Commercial manager Work, Jobs in Ellesmere, Shr (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
8d
Commercial Manager
Wrexham County Borough Council —Wrexham
- £34,434 - £37,280 a year
- English
- IT
- School
- Annual leave
- Employee assistance programme
9d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
Quick apply
Estate Agent
The Property Experts —Telford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Operations Manager
JCB —Wrexham
- Full-time
- Continuous improvement
- Leadership
- Gym membership
Quick apply
11d
Field Sales Representative - Wrexham
Flatpay —Wrexham
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Office Manager – Printing Company
INKCOGNITO PRINTING LTD —Oswestry
- £25,500 - £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5h
Hospital Account Manager
IQVIA —Wrexham
- Full-time
- Analysis skills
- No degree
- Travel
Business Development Manager
Premier Compliance UK LTD —Deeside
- £35,000 - £70,000 a year
- Full-time
- Microsoft Word
- Sales
- Business development
Quick apply
National Account Manager
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Employee assistance programme
Contracts Manager
COLAS ROADS UK —Chester
- £60,000 - £65,000 a year
- Civil engineering
- Data analysis skills
- Maintenance
- Annual leave
- Employee discount
Contracts Manager
Shropshire Council —Shrewsbury
- £45,091 - £49,282 a year
- Full-time
- Hybrid work
- Contracts
General Manager
Ryman —Crewe
- £66,000 a year
- Full-time
- Computer literacy
- Project management
- Leadership
- Free parking
- Employee discount
14d
Customer Service Supervisor
Breedon Group plc —Wrexham
- Full-time
- Customer service
- Driving
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
4h
Area Manager - Highways
Multevo Ltd —Oswestry
- Remote
- Maintenance
- Microsoft Office
- Organisational skills
Quick apply
Technical Sales Executive / Business Development Manager
Signmaster Systems —Whitchurch
- £25,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Plant Manager Chirk
Mondelēz International —Chirk
- Full-time
- Project management
- Continuous improvement
- Leadership
2d
Senior Project Manager
Morgan Sindall Plc —Oswestry
- Full-time
- Project management
9d
Office Manager and Senior Account Handler
Caleb Roberts Insurance Services Ltd —Shrewsbury
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Quick apply
8d
Pharmacy Business Manager
IQVIA —Wrexham
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
10d

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year
8 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

commercial manager jobs in ellesmere, shr

Guest Experience Manager

Commercial Manager

Client Development Manager

Estate Agent

Operations Manager

Field Sales Representative - Wrexham

Office Manager – Printing Company

Hospital Account Manager

Business Development Manager

National Account Manager

Contracts Manager

Contracts Manager

General Manager

Customer Service Supervisor

Area Manager - Highways

Technical Sales Executive / Business Development Manager

Plant Manager Chirk

Senior Project Manager

Office Manager and Senior Account Handler

Pharmacy Business Manager

I want to receive the latest job alerts for commercial manager in ellesmere, shr

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