Service desk coordinator Work, Jobs in Edinburgh, Sct (with Salaries)

Workplace Coordinator - BBC (Edinburgh Site Only)
Emcor —Edinburgh
- £28,052 a year
- Full-time
- First Aid Certification
- Organisational skills
- IT
- Employee assistance programme
- Referral programme
Quick apply
Workplace Corporate Receptionist
Mitie —Edinburgh
- £14.12 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Office Coordinator (Part Time)
Lane Clark & Peacock —Edinburgh
- Part-time
- Microsoft Excel
- Administrative experience
- IT
- Annual leave
- Employee discount
Workplace Concierge
Mitie —Edinburgh
- £14.12 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
3d
Dental Receptionist
Edinburgh G&T —Edinburgh
- From £13.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
13d

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Workplace Coordinator - BBC (Edinburgh Site Only)

Emcor -
Edinburgh

Quick apply

Job details

Permanent | Full-time
£28,052 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee assistance programme
Paid volunteer time
Referral programme

Qualifications

First Aid Certification
Organisational skills
IT
Communication skills

Full job description

Role overview

Location: BBC Edinburgh

Salary: £28,052 per annum

Working Hours: 40 hrs – covering 0600- 2200 Mon -Fri/ 0700-1800 Sat/ 1200-1800 Sun. approx 1 weekend/month

Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Co-ordinate bookings for studios
Organise Reception Staff for Out of Hours Meet and Greets.
Liaise with Radio Planning to ensure smooth running of Studios.
Liaise with Production Teams to ascertain any requirements needed by Guests / Interviewees.
Allocate Hot Desks for visiting members of Staff.
Raise Work Orders and follow financial processes/reporting requirements
Compiling and issuing 'Building User Guides'.
Work closely with the on-site team to ensure successful operation of the reception area at all times
Ensure enquiries are completed to satisfaction and closed out in the appropriate timescale.
Carry out proactive checks throughout the day on all aspects of the business.
Undertake quality and KPI audits.
Responsible for incident management reporting and implementing escalation procedures as required
Fire Evacuations – in the event of an evacuation act as the incident control officer/ fire warden.
Liaising with the client at a local level on a daily basis.
Monitor and manage customer perception and satisfaction.
First Aid – maintain all supplies for common areas
Churn – assist BBC Staff with any minor office moves
Ensure Waste Management is managed in conjunction with BBC / Workplace targets
Permit Office – on site liaison between contractors and permit office.
Signage- ensure all site signage is current and compliant.
To assist visitors, audience members, VIP’s and general public in their use of reception space and the site
Ensure the Reception diary is up to date at all times to ensure smooth running of system
Ensure the kitchen are clean and well stocked will all supplies.

About the role

Skills required:

Good planning, organisational and communication skills, with excellent interpersonal skills
Able to work under pressure and meet deadlines.
Must be flexible and a sense of teamwork is essential.
Excellent client relationship building skills
Methodical worker
Ability to work within team but self-motivated to work unsupervised when required.
To be able to work under pressure to balance conflicting deadlines is essential.
Good Health and Safety knowledge
Self-motivated, resourceful and resilient
Understanding business and operational needs
Must be IT literate

Desirable Qualifications

IOSH
First Aid Certified
- Fire Precaution Training
Experience with:
- Finance systems
- Fire Warden duties
- Switchboard systems

EMCOR UK benefits

Additional Benefits

Industry leading maternity & paternity policies
Refer a friend scheme – worth £500 per referral
GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
Extensive learning & development opportunities, including opportunities for progression
Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
Bike To Work Scheme
Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
Dental scheme
Access to health assessments
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries

Quick apply

Refine Your Search

service desk coordinator jobs in edinburgh, sct

Workplace Coordinator - BBC (Edinburgh Site Only)

Workplace Corporate Receptionist

Office Coordinator (Part Time)

Workplace Concierge

Dental Receptionist

Other jobs to consider

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