoring tools such as Zscaler ZDX, AlertSite, SolarWinds, or similar.
Strong problem-solving skills, with the ability to think critically and act decisively under pressure.

We’re looking for hard-working, driven people to join this amazing team. If that’s you, then don’t hesitate and apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

service delivery analyst jobs in edinburgh, sct

NOC Analyst

NOC Analyst (10pm-6am)

Associate Data Analyst

Policy Officer

Team Lead, Enterprise Service Desk

Solution Consultant

Operational Resilience Analyst

Associate Business Analyst - Procurement

SCRIP Business Analyst

Junior operations analyst (FTC)

Digital Business Analyst

Workforce Planning Analyst - Real Time, Scheduling, Workflow

Economic Crime Business Analyst 6-month Secondment/FTC

Senior Pensions Calculation Analyst

Tesco Bank - Pricing Commercial Analyst - Savings

Global Delivery Division Lead

Procurement Price Analyst

Contract Analyst

Product Operations Analyst

Senior Quantitative Analyst (Nature Recovery)

I want to receive the latest job alerts for service delivery analyst in edinburgh, sct

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