Incident manager Work, Jobs in Ely, Cam (with Salaries)

Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior Manager, Cybersecurity Incident Response
Arm —Cambridge
- £86,500 - £117,100 a year
- Hybrid work
- Bachelor's degree
- Continuous improvement
- IT
8d
H&S Manager
Westland Horticulture Ltd —Huntingdon
- Full-time
- Communication skills
Quick apply
11d
Operational Risk Manager
WeBuyVintage —Cambridge
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Group Facilities Manager
Rapidrop Global —Peterborough
- £45,000 - £55,000 a year
- Full-time
- Maintenance
- Project management
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Product Owner and Release Manager
cellXica —Cambridge
- Full-time
- DevOps
- Analysis skills
- Computer networking
- Free parking
- Life insurance
Quick apply
Customer IT Support Manager
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
Operations Support Coordinator & Tutor
Bedazzle Arts —Cambridge
- £28,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Supervising experience
- Health & wellbeing programme
Quick apply
6d
TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Customer Success and Technical Support Manager
cellXica —Cambridge
- Full-time
- Computer networking
- Organisational skills
- Contracts
- Free parking
Quick apply
7d
Security Operations Centre Manager
DataPlus Security Ltd —Cambridge
- £86,525.43 - £115,148.18 a year
- Full-time
- Team management
- In-person
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
Duty Operations Manager
Edu-Lettings UK Ltd —Peterborough
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Shift Manager - Food Production
Del Monte (UK) Ltd —Wisbech
- Full-time
- Computer skills
Quick apply
Senior NOC Engineer
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply
AI Governance Manager
Compare the Market —Peterborough
- Master's degree
- AI
Quick apply
Area Operations Manager
Well Pharmacy —Peterborough
- Analysis skills
- Organisational skills
- Communication skills
ICQA Area Manager, ICQA
Amazon UK Services Ltd. —Peterborough
- Full-time
- English
- Microsoft Office
- Bachelor's degree
Security Officer - Dedicated Relief
The Westgrove Group —Bury St. Edmunds
- £13.05 an hour
- Customer service
- English
- First Aid Certification
- Employee discount
- Referral programme
Quick apply
8d
Buildings & Facilities Manager
Landmark Theatres Ltd —Peterborough
- £38,760 a year
- Weekend availability
- Management
- Analysis skills
- Contracts
Quick apply
Operations Technician
NAES United Kingdom —Spalding
- £59,618 a year
- 12 hour shift
- Military
- Maintenance
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply

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Training Manager

Sureserve -
Newmarket

Quick apply

Job details

£40,000 - £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Supervising experience
Mentoring
Gas Safe Register
Root cause analysis
Leadership

Full job description

About Sureserve Energy Services Meters:

Sureserve Energy Services Meters Ltd, is a subsidiary of Sureserve, we specialise in installing domestic smart meters across the UK, working directly with 3 of the “Big Six” energy suppliers in the UK.

As a leader in the smart metering industry, Sureserve Energy Services Meters Ltd, is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.

Role Overview:

The Training Manager is responsible for leading Sureserve Energy Services Meters technical training strategy, competence framework, and operational policy governance.

The role ensures all employed engineers and Install Partners are technically competent, gas safe compliant, contract compliant, aligned to Sureserve Energy Services Meters SOPS and TOPS documentation and continuously improving through incident-led learning.

This is a dual operational and strategic role combining hands-on training delivery with ownership of the Integrated Management System (IMS) and technical policy framework across Sureserve Energy Services Meters operations.

Key Responsibilities:

Deliver classroom and field-based training in Smart Metering, domestic gas installation, safe isolation, and contract standards,
Provide inductions for new engineers and Install Partners,
Conduct competence assessments, post-incident retraining, return-to-work validations, mentoring, and toolbox talks aligned to incident and audit trends,
Maintain and govern the competence matrix (Gas Safe, Smart qualifications, contract accreditation's),
Ensure all engineers remain compliant and in-date,
Manage progression pathways and act as technical authority for competence sign-off,
Own and maintain SOPs, Work Instructions, Risk Assessments, Method Statements, and TOPS documentation,
Translate regulatory and client requirements into practical procedures,
Ensure version control, audit traceability, and consistent standards across contracts,
Drive root cause analysis, policy updates, and targeted retraining following incidents,
Support reductions in attributable incidents, repeat defects, audit findings, and stand-down days.
Lead workforce “Learning from Events” communications,
Set technical standards for Install Partners,
Audit subcontractor competence and support mobilisation,
Provide technical escalation support as required.

Qualifications and Key skills required:

Minimum 5+ years operational experience in smart metering,
Experience mentoring or supervising engineers, authoring technical SOPs and work instructions, supporting compliance audits,
Strong understanding of incident investigation processes and knowledge of client governance expectations,
Proven experience in Training, ideally within utilities, energy, or smart metering environments,
Excellent stakeholder management, communication, and problem-solving capabilities,
Demonstrated leadership skills, with the ability to engage effectively across operational teams and senior management,

Gas

Current Gas Safe Registration
CCN1
MET1 (or CMA1)
Relevant domestic gas competencies
CPA1 (desirable)
MOCOPA awareness (desirable)

Smart Metering

Level 2/3 Diploma in Smart Metering (Dual Fuel or relevant pathway)
SMETS2 commissioning knowledge
EUSR registration (desirable)
Experience with DCC-adjacent processes (desirable)

Other

Safe Isolation qualification
Level 3 Award in Education & Training (AET) (preferred)
Assessor qualification (TAQA/CAVA) (desirable)

What we offer:

Competitive salary
Contributory Pension scheme
Life assurance
29 days annual leave inclusive of bank holidays
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave
Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme

Resonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected].

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

Work Location: In person

Quick apply

Refine Your Search

incident manager jobs in ely, cam

Training Manager

Senior Manager, Cybersecurity Incident Response

H&S Manager

Operational Risk Manager

Group Facilities Manager

Product Owner and Release Manager

Customer IT Support Manager

Operations Support Coordinator & Tutor

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

Customer Success and Technical Support Manager

Security Operations Centre Manager

Duty Operations Manager

Shift Manager - Food Production

Senior NOC Engineer

AI Governance Manager

Area Operations Manager

ICQA Area Manager, ICQA

Security Officer - Dedicated Relief

Buildings & Facilities Manager

Operations Technician

I want to receive the latest job alerts for incident manager in ely, cam

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