First call Work, Jobs in Edinburgh (with Salaries)

Student Experience Team Member
Unite Students —Edinburgh
- £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Call Centre Agent
TUI Group —Edinburgh
- Full-time
- Customer service
- IT
- Communication skills
5d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Server
Tattu Edinburgh —Edinburgh
- Up to £16.46 an hour
- Part-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
Host
Tattu Edinburgh —Edinburgh
- Up to £15.96 an hour
- Part-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Short-term Temporary Team Member
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Front of House Receptionist
Supercity Aparthotels —Edinburgh
- £13.52 an hour
- Nights as needed
- Microsoft Word
- Hospitality
- Customer service
- Employee discount
- Referral programme
Quick apply
10d
Office Assistant
Guy & Co —Edinburgh
- £16,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Word
- Hospitality
- Bar
Quick apply
Weekends On-Call Coordinator
Quality Care (SC) Ltd —Edinburgh
- £20,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
- Sick pay
Quick apply
6d
Customer Service Advisor
Search Hiredonline —Edinburgh
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
- Communication skills
23h
Network Team Ambassador - Edinburgh and Newcastle
Rapport —Edinburgh
- £30,712 a year
- Overtime
- Travel
- Employee assistance programme
Barista
Knoops - Victoria Street (Edinburgh) —Edinburgh
- £11.75 - £12.75 an hour
- Part-time
- No experience needed
- Café
Quick apply
Team Member Reception
Beds & Bars —Edinburgh
- £12.71 an hour
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Quick apply
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
Flight Crew (Part-Time)
Ninja Kidz Action Park Edinburgh —Edinburgh
- £8.00 - £12.71 an hour
- Part-time
- Management
- First Aid Certification
- IT
- Employee discount
Quick apply
9d
Receptionist
Cairn Hotel Edinburgh —Edinburgh
- £12.80 an hour
- Weekend availability
- Hospitality
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Student Success Advisor
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
- Flexible schedule
10d
Postperson with Driving
Royal Mail Group —Edinburgh
- Overtime
- Employee discount
Support Worker
CrossReach —Edinburgh
- £13.65 - £14.03 an hour
- Call to connect
- School
- Employee discount
Team Member
KFC Edinburgh - Kinnaird Park —Edinburgh
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount
9d

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Student Experience Team Member

Unite Students -
Edinburgh

Apply Now

Job details

Permanent
£27,300 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Hospitality
Customer service
Organisational skills
IT
Time management

Full job description

Student Experience Team Member

Be the friendly face that makes every student feel at home.

Location: Edinburgh

Contract Type: Permanent

Working hours: 37.5 hours per week, working 5 days out of 7 between the hours of 7am and 10pm. Weekends will be required on a rota basis.

Salary: 27,300

As a Student Experience Team Member, you`ll play a key part in delivering a warm, safe, and inclusive environment where students feel supported and valued. You`ll work closely with your Student Experience Team Leader, peers, housekeeping, facilities, and Resident Ambassadors to create positive everyday experiences from welcoming students at reception to resolving issues quickly, leading flat viewings, and helping organise vibrant community events. Every day you`ll make a real impact, connecting with students, driving bookings, and helping build a place they`re proud to call home.

Your impact

Whilst no two days are the same at Unite Students, here`s a flavour of what you`ll be responsible for in this role:

Providing a friendly front of house reception and building strong rapport with students.
Responding quickly to student feedback and guiding them to the right support when needed.
Supporting sales efforts through viewings, answering enquiries, and attending university and housing events.
Helping to deliver community-building events with Resident Ambassadors.
Maintaining a safe, clean, and well-kept environment that students can be proud to call home.
Work closely with day and night teams to ensure seamless service and handovers.
Support with wellbeing or welfare matters, noticing when something isn`t right and taking action to help.
Be a brand ambassador, living our CARE principles: Connect, Act, Respect, and Encourage.

Your background

You don`t need to fit a box or follow a traditional path - what matters most is your mindset. We`re looking for curiosity, openness to learning, and the drive to make a difference. Whether you`re solving problems, leading change, or supporting our students day-to-day, it`s your attitude and approach that will help shape something bigger.

To be successful in this role, you will:

Demonstrate excellent customer service skills, ideally with a background in hospitality or retail, to create positive and welcoming experiences for students.
Be warm, caring, and approachable, confident in communicating and answering student inquiries efficiently.
Possess strong time management and organisational skills to handle multiple responsibilities efficiently.
Take pride in doing what`s right and supporting others.
Preferred, have experience in a customer service role or residential environment - though this isn`t essential. What matters most is your ability to connect with people and create a safe, welcoming atmosphere.
Taking ownership of problems and act quickly to resolve issues, ensuring student satisfaction and safety.

Why it`s great to work with US!

In this values-led organisation, you`ll do work that makes a difference, helping to shape welcoming, vibrant communities where students can thrive. Whether this is your first step or your next one, we`ll help you build skills, confidence and a career you`re proud of.

We believe that everyone thrives when they`re able to bring the best version of themselves to work. So, alongside a competitive salary, we built a culture and a reward package to support you in bringing your full, authentic self to work, including:

A performance-related bonus paid twice a year
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days and earn up to 5 additional days for long service (FTE equivalent)
A generous pension scheme where contributions between 4% and 11% depending on how much you save
Life assurance worth 4 times your salary
Share save scheme giving you access to purchase Unite Students shares at a discounted rate
Enhanced Family Leave - including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Medicash (Health Cash Plan) - access to claim back the cost of routine medical care, such as dental, optical, physio, etc.
An Employee Assistance Programme (EAP) to ensure that you`re supported as much as possible when you need it
Free volunteering day per year to make a difference!
Access to our online platform that provides access to a range of retail and hospitality services at a discounted premium

There`s even more to enjoy - find the full benefits package on our careers page.

Alongside all these great benefits to support you, we also want to ensure that we`re supporting your family too. You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!

Once you`ve joined US, you`ll also gain access to an extensive suite of essential learning to get you ready to take on your day to day, as well as wider catalogue to explore and elevate yourself and your career!

If you`re expecting ordinary, then think again. We`re US, we`re different - and we`re proud of it. How far you could go? Join US and find out.

Apply Now

Refine Your Search

first call jobs in edinburgh

Student Experience Team Member

Call Centre Agent

Customer Care Associate

Server

Host

Short-term Temporary Team Member

Front of House Receptionist

Office Assistant

Weekends On-Call Coordinator

Customer Service Advisor

Network Team Ambassador - Edinburgh and Newcastle

Barista

Team Member Reception

NOC Analyst (10pm-6am)

Flight Crew (Part-Time)

Receptionist

Student Success Advisor

Postperson with Driving

Support Worker

Team Member

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