The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
As part of the Scottish Courts and Tribunals Service commitment to equality and diversity, our recruitment system will automatically anonymise your personal information once your application is submitted and a generic application number is generated. The selection panel will only see the evidence you have provided on how you meet the key capabilities required for the job. Please check your details carefully and answer all required questions as this may affect any potential employment with us.
Joining SCTS means that you are joining an organisation that plays a key role in the administration of justice. We fulfil our purpose by providing the people, buildings and services needed to support the judiciary, the courts, devolved tribunals and the office of the public guardian (OPG). Our work focuses on improving access to justice, reducing delay and cost within the justice system, modernising our services in line with reform, and using leading technology to improve our services for everyone.
We’re looking for an Administrative Assistant to support the Office of the Public Guardian in Falkirk. You’ll play a key role in ensuring the smooth day-to-day running of operations, working as part of a supportive team.
This is a fully office-based role with regular interaction with colleagues and customers and is offered on a full time permanent basis.
Some of the key responsibilities are:
Processing and scanning documentation (including Power of Attorney applications)
Managing incoming and outgoing mail
Providing reception support and greeting visitors
Handling customer queries (in person and by phone)
Processing payments and maintaining records
Supporting office logistics (couriers, stationery, bookings)
Carrying out general administrative duties
What We’re Looking For
Ability to handle sensitive and confidential information appropriately
Strong attention to detail and ability to meet deadlines
Teamworking skills and a respectful, professional approach
Excellent communication and customer service skills
Applications will be accepted until 11:59pm on Thursday 18 June 2026.
You must have completed the online assessment by this time for your application to be considered.
Interviews are expected to be held week beginning 29 June 2026 at the Office of Public Guardian.
Rehabilitation of Offenders
The Scottish Courts and Tribunals Service is exempt from the protections of the Rehabilitation of Offenders Act (1974). This permits us to ask applicants details of both spent and unspent convictions, along with details of any formal cautions that you may have. Individuals without existing security clearance will always be considered as all successful applicants will require a standard level Disclosure check completed before employment can commence.
Civil Service Code:
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
Recruitment Principles:
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Complaints:
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at:
[email protected] If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at
[email protected].
For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
