Accounts receivable occupations Work, Jobs in Ely, Crf (with Salaries)

Debt Caseworker
Cardiff and Vale Citizens Advice —Barry
- £28,642 - £31,803 a year
- Full-time
- Computer skills
- Financial services
- In-person
- Annual leave
- Employee discount
Quick apply
8d
Trainee/Debt Advisor
Debt Movement UK —Bridgend
- £26,000 - £37,500 a year
- Full-time
- Computer literacy
- Maths
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
1d
Recoveries Associate
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
- Negotiation
8d
Recoveries Associate
Motonovo Finance —Cardiff
- Full-time
- Hybrid work
- Employee assistance programme
9d
Collections Officer
Capital on Tap —Cardiff
- £27,000 - £34,000 a year
- Full-time
- Conflict management
- Communication skills
Arrears Team Leader
Tandem Bank —Cardiff
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Commercial Property Finance Officer
Transport for Wales —Pontypridd
- Microsoft Word
- Organisational skills
- Communication skills
Vulnerable Customer Support Officer
Capital on Tap —Cardiff
- £27,000 - £34,000 a year
- Full-time
- Communication skills
- Time management
12d
Arrears Executive - Part Time
Tandem Bank —Cardiff
- £29,000 a year
- Part-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Business Administrator
Spire Healthcare —Cardiff
- Part-time
- Customer service
- Continuous improvement
- Accounting
- Free parking
- Annual leave
6d
Collections Analyst
Capital on Tap —Cardiff
- £35,000 - £40,000 a year
- Full-time
- Financial services
- Analytics
13d
Field Agent
Conexus Recovery and Field Services —Newport
- Up to £30,060 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
9d
Customer Service Field Representative
Resolvecall —Weston-super-Mare
- £28,157.09 - £39,237.09 a year
- Full-time
- Bachelor's degree
- Financial services
- In-person
- Annual leave
- Employee assistance programme
Quick apply
9h
Bank Business Administrator
Spire Healthcare —Cardiff
- Part-time
- Customer service
- Continuous improvement
- Accounting
- Free parking
6d
Finance Assistant
Vivobarefoot —Bristol
- Hybrid work
- Continuous improvement
- Time management
Credit Management - Customer Service Adviser
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
Customer Service Field Representative- 3 Month Fixed Term Contract
Resolvecall —Weston-super-Mare
- £28,157.09 a year
- Full-time
- Customer service
- Bachelor's degree
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
1d

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Debt Caseworker
Cardiff and Vale Citizens Advice —Barry
Act on behalf of clients’ including making telephone calls and drafting letters to third parties. We offer Monday to Friday, 9 to 5 hours, with no evenings,…
£28,642 - £31,803 a year
Quick apply
8d
Trainee/Debt Advisor
Debt Movement UK —Bridgend
Experience in a telephone-based, customer-facing role (contact centre, helpline, or similar). If you’re currently working in the debt or insolvency sector,…
£26,000 - £37,500 a year
Quick apply
1d

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accounts receivable occupations jobs near ely, crf

Debt Caseworker

Cardiff and Vale Citizens Advice -
Barry

Quick apply

Job details

Full-time
£28,642 - £31,803 a year
8 days ago

Benefits

Casual dress
Annual leave
Company pension
Company events
Employee discount

Qualifications

Report writing
Accounts payable
Stakeholder liaison
Case note recording
Case record updates
Numeracy
Computer skills
Financial services
Communication skills
Negotiation

Full job description

Citizens Advice Cardiff and Vale is a progressive and dynamic advice service offering exciting career opportunities for individuals to join our organisation. We currently have the following job vacancy.

Debt Caseworker

We are looking for people to provide debt advice and casework via face-to-face, telephone and digital channels to clients throughout Wales as part of the Citizens Advice Advicelink Cymru service.

Looking for a career with work-life balance?

We offer Monday to Friday, 9 to 5 hours, with no evenings, weekends, bank holidays, or sales! You will receive a generous 30-day annual leave package in addition to Bank Holidays. We are offering a competitive starting salary, and we are proud of our strong development culture with frequent opportunities for training and career progression. We’re looking for people with a background in debt casework to provide clients with the best possible options to overcome debt issues. If this sounds like a good fit and you’d like to know more we would love to hear from you.

Hours: Full-Time- 37 hours per week; Monday - Friday

Salary: Salary from £28,642 to £31,803 depending on experience

Holidays: 30 days’ annual leave per annum, plus Bank Holidays

Closing Date: 5pm Friday 21 August 2026

Interview Date: Tuesday 25 August and Thursday 27 August 2026

Location: Barry and Cardiff

Job description

Purpose: The post-holder will work as part of a team delivering debt advice and casework to clients via face-to-face, telephone and digital channels.

Debt Caseworker Vacancy – Further Information

All training and minimum 6-month probationary period will be office based. Following completion of this there may be the opportunity to work some hours at home if this is desirable.

Qualifications and Skills

The successful candidates will:

Have experience of or a commitment to delivering excellent client outcomes, either face to face, via telephone or other digital channels
Be passionate about advocating on behalf of clients and negotiating with third parties to help resolve their debt problems
Have an understanding of the debt process and solutions available
Have experience in supporting clients in managing their finances and maximising their incomes.
Welsh language applications are highly encouraged

Main duties and responsibilities

Advice and casework

Provide casework covering the full range of debt advice and where appropriate generalist advice.
Act on behalf of clients’ including making telephone calls and drafting letters to third parties.
Negotiate with third parties as appropriate.
Ensure income maximisation through the take up of appropriate benefits.
Assist clients with other advice needs where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
Ensure that all advice and casework conforms to the Office Manual and the General Quality Mark standard as well as funder standards.
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Ensure that all work conforms to the organisation’s systems and procedures.

Research & Campaigning

Assist with research & campaigning work by collating information about clients' circumstances and enquiries.
Provide statistical information and regular reports to the management team as required.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues.

Professional development

Keep up to date with legislation, case law, policies and procedures relating to all enquiry areas and undertake appropriate training.
Read relevant publications and subscribe to appropriate newsletters produced by Citizens Advice.
Attend relevant internal and external meetings as agreed with the line manager.
Prepare for and attend internal and external meetings as required.
Assist with initiatives for the improvement of services.

Administration

Review and make recommendations for improvements to services.
Maintain local information systems.
Use IT for statistical recording, record keeping and document production.
Keep up to date with policies and procedures relevant to the organisation’s work and undertake appropriate training.
Maintain close liaison with relevant external agencies.

Public relations

Liaise with statutory and non-statutory organisations and represent the service on outside bodies as appropriate.

Other duties and responsibilities

Carry out any other tasks that may be within the scope of the post to ensure the effectivedelivery and development of the service.
Demonstrate commitment to the aims and policies of the organisation.
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Person specification

1. Knowledge and experience of generalist advice.

2. Knowledge and experience of delivering debt advice and casework.

3. Effective oral communication skills with particular emphasis on negotiating and representing.

4. Effective writing skills with particular emphasis on negotiating, representing and
preparing reviews, reports and correspondence.

5. Understand the issues involved in interviewing clients.

6. Numerate to the level required in the tasks.

7. Ability to prioritise own work, meet deadlines and manage caseload.

8. Ability to use IT in the provision of advice and the preparation of reports and submissions.

9. Ability to give and receive feedback objectively and sensitively and a willingness to
challenge constructively.

10. Ability and willingness to work as part of a team.

11. Ability to monitor and maintain own standards.

12. Demonstrate understanding of social trends and their implications for clients and service
provision.

13. Understanding of and commitment to the aims and principles of the service and its equal
opportunities policies.

Job Types: Full-time, Permanent

Pay: £28,642.00-£31,803.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount

Application question(s):

Why are you interested in the role?
What will you bring to the role and organisation?
If shortlisted for this role, are you available to attend an interview in our Barry office on Tuesday 25 August or Thursday 27 August 2026

Work Location: In person

Quick apply

Refine Your Search

accounts receivable occupations jobs in ely, crf

Debt Caseworker

Trainee/Debt Advisor

Recoveries Associate

Recoveries Associate

Collections Officer

Arrears Team Leader

Commercial Property Finance Officer

Vulnerable Customer Support Officer

Arrears Executive - Part Time

Customer Service Advisor

Business Administrator

Collections Analyst

Field Agent

Customer Service Field Representative

Bank Business Administrator

Finance Assistant

Credit Management - Customer Service Adviser

Customer Service Field Representative- 3 Month Fixed Term Contract

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