Service desk support Work, Jobs in Elm Park, Gtl (with Salaries)

Employee Relations Advisor
Arcus FM —Upminster
- Up to £42 an hour
- Full-time
- Management
- Microsoft Office
- Travel
- Annual leave
Quick apply
4d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
7d
Full time - Recruitment and Admin Assistant - 3 month contract - may go longer term
Kemp Services Ltd —Ilford
- £13.25 an hour
- Temporary
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Work from home
Quick apply
1d
2nd Line Support Technician
Cortec IT Solutions —Dartford
- £34,000 - £38,000 a year
- Full-time
- Azure
- Administrative experience
- SharePoint
- Free parking
Quick apply
7d
Facilities Helpdesk Administrator
Oakwood Construction Services —Maidstone
- £24,000 - £28,500 a year
- Full-time
- Maintenance
- English
- Microsoft Office
Quick apply
Domestic Assistant
Sodexo —London
- £14.80 an hour
- Hospital
- Employee assistance programme
- Employee discount
Quick apply
10d
Personal Assistant (6 month FTC)
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
8d
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
12d
Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Warehouse Operative - Checker
gategroup —Barking
- £14.03 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
Service Desk Coordinator
Platinum Facilities Maintenance Services —South West London
- Up to £34,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
5d
1st Line Technical Support
D P SYSTEMS —Loughton
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Employee discount
Quick apply
Help Desk Operative
Hackney Borough Council —Hackney
- £44,937 - £45,852 a year
- Weekend availability
- Communication skills
14d
IT Support Engineer (1st Line)
eMed —London
- £32,000 - £36,000 a year
- Full-time
- No degree
- In-person
- Internship
- Employee assistance programme
- Life insurance
Quick apply
4d
IT Technician
Gleaming Secure Services Ltd —Ilford
- £31,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
Administrator - Desk Side Services
HCLTech —Basildon
- £24,420 - £34,000 a year
- Windows
- Organisational skills
- In-person
Quick apply
5d
Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
12d
Associate, Company Secretarial Assistant
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- From £28,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
5d
IT Support Engineer
NetworkIQ —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Flexitime
Quick apply
13d

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service desk support jobs near elm park, gtl

Employee Relations Advisor

Arcus FM -
Upminster

Quick apply

Job details

Full-time
Up to £42 an hour
4 days ago

Benefits

Annual leave
Company pension

Qualifications

Management
Microsoft Office
Human resources
IT
Help desk

Full job description

We are looking for an experienced ER Advisor to join our team on a 6-month fixed-term contract. The role is currently based at our Upminster office, with an upcoming move to our Brentwood location.

The successful candidate will provide first-line Employee Relations support to line managers, advising on a range of people management matters including sickness absence, AWOL cases, family-friendly policies (including maternity and paternity leave), flexible working requests, and low-risk grievance and disciplinary cases. This is an excellent opportunity for an ER professional who enjoys providing practical guidance and ensuring people matters are managed fairly, consistently, and in line with company policies and employment legislation.

Providing Employee Relations advice and support on sickness absence, AWOL cases, family-friendly policies, flexible working requests, and low-risk disciplinary and grievance matters.
Managing and maintaining accurate Employee Relations case records, escalating complex or high-risk matters to the appropriate HR Business Partner when required.
Preparing and issuing correspondence, including invitations, outcome letters and supporting documentation.
Coaching and supporting managers through Employee Relations processes, including investigations, hearings, report writing and case outcomes.
Providing support through the HR Advice Inbox, ensuring queries are handled promptly and professionally.
Maintaining employee records and HR systems, including updating Occupational Health outcomes and disciplinary sanctions.
Producing management information and reports on Employee Relations activity, trends and case volumes.
Identifying Employee Relations training needs and delivering webinars, guidance and training sessions for line managers.
Ensuring employee data is accurately recorded, securely maintained and processed in accordance with GDPR requirements and company best practice.

You'll have experience working in a high-volume Employee Relations advisory role, providing guidance and support to managers within a fast-paced and demanding environment. With a strong understanding of Employee Relations best practice and current UK employment law, you'll be confident managing a varied caseload and supporting managers in making informed, outcome-focused decisions.

You'll possess excellent coaching and questioning skills, enabling you to assess risk effectively, gather relevant information, and provide pragmatic solutions that balance business needs with employee wellbeing. Strong IT skills, including proficiency in Microsoft Office and HR systems, will allow you to maintain accurate records and produce meaningful management information.

Highly organised and detail-oriented, you'll be able to prioritise competing demands, work to tight deadlines, and deliver a consistently high standard of service. You'll also have experience collating, analysing and evaluating information, using data and insights to support decision-making and identify trends.

A confident communicator, you'll be capable of building and maintaining strong relationships with stakeholders at all levels of the organisation, quickly establishing credibility through your professional and collaborative approach. Self-motivated and self-aware, you'll be committed to continuous learning and personal development, always looking for opportunities to enhance your knowledge, skills and contribution to the wider HR team.

Specific Qualifications

Membership of CIPD or demonstrable HR experience.
Previous experience in an ER help desk role.
Experience of high volume ER case support
Strong employee relations knowledge

When you join us, you will receive:

Salary: Up to £42.000 (depending on experience)
Car Allowance: £3,596 (where own car is used for business travel)
up to 4% bonus scheme, subject to achievement of targets.
25 days annual leave + Bank Holidays.
Generous contributory pension scheme of matched contributions between 5% and 6% max.
Life Assurance (as part of the Company Pension Scheme).

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

service desk support jobs in elm park, gtl

Employee Relations Advisor

Remote Support Desk Operative

Full time - Recruitment and Admin Assistant - 3 month contract - may go longer term

2nd Line Support Technician

Facilities Helpdesk Administrator

Domestic Assistant

Personal Assistant (6 month FTC)

Service Desk Analyst (1st Line Support)

Help Desk Operations Manager

Warehouse Operative - Checker

Service Desk Coordinator

1st Line Technical Support

Help Desk Operative

IT Support Engineer (1st Line)

IT Technician

Administrator - Desk Side Services

Service Desk 1st Line Support

Associate, Company Secretarial Assistant

Service Desk Engineer [Desk & Field]

IT Support Engineer

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