management trainee Work, Jobs in elstead, sry (with Salaries)

IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
4d
Graduate Trainee
Unicorn Orange —Farnham
- From £26,000 a year
- Full-time
- SQL
- Bachelor's degree
- In-person
- Free parking
- Work from home
Quick apply
Graduate Trainee Land Buyer
Kidbrook Homes —Farnham
- From £25,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
- Free parking
Quick apply
4d
Trainee Property Administrator (must be close to Reigate area)
Humphrey & Gray Ltd —Reigate
- £21,158 - £25,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Graduate Management Trainee - Guildford / Woking
Enterprise Mobility —Guildford
- Full-time
- Sales
- Customer service
- Bachelor's degree
Trainee/Assistant Quantity Surveyor
Prem Group Ltd —Waterlooville
- £28,000 - £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
Graduate Management Trainee - Chichester / Bognor Regis
Enterprise Mobility —Chichester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Trainee Operations Controller - £31,000 pa
Air Charter Service —Surbiton
- £31,000 - £33,500 a year
- 12 hour shift
- English
- In-person
- Free parking
- Gym membership
Quick apply
Graduate Management Trainee - Basingstoke / Farnborough / Aldershot
Enterprise Mobility —Basingstoke
- Full-time
- Sales
- Customer service
- Bachelor's degree
Sustainability Graduate Trainee
SRE Ltd —Guildford
- £25,000 - £29,000 a year
- Full-time
- Engineering
- Data analysis skills
- Master's degree
- Free parking
Quick apply
AAT Trainee Accountant Apprenticeship
Menzies LLP —Woking
- £25,000 a year
- Hybrid work
- English
- Accounting
- IT
- Employee assistance programme
Graduate Management Trainee - Reading
Enterprise Mobility —Reading
- Full-time
- Sales
- Customer service
- Bachelor's degree
Trainee Property Manager
Chancellors —Camberley
- Monday to Friday
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
4d
Car Sales Executive / Trainee Car Sales Executive
Richmond Motor Group —Guildford
- Up to £60,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
2d
Warehouse Manager Trainee
Paramount Pools Ltd —Hook
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Driving
- Free parking
Quick apply
2d
Apprentice Highways Operative
M Group —Hook
- £19,718.40 a year
- Overtime
- Maintenance
- Hotel
- Driving
- Annual leave
- Employee assistance programme
Trainee Move Manager
LRG —Reading
- Up to £27,000 a year
- Remote
Quick apply
Graduate Management Programme
Choice Care Group —Windsor
- £32,000 a year
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Graduate Management Trainee - Slough / Bracknell
Enterprise Mobility —Slough
- Full-time
- Sales
- Customer service
- Bachelor's degree
Trainee Behaviour Analysis Graduate (Adult Social Care)
Jigsaw Trust —Cranleigh
- £25,000 a year
- Part-time
- Master's degree
- Supervising experience
- Bachelor's degree
- Free parking
- Store discount
Quick apply
3d

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IT Support - Trainee

ramsac
Guildford

Quick apply

Job details

£26,000 - £27,000 a year
4 days ago

Qualifications

Azure
Customer service
Microsoft Office
IT
Active Directory

Full job description

Why your job is important to us

We promise our clients that we will provide straight forward, efficient and secure IT management. For most clients their most frequent interaction with us, is through our remote helpdesk service. Clients contact support at a moment of personal stress – they are busy hardworking folk who can’t get something to work, and we can all empathise with that feeling! Your job is to be proactive, professional and friendly – fixing their issue, preventing it from happening again, making them feel calm and confident in your ability, and making sure that the client feels well communicated with, in a manner that hasn’t made them feel silly for calling in the first place! The feeling you leave the client with after your call, will often form that clients whole opinion of our firm. To our clients, you are ramsac!

Wow, that’s refreshing!

Clients tell us it’s our personable, proactive approach that really makes a difference.

On a day to day basis you will:

Help our clients with any tech question they need to raise, by phone, portal or email.
Deal with a wide variety of users with varying levels of technical knowledge.
Manage a demanding case load in line with SLAs, as well as answering incoming calls and emails.
Escalate issues quickly when appropriate.
Liaise with third parties and log tickets for vendor support and warranty claims.
Research issues for which you don’t have an immediate answer.
Adhere to average daily ticket closure targets.
Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target.
Think about not only how to fix a ticket, but how to ensure a problem doesn’t return.
Manage changes in a way that minimises risks to the client’s ability to operate.
Act as a ‘Champion’ within the team for designated clients, reviewing our documentation and being a point of knowledge.
Maximise efficiency and speed of service by utilising our automation tools as appropriate.

About You

Inspire us!

We want to be known as the most ‘can do’ well-polished and caring IT supplier in the South East. To do that, we only want to work with the best. Our staff are proud to say ‘I am ramsac’ their personal values are all a reflection of the core ramsac beliefs, which is all about going the extra mile and being genuinely concerned about providing clients with the very best, most attentive and highest quality service. Are you ramsac enough to be part of this very special team?

What’s really important to us:

The ability to be self-motivated and highly organised.
A genuine interest in IT and a desire to build your career.
The ability to keep it simple – no one’s impressed with jargon that only serves to belittle the end user.
Experience of providing great customer service.
The ability to remain calm and to make clients feel that they are the most important person on the planet!
Able to mentor less experienced colleagues as necessary.
Can do attitude in assisting your peers with any questions or challenges they may encounter.

In return, we promise

We are absolutely focussed on providing great IT careers! We have a 5 Glassdoor rating, an ‘outstanding’ rating in the UK Best Companies employee engagement survey, and we were recently named Surrey’s Employer of the Year. We promise on the job learning, industry accredited qualifications and a proven career development path to ensure you continue to grow and develop.

The icing on the cake

Experience within Office 365 and Azure through use of the MS Partner Portal
Knowledge of the MS Office Suite
Knowledge of Active Directory
Experience managing on-premise Servers using remote management tools
Knowledge or experience offering advice on security best practice to end user

Applications Close - 15th June

Quick apply

Refine Your Search

management trainee jobs in elstead, sry

IT Support - Trainee

Graduate Trainee

Graduate Trainee Land Buyer

Trainee Property Administrator (must be close to Reigate area)

Graduate Management Trainee - Guildford / Woking

Trainee/Assistant Quantity Surveyor

Graduate Management Trainee - Chichester / Bognor Regis

Trainee Operations Controller - £31,000 pa

Graduate Management Trainee - Basingstoke / Farnborough / Aldershot

Sustainability Graduate Trainee

AAT Trainee Accountant Apprenticeship

Graduate Management Trainee - Reading

Trainee Property Manager

Car Sales Executive / Trainee Car Sales Executive

Warehouse Manager Trainee

Apprentice Highways Operative

Trainee Move Manager

Graduate Management Programme

Graduate Management Trainee - Slough / Bracknell

Trainee Behaviour Analysis Graduate (Adult Social Care)

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