Customer success specialist Work, Jobs in Edinburgh Eh21 (with Salaries)

Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Customer service
- Financial services
- Communication skills
Freelance In Person Event Specialist - Edinburgh, Scotland
Visit.org —Edinburgh
- Temporary
- Customer service
- English
- Travel
Quick apply
Customer Assistant
Lidl —Edinburgh
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
14d
Guest Experience Specialist
Indie Campers —Broxburn
- £26,500 a year
- Full-time
- Sales
- Customer service
- IT
Quick apply
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
9d
Salesforce Administrator (Specialist)
Wood Mackenzie Limited —Edinburgh
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- APIs
Quick apply
1d
Site Service Specialist - Mail Room Operative FTC
Ricoh —Edinburgh
- Customer service
- Organisational skills
- Communication skills
11d
Apprentice Operational Support Officer (Band 6/AO)
Health and Safety Executive —Edinburgh
- £28,499 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- IT
11d
Integrations Consultant - EMEA
Ashby —Edinburgh
- £97,000 - £169,000 a year
- Full-time
- Remote
- Oracle
- APIs
- Annual leave
Workforce Planning Analyst - Real Time, Scheduling, Workflow
JPMorganChase —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
16h
Customer Experience Specialist, Sales - Edinburgh
Tesla —Newbridge
- Weekend availability
- Sales
- Customer service
- Presentation skills
11d
Specialist, Pictures - Edinburgh
Bonhams —Edinburgh
- Full-time
- Communication skills
- Time management
8d
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply
Senior Paid Social Specialist
Soar With Us —Edinburgh
- £40,000 - £50,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Client Portfolio Manager - Private Equity
Columbia Threadneedle Investments —Edinburgh
- Full-time
- IT
- In-person
- Communication skills
- Work from home
9d
Senior Security Specialist
FedEx EU —Edinburgh
- £46,000 - £62,000 a year
- Full-time
- Microsoft Office
- Employee assistance programme
Sales Assistant
Topps Tiles —Edinburgh
- £10.85 - £12.71 an hour
- Weekend availability
- Sales
Lead Client Partner
Waracle —Edinburgh
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Quick apply
1d
Universal Credit Operational Leader - Edinburgh - East Scotland
Department for Work and Pensions —Edinburgh
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
21h
Customer Service Administrator
GAP Group —Falkirk
- Full-time
- Microsoft Outlook
- Sales
- Customer service

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customer success specialist jobs near edinburgh eh21

Customer Service Advisor

JPMorganChase -
Edinburgh

Apply Now

Job details

Full-time

Qualifications

Customer service
Financial services
Communication skills
Banking

Full job description

JOB DESCRIPTION

Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!

Why Chase?
At Chase, our customers rely on us for their financial needs. As a Customer Service Specialist, you'll be at the forefront of providing exceptional experiences, assisting customers with their more complex needs. We empower our specialists to resolve customer issues efficiently and accurately, ensuring memorable quality service. You'll engage with customers primarily through calls, helping those with greater financial needs or managing more challenging personal situations. As a new bank in the UK market, we're constantly seeking innovative ideas to enhance our service and colleague experience, and you'll play a key role in our evolution.

Job responsibilities

Deliver Excellence: Provide friendly, caring, and efficient service to our valued customers.
Problem Solver: Resolve customer issues at the first point of contact, ensuring their needs are met with satisfaction.
Team Collaborator: Work alongside teammates to elevate customer service and refine our processes.
Digital Guide: Educate and assist customers with our digital app, as well as new product and service launches.
Escalation Expert: Act as an escalation point for customers who need our help in more challenging moments.

Required qualifications, capabilities, and skills

Customer service experience in financial services, banking or a contact centre environment.
Customer-Centric: A genuine passion for helping customers.
Experience: Proven experience in a fast-paced customer experience environment.
Communication: Strong verbal and written communication skills, be an active listener.
Solution-Oriented: Ability to understand customer needs and find effective solutions.
Growth Mindset: A passion for learning and personal development.
Team Player: Ability to work collaboratively and advocate for customer service and the brand.

What We Offer:

Working Hours: 35 hours per week over 4 days, with a blend of office and home working after probation.
Shifts: A range of shift patterns between 8 am and 9 pm, available 365 days a year.

Join Chase and be part of a team that is redefining the banking experience in the UK. Apply today and help us create unforgettable experiences for our customers!

#ICBCareer

#ChaseUKCustomerServices

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

Refine Your Search

customer success specialist jobs in edinburgh eh21

Customer Service Advisor

Freelance In Person Event Specialist - Edinburgh, Scotland

Customer Assistant

Guest Experience Specialist

Head of Strategic Resourcing and People Operations

Salesforce Administrator (Specialist)

Site Service Specialist - Mail Room Operative FTC

Apprentice Operational Support Officer (Band 6/AO)

Integrations Consultant - EMEA

Workforce Planning Analyst - Real Time, Scheduling, Workflow

Customer Experience Specialist, Sales - Edinburgh

Specialist, Pictures - Edinburgh

Customer Support Exec. (B2B SaaS)

Senior Paid Social Specialist

Client Portfolio Manager - Private Equity

Senior Security Specialist

Sales Assistant

Lead Client Partner

Universal Credit Operational Leader - Edinburgh - East Scotland

Customer Service Administrator

I want to receive the latest job alerts for customer success specialist in edinburgh eh21

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