customer service representative Work, Jobs in enderby, lec (with Salaries)

Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
1d
Customer Services Assistant
Chelmsford Star Co-operative Society —Countesthorpe
- £12.75 an hour
16h
Customer Care Champion
Otis —Leicester
- Full-time
- Customer service
- Communication skills
3d
New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
11d
Customer Service Advisor (Tuesday - Saturday)
Get Laid Beds —Leicester
- From £23,500 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
- Employee discount
Quick apply
10d
Customer Care Champion - Weekend Lates
Otis —Leicester
- Weekend availability
- Customer service
- Communication skills
9d
Customer Service Advisor – Student Accommodation
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
1d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Customer Services Assistant
Central Coop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
14h
Customer Services Representative
PET (Pauline Edwards Transport Ltd) —Leicester
- From £12.71 an hour
- Full-time
- Microsoft Outlook
- Customer service
- English
Quick apply
5d
Customer Services Assistant
ChelmsfordStarCoop —Countesthorpe
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
14h
Customer Care Champion - Nights
Otis —Leicester
- Full-time
- Customer service
- Communication skills
Customer Service Assistant
Eurest —Nuneaton
- £12.94 an hour
- Full-time
2d
Customer Service Assistant
Hinckley and Rugby Building Society —Hinckley
- £24,782.04 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Quick apply
10d
Apprentice Regional Membership Retention Assistant
Unite the union —Leicester
- £34,203 - £36,595 a year
- Full-time
- Annual leave
3d
Customer Care Representative - English Speaker
621 Druck Limited —Leicester
- Full-time
- Customer service
- English
- Microsoft Office
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation- Upperton Rd
Student Roost —Leicester
- £13.95 an hour
- Full-time
- Maintenance
Quick apply
4d
Client Services Advisor
Soane Britain —Leicester
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Service Representative (CSR)
Innotech Digital & Display —Coalville
- £30,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Profit sharing
Quick apply
11d
One Stop - Customer Service Assistant
One Stop —Leicester
- £11.74 an hour
- Full-time
13h

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Customer Services Coordinator

PA Housing -
Leicester

Apply Now

Job details

Part-time | Full-time
£30,796 - £32,105 a year
1 day ago

Benefits

Annual leave
Work from home
Employee discount
Car scheme

Qualifications

Customer service
Microsoft Office
IT

Full job description

Are you the kind of person who thrives on making things better for others?

Do you love solving problems, supporting people, and being the friendly, knowledgeable voice at the end of the phone (or webchat)? At PA Housing, we’re not just about properties we’re about people, and we’re on the lookout for someone who shares our passion for excellent service.

We’re looking for a Customer Services Coordinator to join our brilliant team. This isn’t your average customer service job this is about being a key point of contact for our residents, taking ownership of queries and providing advice, support and resolution across a wide range of housing services. If you want to work somewhere that’s committed to doing things better, this could be the role for you.

Please note: This role involves working a shift pattern between Monday and Friday, 8am to 8pm, with a rota'd Saturday shift from 9am-12pm and Sunday shift 10am-2pm.

We have various hour contracts available (full time and part time hours) - more details to be discussed during interview

What’s in it for you?

In addition to a competitive salary, you’ll enjoy a range of great benefits, including:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years (plus the option to buy more)
Flexible bank holidays use them when it suits you
Car leasing scheme
Hybrid working after your initial six-month probation period in the office, you’ll have the flexibility to work from home two to three days a week
Optional nine-day fortnight working pattern

What you’ll be doing

You’ll play a crucial role in supporting our residents and ensuring their experience is as seamless and helpful as possible. Day-to-day, you’ll:

Respond to resident enquiries via phone, email, webchat, social media, and more
Resolve a wide variety of housing, repairs, and landlord-related issues as a first point of contact
Take ownership of customer queries, ensuring they are passed to the right teams when needed
Use internal systems and knowledge resources to provide consistent, accurate advice
Spot opportunities for service improvement and work with stakeholders to make improvements to the service
Support new build residents by liaising with managing agents and dealing with defect-related queries
Ensure customer interactions are logged correctly in our CRM system
Build lasting relationships with residents through outstanding service and empathy

We recommend you read the full job description to get a really good understanding of what the role entails, you can find this as a downloadable attachment at the bottom of the advert.

What we’re looking for

We’re after someone who’s proactive, caring, and always ready to go the extra mile. You don’t need to know everything from day one we’ll train and support you but ideally, you’ll bring:

Experience in a customer service role
Accurate record-keeping and data input skills
Strong IT skills, including Microsoft Office
Familiarity with housing management systems like Northgate (bonus, not a dealbreaker)
A calm and confident approach when dealing with a wide range of people and queries
A genuine interest in helping people and improving their experience

We’re proud to offer a workplace that champions respect, integrity, and accountability. If that aligns with your values, we’d love to see your application.

Ready to make a difference? Apply now and help us put people at the heart of housing.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Apply Now

Refine Your Search

customer service representative jobs in enderby, lec

Customer Services Coordinator

Customer Services Assistant

Customer Care Champion

New Business Customer Representative

Customer Service Advisor (Tuesday - Saturday)

Customer Care Champion - Weekend Lates

Customer Service Advisor – Student Accommodation