Helpdesk team leader Work, Jobs in Elmstead, Gtl (with Salaries)

Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
4d
Invoice Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
- Life insurance
Quick apply
5d
Maintenance Planner
Salute Inc. —Gatwick Airport
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
Quick apply
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
11d
Performance & Data Manager - Sky Spaces
Emcor —Isleworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Events Logistics and Operations Officer
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Weekend availability
- Social media management
- Microsoft Office
- Organisational skills
- Annual leave
13d
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
5d
Coach - Working Smarter with AI
Corndel —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
Facilities Assistant (Contracted via CBRE, 24 month contract)
Sony Interactive Entertainment —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Facilities Assistant (Contracted via CBRE, 24 month contract)
PlayStation Global —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Quick apply
Universal Banker
HSBC Global Services Limited —Maidstone
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Senior Workday Support Advisor
Live Nation —London
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Travel
9d
Senior Supervisor
OCS Group —London
- £16.38 an hour
- Weekend availability
- Remote
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
11d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount
Shift Maintenance Operative - fabric - plumbing
Equans —Lewisham
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme
Regulatory Compliance Manager - UK Credit and Financing, Markets and Security Services
HSBC Global Services Limited —London
- Full-time
- Financial services
- Communication skills
11d
Network Engineer Apprentice
ITP —London
- From £16,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Analysis skills
Quick apply
2d

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Customer Support Analyst

PageUp People -
London

Apply Now

Job details

Full-time
4 days ago

Benefits

Additional leave
Cycle to work scheme
Paid volunteer time

Qualifications

Jira
Customer service
Salesforce
Zendesk
SaaS
Communication skills
Help desk

Full job description

Support Analyst

About Us

PageUp Europe Talent Acquisition Suite empowers some of the world's most progressive and influential brands to attract, retain, and onboard a talented and diverse workforce. We empower our clients to become their own greatest success stories through first-class collaboration, communication, and the sharing of expertise.

We have grown rapidly to become a leader in talent management software, and we’re now part of PageUp with offices in the UK, Ireland, the US, Australia, and the Philippines. We currently work with clients across the globe, including leading organisations such as British Airways, DHL Supply Chain, BP Retail, and Five Guys, just to name a few.

The Role

We are looking for a full-time Customer Support Analyst to join our team. You’ll be at the centre of our client support by providing advice and implementing solutions for our bespoke Applicant Tracking Software and Recruitment Marketing SaaS products by PageUp Clinch.

Location: Remote, with occasional time in our London office. (London WC2A 1HP, UK)
Hours & Shift Pattern: 3 weeks working 8:00 AM to 4:30 PM, 1 week working 10:00 AM to 6:30 PM

Key Responsibilities

Troubleshoot and resolve helpdesk requests via Zendesk. Track and update issues, ensuring proper recording, documentation, and closure.
Make clients feel valued by taking ownership of their problems, following up, and communicating progress in a timely manner.
Configure software changes for our bespoke applicant tracking software.
Implement changes and improvements to our clients' custom careers websites.
Recommend improvements to processes and technical environments both internally and for clients.
Create technical documents and guides for our clients and colleagues on a regular basis.

Your Experience

Experience using Zendesk is preferred. However, we also strongly welcome candidates with experience using any helpdesk or ticketing system (e.g., Freshdesk, Jira, Salesforce).
Experience in a SaaS, customer service, client support, or helpdesk role is highly beneficial.
A keen interest in IT and technology.
A natural problem solver with great attention to detail.
You strive to deliver impeccable service in a friendly and professional manner, utilising great written and verbal communication skills.

This is a career development opportunity. If you thrive on learning, have plenty of initiative, and possess a curious mind, then working at PageUp is for you.

Life at PageUp

At PageUp, we believe that great companies start with great people. That’s why we’ve built a suite of highly configurable HR technology solutions that make recruiting, onboarding, and retaining top talent simple. From our entrepreneurial beginnings in Melbourne, we’ve grown into a global organisation. Following our acquisition by EQT, we’re in an exciting growth and transformation phase bringing fresh opportunities to scale our ambitious plans.

We want to create space for you to do your best work:

Flexible Working: We support flexible working arrangements that fit your individual lifestyle.
Additional Leave: Enjoy extra time off, including "awesome days" and volunteer leave.
Comprehensive Benefits: We offer a competitive salary, generous paid parental leave, a nursery discount scheme, cycle to work, wellness benefits, and a bunch of other good stuff.

Equal Opportunity at PageUp

We are an equal-opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

At PageUp group, we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't necessarily meet every single criteria on the job description, please still reach out. We'd love to have a chat and see how you could add value to the team.

Work Location: Hybrid remote in London WC2A 1HP

Apply Now

Refine Your Search

helpdesk team leader jobs in elmstead, gtl

Customer Support Analyst

Invoice Specialist

Maintenance Planner

IT Service Desk Lead

Performance & Data Manager - Sky Spaces

Events Logistics and Operations Officer

Service Desk Analyst

Coach - Working Smarter with AI

IT 1st Line Support Engineer

Facilities Assistant (Contracted via CBRE, 24 month contract)

Facilities Assistant (Contracted via CBRE, 24 month contract)

Universal Banker

Service Desk Analyst

Senior Workday Support Advisor

Senior Supervisor

IT Systems Administrator

IT Technical Systems Analyst (Applications Team)

Shift Maintenance Operative - fabric - plumbing

Regulatory Compliance Manager - UK Credit and Financing, Markets and Security Services

Network Engineer Apprentice

I want to receive the latest job alerts for helpdesk team leader in elmstead, gtl

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