Customer service team lead Work, Jobs in Elton, Nyk (with Salaries)

Service Team Manager
B&Q —Darlington
- Up to £34,000 a year
- Full-time
- Driving
- Annual leave
- Employee assistance programme
3d
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
8d
Lead Service Designer
North Yorkshire Council —Northallerton
- £51,356 - £55,539 a year
- No degree
- Employee assistance programme
- Employee discount
6d
Sales & Lead Generation Coordinator
William Smith Group 1832 —Barnard Castle
- £27,866.63 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
9d
Lead Game Developer - Game Studio
tombola —Sunderland
- Hybrid work
- Management
- Leadership
- Work from home
Quick apply

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Sales Assistant
HSL Chairs —Stockton-on-Tees
While previous experience in retail sales and customer service is a plus, it’s your enthusiasm, positive attitude, and eagerness to learn that truly matters to…
£12.80 an hour
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Team Member
Hollywoodbowlgroup —Stockton-on-Tees
No two shifts are the same, you may be welcoming customers at reception, hosting parties on the lanes or serving food & drink from our bar and diner.
£12.71 - £13.21 an hour
13d

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Service Team Manager

B&Q -
Darlington

Apply Now

Job details

Full-time
Up to £34,000 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving

Full job description

Overview:

Full time

Permanent Contract - 36.75 Hours per week

Up to £34,000 per annum + Bonus + Pension + 6.6 Weeks Holiday

B&Q Darlington

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience through exceptional service.

What's the job?:

A great team needs a great leader and your role as a Service Team Manager is to create a truly inclusive high performing team to deliver an exceptional journey for every customer. It’s B&Q’s ambition to make every customer count, so you are driven by a passion to create true brand loyalty to support future sales growth. In this role you will:

You’ll lead a vital part of our store operation, shaping the customer experience and driving service excellence through a newly formed team of Shift Leads
Inspire the ‘Make Every Customer Count’ agenda as a daily habit with the wider store team.
Oversee safety, security & compliance routines across the store through your shift lead team.
Lead the checkout team & front-end service experience, ensuring fast, friendly, and reliable service.

What we need::

Our Service Team Managers are key to running our business through their teams by delivering an exceptional customer journey. In this role, you should be leading in a way that demonstrates the following qualities:

Obsessed about our customers and listening to them.
Objective and can slow down and really look at things with a clear view i.e. reviewing safety compliance.
You have strong emotional intelligence and thrive in influencing others.
You love to problem solve and can take others with you.
Confident to agitate when needed and deliver feedback to all audiences.

What's in it for me?:

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Company Bonus Scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits and lots more

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [email protected]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.

#LI-Onsite

#LI-AM1

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customer service team lead jobs in elton, nyk

Service Team Manager

Complaints Local Delivery Lead

Lead Service Designer

Sales & Lead Generation Coordinator

Lead Game Developer - Game Studio

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