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technical support engineer – full time | competitive | depending on jobs near ellastone, dby

Infrastructure Support Engineer

Storal -
Nottingham

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Job details

Full-time
Up to £35,000 a year
8 days ago

Benefits

Employee assistance programme

Qualifications

Technology infrastructure experience
ITIL Certification
Cloud infrastructure
Stakeholder collaboration
Stakeholder liaison
Scalability
Cybersecurity
Communication skills
Intune

Full job description

Hours: Full-time (40 hrs per week), Permanent
Salary: Up to £35,000 depending on experience
Location: Hybrid, typically 3 days at our Long Eaton Head Office location - with Travel across all our UK sites

About Storal

Storal is a leading nursery group with over 50 settings across England, recently doubling in size through the acquisition of Children 1st Nurseries. With ambitious growth plans, we’re embracing digital transformation to better serve our families and teams. Since early 2024, we’ve been upgrading to cloud-based solutions, aiming for full integration by the end of 2025.

About you
You are an experienced IT Engineer who has improved accessibility and visibility of core infrastructure and key systems across a similar business. You have previously helped to create and maintain solutions that have allowed scalability whilst remaining secure and end user experience focused.

You are hands-on, adaptable, and capable of navigating varying levels of technical proficiency across the business. You view technology as an enabler and demonstrate the ability to build strong relationships while instilling trust in stakeholders who may find technology challenging.

What you'll be doing
You will be collaborating closely with on-site nursery management, to enhance the overall end-user experience across our platforms.

You will use your process driven behaviours to ensure all activities are documented and process and procedures are recorded.

You will use your knowledge and technical experience to manage core infrastructure technologies and your security focus to manage our Cyber Security toolsets. You will also be responsible for system integration across business functional areas.

What you'll need

Experience in an IT Infrastructure role in a multisite business
Excellent communication and stakeholder management skills
A security focused mindset
Knowledge and technical experience with;
Core infrastructure technologies such as;

Microsoft cloud solutions including Entra, Intune and the M365 toolset
Network technologies such as Cisco Meraki and Ubiquiti
Windows, Apple and Android device management and support
Knowledge of Cyber Security toolsets such as;

Antimalware and endpoint protection
Mail filtering
Web filtering

To be process driven with the ability to document processes clearly
Experience with system integrations across business functional areas
A willingness to learn new things
An ability to empathise and understand issues by actively listening and asking questions
Problem-solving skills and ability to work independently
Critical thinking skills
The ability to analyse issues objectively
The ability to invent and execute creative solutions
The ability to refine solutions to achieve the desired outcome
A willingness to travel around the Storal sites
ITIL Foundation certified (desirable)

What you'll get

Competitive rates of pay dependent on experience,
Annual wellness day off
Access to retail and other discounts
25 days holidays (plus bank holiday),
Dedicated learning and development support
Access to one-to-one confidential counselling sessions through our Employee Assistance Programme

About us
This nursery is part of Storal, a group of nurseries across England. It is our vision at Storal to be the nursery group that every family and educator wants to be part of. Our values are built around creating this environment for teams and children. We believe in high standards, praising each other, pulling together as a team whilst actively helping others to grow and that’s only the beginning of the story. We do what we say we do and if you align with this approach, then a Storal nursery is the place for you.

Storal is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. All employees will be subject to background checks, enhanced DBS check and reference checks.

Quick apply

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