It technician Work, Jobs in Ellastone, Dby (with Salaries)

Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
7d
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
6d
IT Technician
Repton School —Repton
- £28,080 a year
- Full-time
- School
6d
IT Infrastructure Support Technician
BSW Group —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
7d
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Application Tester & Technical Support
Semantics 21 Ltd —Stafford
A full driving license, access to your own vehicle, and willingness to travel when required. A professional and helpful approach when dealing with customers.
£25,500 - £28,000 a year
Quick apply
11d
2nd Line Support Engineer- Permanent
Focus Group —Birmingham
Own and manage escalated support cases through to resolution. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to…
£28,000 - £31,000 a year
Quick apply

I want to receive the latest job alerts for it technician in ellastone, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Technician - Derbyshire

Brewer Science, Inc. -
Darley Abbey

Apply Now

Job details

7 days ago

Benefits

Annual leave
Employee assistance programme
Employee stock ownership plan

Qualifications

Live chat
Technical troubleshooting
Desktop support
Ticket management
System design
Computer hardware
Ticket management systems
Technical support incident logging
IT incident logging
Incident log maintenance

Full job description

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as a Help Desk Technician. This position will be located in Derbyshire, UK.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.

Summary:
Help Desk Technicians provide IT support to employees in response to requests and create documentation. They also participate in planning, design, documentation, and assembly of IT systems and infrastructure at Brewer Science.

Responsibilities:

Serve as the primary contact for users seeking technical assistance, responding promptly to inquiries via phone, email, in-person, service ticket, or chat.
Diagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology.
Accurately log, document, and track support requests and resolutions in the help desk ticketing system, ensuring detailed records for follow-up and analysis.
Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Assist users with basic training and guidance on software applications, system features, and best practices.
Assist in the setup, configuration, and deployment of new computers, workstations, and peripheral devices.
Assist in inventory management for IT related devices, organization of the Help Desk and IT storage areas, and electronic recycling.
Collaborate and work with the enterprise applications and IT Operations teams.

Education & Credentials:

2+ years of related experience or
An equivalent combination of education and experience.

Benefits
At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive benefits including:

Medical, dental, vision, life, long- and short-term disability, identity theft protection, and pet insurance
Paid leave, including community service leave, wellness breaks, and other special leave
Employee stock ownership, 401k, and bonus plans
Educational assistance & employee assistance program

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

Apply Now

Refine Your Search

it technician jobs in ellastone, dby

Help Desk Technician - Derbyshire

IT Support Technician

IT Technician

IT Infrastructure Support Technician

2nd Line IT Support Technician

More jobs to discover

I want to receive the latest job alerts for it technician in ellastone, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected