Information technology it support technician Work, Jobs in Ellastone, Dby (with Salaries)

2nd Line IT Support Engineer
Evolve IT Support Ltd —Uttoxeter
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- Travel
- Annual leave
Quick apply
4d
INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN
MMD Mining Machinery Developments Ltd —Alfreton
- £26,000 - £32,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Store discount
Quick apply
5d
IT Support Technician
Equip Outdoor Technologies UK —Alfreton
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Senior IT Technician
Shaw Education Trust —Stoke-on-Trent
- £33,700 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- IT
- Free parking
- Store discount
Quick apply
9d
Technical Trainer – Access Equipment
JCB —Uttoxeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Gym membership
Quick apply
8d
NMR - Self-Employed Milk Sampler - Ashbourne, Derbyshire
ABAgri —Ashbourne
- £550 - £650 a month
- Part-time
- Flexible schedule
Day Maintainer (Grinder) - Location - UK - Based (Wales & Western Region)
Harsco Rail —Eastwood
- Full-time
- Remote
- Microsoft Outlook
- Customer service
- IT
Quick apply
Senior DT Technician
The Pingle Academy —Swadlincote
- £20,356.54 - £21,016.78 a year
- Team management
- Leadership
- School
- Employee assistance programme
Microbiology Lab Technician
Sciensus —Burton-On-Trent
- Laboratory experience
- Microsoft Office
- Data entry
- Annual leave
- Employee discount
Quick apply
Maintenance Controller
Sentinel Fleet Managment —South Normanton
- No weekends
- Microsoft Excel
- Microsoft Office
- IT
Fabric Technician
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Maintenance
- Microsoft Office
- Project management
Quick apply
Pest Technician - 6 month FTC
Ecolab Inc. —Derby
- Up to £27,270 a year
- Overtime
- Communication skills
Electrical Instrumentation Engineer
Chart Industries —Stafford
- AutoCAD
- Computer skills
- Electrical Engineering
- Life insurance
12h
Animal Care Technician (18 month fixed term contract to perm)
ENVIGO RMS UK LTD —Loughborough
- From £26,501.83 a year
- Overtime
- Employee assistance programme
- Employee discount
Quick apply
2d
Supply Chain Manager
Alkegen —Burslem
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
Vehicle Technician / Mechanic
Lookers —Stafford
- £34,000 a year
- Full-time
- Maintenance
- Automotive diagnostics
- Annual leave
Quick apply
Key Account Manager
Sentinel Fleet Managment —South Normanton
- Monday to Friday
- Customer service
- Microsoft Office
- Analysis skills
Maintenance Technician
Priory —Annesley
- £26,300 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Pharmacy Technician
Boots —Ripley
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Business Development Manager
Sentinel Fleet Managment —South Normanton
- Full-time
- Sales
- Microsoft Office
- Travel

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information technology it support technician jobs near ellastone, dby

2nd Line IT Support Engineer

Evolve IT Support Ltd
Uttoxeter

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
4 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Customer service
Software deployment
CCNA
Windows
DHCP
CompTIA Network+
IT support
Ticket management systems
Computer networking
DNS
SharePoint
Classroom experience
IT
TCP/IP
Communication skills
PowerShell
Active Directory
Intune

Full job description

Job Description

We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.

The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.

This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.

Key Responsibilities

Technical Support

Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.

Microsoft 365 Administration

Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.

Networking Support

Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.

Education Technology Support

Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.

Team Working

Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.

Essential RequirementsExperience

Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.

Technical Knowledge

Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.

Personal Skills

Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.

Desirable Requirements

Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.

Working Arrangements

Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).

Location: Academy Trust schools based in and around Uttoxeter

Contract: Full Time, Full Year

Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00

Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.

DBS Check: Enhanced DBS required

Why Join Us?

Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.

How to Apply

To apply, please email your CV and cover letter to [email protected].

Pay: £28,000.00-£30,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

information technology it support technician jobs in ellastone, dby

2nd Line IT Support Engineer

INFORMATION TECHNOLOGY - IT SUPPORT TECHNICIAN

IT Support Technician

Senior IT Technician

Technical Trainer – Access Equipment

NMR - Self-Employed Milk Sampler - Ashbourne, Derbyshire

Day Maintainer (Grinder) - Location - UK - Based (Wales & Western Region)

Senior DT Technician

Microbiology Lab Technician

Maintenance Controller

Fabric Technician

Pest Technician - 6 month FTC

Electrical Instrumentation Engineer

Animal Care Technician (18 month fixed term contract to perm)

Supply Chain Manager

Vehicle Technician / Mechanic

Key Account Manager

Maintenance Technician

Pharmacy Technician

Business Development Manager

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