Job Introduction
Sales and Events Coordinator
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Nottingham Forest Football Club, The City Ground , Pavillion Road, Nottingham NG2 5FJ
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£29,000pa + excellent bonus and benefits package
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40hrs pw Monday - Friday occasional weekends required
Job Introduction
At Sodexo Live!, we create exceptional experiences at some of the world’s most iconic venues. From unforgettable matchday hospitality to outstanding conferences and events, we pride ourselves on delivering excellence through passionate people, innovative catering, and first-class customer service.
We are now looking for a passionate and driven Sales and Events Coordinator to join our team at Nottingham Forest Football Club.
As a Sales and Events Coordinator, you will play a key role in delivering an outstanding customer journey from initial enquiry through to confirmed booking. You’ll manage inbound enquiries, create bespoke proposals, build strong client relationships, and support the wider sales team in achieving venue revenue targets.
This is an exciting opportunity for a motivated sales professional with a passion for hospitality, events, and delivering memorable experiences.
At Sodexo Live!, our people are at the heart of everything we do. We believe in creating a workplace where everyone can thrive, grow, and feel valued. If you’re passionate about delivering exceptional experiences and want to be part of an exciting venue environment, we’d love to hear from you.
What You'll Do:
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Manage inbound sales enquiries across multiple channels, delivering a professional and timely response to every client
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Convert enquiries into confirmed bookings while maximising all sales and revenue opportunities
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Prepare bespoke proposals, quotations, contracts, and invoices tailored to client requirements
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Deliver exceptional customer service throughout the full client journey, encouraging repeat business and referrals
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Build strong relationships with clients, venue partners, and internal stakeholders while acting as an ambassador for Sodexo Live! and Nottingham Forest Football Club
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Maintain accurate customer records and ensure full compliance within the “Thynk” CRM system
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Work collaboratively with operations and events teams to ensure seamless event delivery and exceed customer expectations
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Support the wider sales function through proactive follow-up activity, business development support, reporting, and gathering post-event feedback
For a full list of responsibilities please read the attached job description
What You Bring:
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A passion for hospitality, events, and delivering exceptional customer experiences
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A proactive, self-motivated approach with a positive “can-do” attitude
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Strong organisation and time management skills, with the ability to manage multiple priorities
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Confidence communicating with clients, colleagues, and stakeholders at all levels
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The ability to work well under pressure while achieving sales targets and KPIs
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Commercial awareness alongside strong negotiation and relationship-building skills
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Previous experience within sales, events, hospitality, or venue coordination roles
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Excellent verbal, written, administrative, and CRM system skills, with proficiency in Microsoft Office including Excel, Word, and PowerPoint
Desirable:
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Experience working within a stadium, venue, or hospitality environment
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A passion for food, events, and creating memorable guest experiences
What we offer:
Working with Sodexo Live! is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
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Unlimited access to an online platform offering mental health and wellbeing support.
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Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
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Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
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The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
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Money Insights and financial benefits via the Salary Finance Platform.
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Save for your future by becoming a member of the Sodexo Retirement Plan
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A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
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Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
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Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
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Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
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Flexible and dynamic work environment
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
Click here to read more about what we do to promote an inclusive culture.
