Job Summary
We are seeking a motivated and organised Sales & Administration Assistant to support our team and ensure the smooth day-to-day running of office operations. The successful candidate will provide administrative support, assist with customer enquiries, process sales documentation, maintain accurate records, and help deliver excellent customer service.
Key Attributes
- Professional and Customer focused.
- Reliable and proactive.
- Able to prioritise workload effectively.
- Positive attitude with a willingness to learn and develop.
Key Responsibilities
Sales Support
- Prepare sales documentation.
- Process customer orders and ensure accurate data entry.
- Respond to customer enquiries via telephone and email.
- Maintain and update customer records within our CRM systems.
- Follow up on quotations, leads, and customer requests.
- Assist with the preparation of sales reports and presentations.
- Liaise with customers regarding orders, deliveries, and after-sales support.
Administrative Duties
- Provide general office administration and clerical support.
- Manage filing systems, databases, and company records.
- Handle incoming and outgoing correspondence.
- Schedule meetings, prepare agendas, and take meeting notes.
- Assist with invoicing, purchase orders, and basic finance administration.
Customer Service
- Act as a first point of contact for customer enquiries.
- Ensure customer issues are resolved promptly and professionally.
- Maintain strong relationships with customers and suppliers.
- Support business development activities through customer follow-up calls and emails.
Skills & Experience
- Previous experience in a sales support, administration, or customer service roles is desirable.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- High level of accuracy and attention to detail.
- Proficiency with Microsoft Windows based Software
- Experience using book keeping systems is desirable.
- Ability to work independently and as part of a team.
Qualifications
- GCSEs (or equivalent) including English and Maths.
- Business Administration qualification desirable but not essential.
- Relevant office administration or sales support experience preferred.
- Proven experience in sales administration or a similar administrative role.
This role is ideal for motivated individuals seeking to utilise their organisational talents within a supportive environment. The successful applicant will play a vital part in ensuring the efficiency of our sales operations while gaining valuable experience in a professional setting.
Pay: £25,000.00-£29,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Location:
Work Location: In person
