Community manager Work, Jobs in Elford, Sts (with Salaries)

Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Assistant Retail Manager
Salvation Army Trading Co. Ltd. —Lichfield
- £28,728 a year
- Full-time
- Customer service
7d
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
6d
Directorate Manager: Adult Community Services
The Royal Wolverhampton NHS Trust —Wolverhampton
- £57,528 - £64,750 a year
- Full-time
- Nursing
5d
YOUTH THEATRE CO-ORDINATOR
Lichfield Garrick Theatre —Lichfield
- £5,278.95 a year
- 8 hour shift
- In-person
Quick apply
5d
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Assistant Manager
Wickes —Tamworth
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
8d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
2d
Senior Engagement Manager (Midlands and East)
National Lottery Heritage Fund —Birmingham
- £41,065 - £47,096 a year
- Full-time
- Hybrid work
- Work from home
2d
Operations Manager, Birmingham, Up to £53,600 per annum
Midway Care Group —Birmingham
- Up to £53,600 a year
- Weekend availability
- Management
- Driving
- Free parking
- Annual leave
Quick apply
9d
Health and Safety Advisor
Balfour Beatty Vinci —Birmingham
- Free parking
SEND Team Manager
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Care Supervisor
McCarthy & Stone —Lichfield
- £12.24 - £15.24 an hour
Quick apply
5d
People Development Manager
Veolia ES (UK) Limited —Cannock
- From £45,000 a year
- Hybrid work
- Analysis skills
- Project management
- Education
- Annual leave
- Employee discount
Quick apply
2d
Mortuary Assistant
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
22h
Careers for Military Veterans and other members of the Armed Forces Community
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Military
- Leadership
EA to the Executive Team
Repton School —Repton
- Travel
- Classroom experience
- School
- Free parking
Brewery Tap Bar and Events Manager
Church End Brewery Ltd —Nuneaton
- £29,000 - £33,000 a year
- Full-time
- Bar
- English
- Supervising experience
- Flexible schedule
Quick apply
Head of Learning & Participation
Birmingham Hippodrome —Birmingham
- £48,000 a year
- Weekend availability
- Hybrid work
- Leadership
7d
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for community manager in elford, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Consumer Services Manager

KP Snacks -
Ashby-De-La-Zouch

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Leadership
Communication skills

Full job description

Consumer Services Manager
Ashby-de-la-Zouch (Home of Hula Hoops, popchips, Nik Naks, and more…)
Monday - Friday, 08:30 - 16:30

We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side.

Join our snack-loving team
We’re looking for a Consumer Services Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.

About the role

At KP Snacks, every consumer contact matters. This role sits at the heart of how we listen, respond and learn, making sure every complaint or enquiry is handled with empathy, expertise and integrity.

As Consumer Services Manager, you’ll lead our Consumer Services function, setting the standard for safe, compliant and human responses across all channels. You’ll protect consumer trust and brand reputation, while turning insight into action that improves product quality, commercial outcomes and consumer experience.

You’ll lead a team of four colleagues, ensuring the right capability, coverage and development are in place. Working closely with Site Technical teams, Marketing, Sales, Corporate Communications, Legal and senior leaders, you’ll play a vital role in spotting risk early, managing complex issues and shaping how KP Snacks shows up for consumers.

What’s in it for you?
We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:

Competitive annual salary, plus an annual bonus scheme, with a strong track record of overachievement
Comprehensive healthcare support – including Medicash Health Cash Plan, Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care
KP Pension Plan – contribution matching up to 7% of your salary
25 days holiday, plus the option to buy more
KP4ME – our online platform for benefits, discounts, wellbeing tools and more

What will you be doing?

Leading a high-performing Consumer Services team
Set clear standards for tone, accuracy and empathy while coaching, developing and supporting colleagues through training, succession planning, wellbeing and an out-of-hours on-call rota
Owning end-to-end complaint and enquiry management
Ensure fair, timely and consistent handling across phone, email, letter, web and social channels, with strong first contact resolution and proportionate redress
Protecting quality, safety and compliance
Ensure adherence to Food Law, Consumer Protection and data protection requirements, coordinating investigations of serious complaints with Site Technical teams and laboratories
Partnering across KP Snacks and beyond
Work closely with Brand, Marketing, Sales and Technical teams, alongside local authorities, insurers and legal representatives, representing KP Snacks professionally and confidently
Turning Voice of the Consumer into insight and improvement
Own CRM and community management platforms, build meaningful dashboards and reports, and share trend insights that reduce recurrence, strengthen brand health and improve consumer outcomes

Who are we?
We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.

We’re committed to inclusion
We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.

We’d love to hear from you if you can bring:

Proven leadership experience in Consumer Services or Customer Care
A strong track record of leading teams within a branded FMCG environment, including handling complex or legally sensitive complaints
Sound technical and regulatory understanding
Working knowledge of Food Law, Consumer Protection, UK data protection and local authority structures
Confidence owning systems, insight and budgets
Experience managing CRM platforms, external partners and budgets, using data to drive smarter decisions and better service
Excellent communication and influencing skills
The ability to communicate clearly, credibly and empathically across written, digital and verbal channels, including with senior stakeholders
A calm, practical and solutions-focused approach
Comfortable balancing consumer fairness, commercial impact and reputational risk to reach the right outcome

#LI-SC1 #LI-Hybrid

Quick apply

Refine Your Search

community manager jobs in elford, sts

Consumer Services Manager

Assistant Retail Manager

Team Manager

Directorate Manager: Adult Community Services

YOUTH THEATRE CO-ORDINATOR

Retail Sales Advisor - Tamworth

Assistant Manager

Operations Officer, UKPPS

Senior Engagement Manager (Midlands and East)

Operations Manager, Birmingham, Up to £53,600 per annum

Health and Safety Advisor

SEND Team Manager

Care Supervisor

People Development Manager

Mortuary Assistant

Careers for Military Veterans and other members of the Armed Forces Community

EA to the Executive Team

Brewery Tap Bar and Events Manager

Head of Learning & Participation

Client Services Manager

I want to receive the latest job alerts for community manager in elford, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected