It helpdesk Work, Jobs in Edinburgh (with Salaries)

1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
4d
HR Services Administrator (6 Months FTC)
Stantec —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Quick service & fast food restaurant
- Communication skills
- Free parking
1d
Workspace Support - Livingston - Sky Spaces
Emcor —Livingston
- Full-time
- Microsoft Powerpoint
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Building Maintenance Helpdesk Co-ordinator
Mitie —Edinburgh
- £16,771.86 a year
- Part-time
- Maintenance
- IT
- In-person
Finance Assistant
Target-FM —Livingston
- £28,200 - £31,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Facilities Manager
Skanska —Edinburgh
- Microsoft Office
- Computer skills
- Bereavement leave
4d
Planner - Livingston, West Lothian, EH54 8AF
Apleona —Livingston
- £29,943 a year
- Full-time
- Employee discount
13d
School Caretaker
Mitie —Edinburgh
- £14.70 an hour
- Full-time
- School
- Employee discount
Senior School Caretaker
Mitie —Edinburgh
- £13.87 an hour
- Full-time
- School
- Employee discount
Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces
Emcor —Livingston
- £31,554 a year
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Referral programme
Quick apply
Estates Administration Assistant / Telephonist
NHS Scotland —Lanarkshire
- £26,696 - £28,988 a year
- Call to connect
- Communication skills
5d
Electrician
OCS Group —Falkirk
- Overtime
- Referral programme
Quick apply

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L1 Service Desk Team Leader
XMA —Livingston
Main point of contact for customers you are responsible for on your helpdesk to keep up a consistent line of communication.
£28,000 - £32,000 a year

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1st/2nd Line Support Technician

Entire IT Solutions
Edinburgh

Quick apply

Job details

Permanent | Graduate | Full-time | Apprenticeship
£24,000 - £28,000 a year

Benefits

Company pension

Qualifications

Microsoft Windows Server
Azure
Operating systems
Customer service
GCSE
LAN
Windows
Technical support
Microsoft Office
VoIP
Computer hardware
IT support
Computer networking
DNS
SharePoint
Mac OS
IT
Communication skills
Active Directory
Help desk

Full job description

About the Role
We’re looking for a reliable and motivated IT Support Technician to join a growing and fast-paced IT services and Telecoms provider. This is a varied, hands-on role supporting a wide range of business clients across different industries.

No two days are the same—you’ll be involved in everything from day-to-day support issues through to project work, infrastructure upgrades, and security improvements.

Key Responsibilities

Respond to support requests via phone, email, and ticketing system
Provide 1st/2nd line support across a range of client environments
Troubleshoot hardware and software issues (Windows, Mac OS, etc.)
Support Windows Server environments and Active Directory (users, permissions, policies)
Manage Microsoft 365 / Office 365 accounts and permissions
Assist with LAN/WAN networking, DNS, and connectivity issues
Install and support 3CX VoIP systems
Support and maintain backup and disaster recovery solutions
Assist with cyber security measures (MFA, endpoint protection, email security, patching)
Work alongside senior engineers on installations and project work
Escalate complex issues where required while maintaining ownership

Skills & Experience

Solid understanding of computer networking and troubleshooting
Strong knowledge of computer hardware and general IT systems
Experience with Windows Server environments
Familiarity with Active Directory and user management
Hands-on experience with Microsoft 365 (Exchange, SharePoint, Teams, Entra ID/Azure AD)
Understanding of DNS, LAN configurations, and general networking principles
Basic knowledge of Mac OS support
Previous experience in a helpdesk or IT support role preferred
Experience with VoIP (3CX) is beneficial but not essential

What We’re Looking For

Strong problem-solving skills and attention to detail
Good communication skills with non-technical users
A proactive attitude and willingness to learn
Ability to work both independently and as part of a team

What You’ll Get

28 days holiday
Optional pension scheme
Clear progression opportunities after probation
Exposure to a wide range of technologies and real-world environments
A small, close-knit team where you’ll make a genuine impact

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Pay: £24,000.00-£28,000.00 per year

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

it helpdesk jobs in edinburgh

1st/2nd Line Support Technician

L1 Service Desk Team Leader

IM&T Infrastructure Analyst

HR Services Administrator (6 Months FTC)

Service Desk Analyst

Workspace Support - Livingston - Sky Spaces

Building Maintenance Helpdesk Co-ordinator

Finance Assistant

Facilities Manager

Planner - Livingston, West Lothian, EH54 8AF

School Caretaker

Senior School Caretaker

Cleaning Team Leader - Mobile Scotland - Nights Sky Spaces

Estates Administration Assistant / Telephonist

Electrician

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