Support escalation engineer Work, Jobs in Ely, Crf (with Salaries)

Senior Cloud Infrastructure Engineer
Technology Transformation Group —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
Quick apply
Maintenance Team Leader- Part-66 Engineer
British Airways —Barry
- Full-time
- Maintenance
- Supervising experience
- Team management
Refrigeration and Air Conditioning Engineer
OCS Group —Cardiff
- Monday to Friday
- Mentoring
- Training & development
- Leadership
Quick apply
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Compliance & Safety Engineer
JMC Aviation —Saint Athan
- Microsoft Powerpoint
- Microsoft Word
- Travel
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Critical Environment Field Service Engineer
Microsoft —Newport
- £46,400 - £80,400 a year
- Full-time
- Bachelor's degree
- Mentoring
Gas Supervisor
Liberty —Cardiff
- £40,962 - £42,000 a year
- Overtime
- Customer service
- Maintenance
- Supervising experience
- Annual leave
Quick apply
Metrology Equipment Engineer
Vishay —Newport
- Continuous improvement
- No degree
- Communication skills
Project Manager
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
9d
Product Development Engineer
KLA —Newport
- Full-time
- Master's degree
- Bachelor's degree
- Scripting
- Annual leave
Network Provisioning Manager, Singapore.
IndigoTG —Magor
- £120,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
Data Platform Lead
Admiral —Cardiff
- Hybrid work
Programme Director
Safran —Cwmbran
- Full-time
- Engineering
- Leadership
- Communication skills
- Employee assistance programme
Fire Safety Team Leader
BRC Jobs —Newport
- £46,716.47 a year
- Full-time
- Engineering
- Team management
- Budgeting
- Annual leave
- Referral programme
Quick apply
21h
Product Engineer (NPI)
KLA —Newport
- Full-time
- Engineering
- Data analysis skills
- Presentation skills
- Annual leave
13d
Microsoft Senior SQL Database Administrator (Cardiff)
Capgemini —Cardiff
- Hybrid work
- Azure
- Mentoring
1d
Microsoft Senior SQL Database Administrator (Cardiff)
Capgemini Sogeti —Cardiff
- Hybrid work
- Azure
- Mentoring
2d
PVD Equipment Manager
KLA —Newport
- Full-time
- Project management
- Continuous improvement
- Team management
- Annual leave
Senior Manager, Product Regulatory Affairs
KLA —Newport
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave

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support escalation engineer jobs near ely, crf

Senior Cloud Infrastructure Engineer

Technology Transformation Group
Cardiff

Quick apply

Job details

Permanent | Full-time
£60,000 a year

Benefits

On-site parking

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Technology infrastructure experience
Cloud infrastructure
Disaster recovery
Technical support
ITIL
PowerShell scripting
vSphere
Infrastructure provisioning automation
PowerShell
ESXi

Full job description

Senior Cloud Infrastructure Engineer

Near Cardiff (Hybrid Working)
£60,000 + Bonus + Excellent Benefits

Own the Platform. Drive Automation. Shape the Future.

Are you an experienced Cloud Infrastructure Engineer looking for a role where you can genuinely influence technical direction rather than simply maintain existing systems?

We're working with an established and growing technology business near Cardiff that is investing in its infrastructure and platform services. As a Senior Cloud Infrastructure Engineer, you'll play a pivotal role in ensuring the reliability, resilience and performance of critical business platforms while driving automation, improving operational efficiency and helping shape engineering best practice.

This is a hands-on technical position with plenty of autonomy, giving you the opportunity to lead by example, solve complex technical challenges and influence how the platform evolves.

What You'll Be Doing

As a Senior Cloud Infrastructure Engineer, you'll:

Take ownership of the operational health, availability and performance of the platform estate.
Act as the senior technical escalation point for complex platform and infrastructure issues.
Lead technical investigations and major incident recovery.
Drive automation to reduce manual processes and improve operational efficiency.
Develop and maintain monitoring, observability and alerting using tools such as Grafana.
Coordinate the day-to-day priorities of the Platform Engineering team.
Maintain engineering standards, documentation and operational procedures.
Support infrastructure upgrades, migrations, platform optimisation and continuous improvement initiatives.
Contribute to the design and implementation of new platform capabilities.
Help deliver highly resilient, reliable infrastructure supporting business-critical services.

What We're Looking For

Essential

Strong commercial experience as a Platform Engineer, Cloud Infrastructure Engineer, Senior Cloud Infrastructure Engineer or similar.
Excellent VMware vSphere / ESXi administration experience.
Strong Hyper-V experience.
Hands-on experience with Veeam Backup & Replication.
Experience supporting highly available production infrastructure.
Strong troubleshooting and problem-solving skills across enterprise infrastructure.
Experience with monitoring and observability platforms such as Grafana.
Experience automating operational tasks using PowerShell, scripting or similar technologies.
Excellent understanding of backup, disaster recovery and platform resilience.
Ability to coordinate technical workloads and mentor engineers within a collaborative team.

Desirable

Experience with any of the following would be advantageous but is not essential:

Zerto
Cohesity
OpsRamp
Microsoft 365 Backup
Workflow automation tools such as n8n
Infrastructure as Code (IaC)
ITIL environments
Managed Service Provider (MSP) experience
Customer onboarding and service transition

Why Join?

You'll be joining a collaborative engineering team where your technical expertise will genuinely influence how platforms are operated and improved.

This is an excellent opportunity for someone who enjoys solving complex infrastructure challenges, driving automation, improving reliability and helping shape engineering standards within a modern technology environment.

Benefits

Hybrid working
Annual bonus
Excellent benefits package
Modern technology environment
High levels of technical ownership
Opportunities to influence platform strategy and engineering best practice
Ongoing professional development

If you're an experienced a Senior Cloud Infrastructure Engineer looking for your next challenge and want to work in an environment where your ideas and technical expertise will make a real impact, we'd love to hear from you.

Pay: £60,000.00 per year

Benefits:

On-site parking

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

support escalation engineer jobs in ely, crf

Senior Cloud Infrastructure Engineer

Maintenance Team Leader- Part-66 Engineer

Refrigeration and Air Conditioning Engineer

Product Technical Support Engineer - TMS

Compliance & Safety Engineer

Service Desk Advisor (First Line Helpdesk)

Critical Environment Field Service Engineer

Gas Supervisor

Metrology Equipment Engineer

Project Manager

Product Development Engineer

Network Provisioning Manager, Singapore.

Data Platform Lead

Programme Director

Fire Safety Team Leader

Product Engineer (NPI)

Microsoft Senior SQL Database Administrator (Cardiff)

Microsoft Senior SQL Database Administrator (Cardiff)

PVD Equipment Manager

Senior Manager, Product Regulatory Affairs

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