Support specialist Work, Jobs in Edmonton Green, Gtl (with Salaries)

Client Placement Specialist
UK Therapy Guide —London
- £14 an hour
- Part-time
- Remote
- Google Suite
- Computer skills
- Communication skills
- Work from home
Quick apply
11d
Sales Advisor - Full Time
Big Yellow Self Storage Company —London
- £26,680 a year
- Full-time
- Computer literacy
- Computer skills
- Free parking
Quick apply
Ecommerce Specialist
Gourmet House UK —London
- £24,000 - £27,000 a year
- Part-time
- Data analysis skills
- Analysis skills
- Organisational skills
Quick apply
12d
Retail Customer Service
Entain —Hertford
- £13 an hour
- Overtime
- Cash handling
IPS Employment Specialist
Get Set UK 1 —London
- £30,000 - £33,000 a year
- Remote
- Travel
- Annual leave
- Employee assistance programme
Quick apply
SMART Repair Network & Operations Specialist
Axioma Europe Ltd —Brentwood
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- IT
Quick apply
5d
Employment Specialist (Individual Placement and Support)
Change Grow Live —Dagenham
- £30,268.05 - £32,802.41 a year
- Annual leave
- Employee assistance programme
Sales Assistant - Oriental Specialist
JJ Foods Ltd —Enfield
- £26,440 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Specialist SEN Tutor - London
Sunbeam Education —London
- £44 - £64 an hour
- English
- Maths
- Travel
- Flexitime
- Work from home
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
IT Support Engineer
Sensical Services Ltd —London
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Customer Support Representative
M E DUFFELL LTD —Croydon
- From £27,500 a year
- 8 hour shift
- Hybrid work
- English
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Triaging Administrator
Edmonton PCN —London
- £24,784.50 - £24,785.00 a year
- Full-time
- Customer service
- GP surgery experience
- English
- Sick pay
Quick apply
Employment Specialist
Ingeus —Croydon
- £33,000 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Annual leave
- Employee assistance programme
Quick apply
SEN Education and Engagement Specialist
Fresh Start in Education —Slough
- £25 - £35 an hour
- Maths
- Experience working with children
- School
- Employee discount
Quick apply
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Communication skills
Quick apply
Creative Technology Services Technician
Trinity Laban Conservatoire of Music and Dance —London
- £31,026 - £34,697 a year
- Full-time
- Health & wellbeing programme
- Referral programme
Quick apply
B2B Experience Specialist
Partner Retail Services —London
- £30,784 - £35,000 a year
- Full-time
- Employee discount
Quick apply
Junior Sales Support Executive (Graduate Opportunity)
Waterford Search —Romford
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Research
- Administrative experience
- Flexitime
- Work from home
Quick apply
AI Business Operations Apprentice
QA Apprenticeships —London
- £19,000 - £22,000 a year
- Monday to Friday
- CRM software
- CAD
- Data analysis skills
- Life insurance

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Client Placement Specialist

UK Therapy Guide
London

Quick apply

Job details

Part-time
£14 an hour
11 days ago

Benefits

Work from home

Qualifications

Google Suite
Customer service call handling
Client engagement
Appointment booking and call handling
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Join UK Therapy Guide as a Client Placement Specialist

Are you a people-focused professional who thrives on meaningful conversations and real-world impact?

We’re looking for a results-driven Client Placement Specialist to join UK Therapy Guide on a part-time basis. This fully remote position is ideal for someone who thrives in a dynamic, client-focused environment and is passionate about guiding individuals on their mental health journey. In this role, you’ll work directly with clients during live placement calls, offering empathetic, confident support as you guide them from their first enquiry to the start of their therapy journey.

Your ability to listen, reassure, and inspire trust will play a vital role in helping clients take an important step toward better mental health. You won’t be doing this alone. We provide comprehensive training, clear guidance, and operate under strict safeguarding procedures, ensuring the highest standards of care for both clients and our team.

About Us

UK Therapy Guide is a rapidly growing online therapy platform dedicated to making high-quality mental health therapy accessible across the UK. We connect individuals with qualified therapists, offering personalised matching services to ensure clients find the right therapeutic fit. We are passionate about transforming mental health access and are looking for individuals to join us on this mission.

Hours

Part-time: Approximately 17 hours per week.

This role is based on 4-hour shifts.

Our core shift blocks are: 9 a.m. - 1 p.m. 4 p.m. - 8 p.m.

The successful candidate must have the flexibility to work a combination of both morning and evening shifts to complete their weekly hours.

Key Responsibilities

Successfully guide clients from initial inquiry to a booked first session through empathetic and effective placement calls.
Consistently maintain high booking efficiency and ensure accurate client onboarding data.
Ensure a high level of client and therapist satisfaction by providing timely and helpful support.
Contribute to the continuous improvement of our placement process by gathering and managing client feedback.
Manage administrative tasks and maintain accurate data to ensure a smooth client journey.

Required Skills & Qualifications

Proven experience in a target-driven customer service role is essential. Excellent communication skills (written and verbal).
Strong interpersonal skills, with the ability to empathise and build trust with clients to guide decisions.
Demonstrated resilience, with the ability to manage customer inquiries and remain composed under pressure.
Goal-oriented, with a strong desire to meet and exceed targets.
Confidence in clear and persuasive communication, gently supporting hesitant clients towards making a decision.
Highly organised and able to handle multiple tasks efficiently.
Strong technical proficiency, including expertise with Google Workspace and the ability to quickly learn and adapt to new software.

Why Join Us?

Flexible, remote working opportunity
Be part of a company that’s making a real difference in mental health
Growth and development opportunities
A collaborative, creative, and supportive work environment

Application question(s):

1. This role combines empathetic client support with the responsibility of guiding clients to start their therapy journey. Why does this specific combination of helping people and achieving a clear outcome appeal to you?

2. How do you ensure excellent customer care and detail management when communicating with clients remotely?

3. How do you feel about working in a role with specific, measurable targets? Describe your experience with this.

Pay: £14.00 per hour

Benefits:

Work from home

Work Location: Remote

Quick apply

Refine Your Search

support specialist jobs in edmonton green, gtl

Client Placement Specialist

Sales Advisor - Full Time

Ecommerce Specialist

Retail Customer Service

IPS Employment Specialist

SMART Repair Network & Operations Specialist

Employment Specialist (Individual Placement and Support)

Sales Assistant - Oriental Specialist

Specialist SEN Tutor - London

Zara Operations Store Specialist

IT Support Engineer

Customer Support Representative

Triaging Administrator

Employment Specialist

SEN Education and Engagement Specialist

Customer Support Specialist

Creative Technology Services Technician

B2B Experience Specialist

Junior Sales Support Executive (Graduate Opportunity)

AI Business Operations Apprentice

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