Why N-able:
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
What You'll Do:
- Build, configure, and maintain in-app guides and messages (onboarding, feature education, tooltips, banners, surveys) using Pendo.
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Use HTML, CSS, and light JavaScript to customize the look, feel, and behavior of in-app experiences.
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Use analytics and reporting to measure the effectiveness of in-app experiences and identify opportunities for improvement.
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Create dashboards and reports to track engagement, adoption, and outcomes of in-app messages and guides.
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Iterate on in-app experiences based on data, experimentation, and customer feedback.
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Facilitate core Scrum ceremonies and ensure clear outcomes and follow-ups.
What You'll Bring:
Nice to have:
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Familiarity with SaaS product metrics such as engagement, feature adoption, or retention.
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Experience working in SaaS or B2B product organizations.
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Experience working with distributed or global teams.
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Scrum Master certification (CSM, PSM, or equivalent) or demonstrated equivalent experience
Purple Perks:
- Medical, dental and vision coverage
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Generous PTO and observed holidays
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2 Paid VoluNteer Days per year
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Employee Stock Purchase Program
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FuN-raising opportunities as part of our giving program
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N-ablite Learning – custom learning experience as part of our investment in you
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The Way We Work – our hybrid working model based on trust and flexibility
About N-able:
At N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice—to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.
#LI-JH1 #LI-Hybrid
