Wireless engineer Work, Jobs in Edinburgh, Sct (with Salaries)

NOC Onsite Engineer
Boxxe Group —Edinburgh
- In-person
- Communication skills
RF/Digital SDR Integration Engineer (KTP Associate)
Heriot Watt University —Edinburgh
- Up to £41,000 a year
- Full-time
- Doctoral degree
- Engineering
- Master's degree
Network Development Engineer, Office Network Reliability Engineering
Amazon UK Services Ltd. —Edinburgh
- Full-time
- AWS
- Computer networking
- IT
Customer Solutions Engineer
FORT Robotics —Edinburgh
- Remote
- Schematics
- Engineering
- Programmable logic controllers
Quick apply
Experienced Electronics Engineer - Livingston, Scotland
Enigma People —Livingston
- £60,000 - £95,000 a year
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Embedded Software Engineer
Enigma People —Livingston
- £60,000 - £75,000 a year
- Engineering
- C++
- Bachelor's degree
Quick apply
Sr Advanced Optical Engineer
Honeywell Aerospace —Edinburgh
- Full-time
- Engineering
- Data analysis skills
- Laboratory experience
Lead Systems Engineer
Honeywell Aerospace —Edinburgh
- Full-time
- Software troubleshooting
- Engineering
- Master's degree
Senior Electronics Engineer
A2E —Livingston
- Engineering
- Analysis skills
- Bachelor's degree
5h
Staff Digital Design Engineer
Renesas Electronics —Edinburgh
- Full-time
- Hybrid work
- Engineering
- English
- Scripting
Quick apply
Senior RF/Microwave Design Engineer
Honeywell Aerospace —Edinburgh
- Full-time
- Engineering
- Master's degree
- Analysis skills
2d
Lead Digital Design Engineer (FPGA & ASIC)
Advanced Micro Devices, Inc —Penicuik
- Management
- Team management
- Software development

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NOC Onsite Engineer

Boxxe Group -
Edinburgh

Apply Now

Job details

Qualifications

Cisco ISE
CCNP
ITIL
Cisco ASA
Cisco Routers
Communication skills

Full job description

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

Your Mission

You will deliver world class customer service within the Network Operations Center (NOC) while supporting customers through Incidents, Changes, Events, and Service Fulfilment Management processes. As a 2nd line network resource, you’ll take ownership of resolving issues at your level, escalating only when specialist expertise or processes are required. This role involves travel to Managed Service customer sites based in Edinburgh to build strong relationships and assist with incident resolution. Success requires managing multiple workstreams simultaneously, demonstrating clear communication, meticulous timekeeping and accurate time logging, alongside strong technical knowledge across routing and switching, security, and wireless technologies.

What you’ll be doing

As a 2nd line engineer, you will assist 1st line support engineers through both proactive and reactive escalations
Update tickets in an organised, efficient and detailed manner and logging time for all work performed
Work within defined service level agreements (SLA) for different customers to ensure SLAs are met within thresholds
Own and managing tickets for Incidents, Problems, Changes and others for Managed customers and non-managed devices
Escalate tickets to 3rd line where appropriate following a defined escalation process
Maintain documentation of Managed Service Customers
Required to act as Technical Lead for defined Managed Service Customers

What experience we think you’ll need

As a 2nd line NOC Engineer you will need to be outgoing, highly organised, disciplined and adaptable with excellent communication skills. You must be willing to get stuck in with day-to-day operational tasks and run multiple work streams. Including these people skills, your technical requirements will also include:

Cisco Routers and Switching configuration and troubleshooting (CCNP Certification or suitable industry experience)
Cisco Security configuration and troubleshooting (CCNA Security or suitable industry experience)
Cisco Wireless configuration and troubleshooting (Experience in Cisco and Meraki)
ITIL/Change management or similar process experience
Desirable - Configuration and troubleshooting experience of other Cisco related Security products, specifically ASA, ISE, FirePower and Umbrella
Desirable - Configuration and troubleshooting of Cisco Data Centre products
Desirable - Palo Alto Security configuration and troubleshooting – (PCNSE Certification or suitable industry experience)

As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.

Apply Now

Refine Your Search

wireless engineer jobs in edinburgh, sct

NOC Onsite Engineer

RF/Digital SDR Integration Engineer (KTP Associate)

Network Development Engineer, Office Network Reliability Engineering

Customer Solutions Engineer

Experienced Electronics Engineer - Livingston, Scotland

Embedded Software Engineer

Sr Advanced Optical Engineer

Lead Systems Engineer

Senior Electronics Engineer

Staff Digital Design Engineer

Senior RF/Microwave Design Engineer

Lead Digital Design Engineer (FPGA & ASIC)

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