Information technology manager Work, Jobs in Enderby, Lec (with Salaries)

Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Technology Manager
Sainsbury's —Coventry
- Customer service
- Continuous improvement
- Agile
- Employee assistance programme
- Employee discount
5d
Service Desk Manager
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Major Incident Management Lead
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Head of IT Operations
NewCold —Corby
- Hybrid work
- Management
- Travel
- Training & development
- Free parking
- Annual leave
Head of Ecommerce and IT Asset Reuse
The Air Ambulance Service —Rugby
- £55,951 a year
- Full-time
- Merchandising
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Shift Lead
HCLTech —Coventry
- Team management
4d
Technical Support Manager - Aprolis UK
Monnoyeur —Corby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Business development

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Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving…
£68,000 - £93,500 a year
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving…
£68,000 - £93,500 a year

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Senior Manager - IT Shared Service (Major Incident)

The Co-operative Bank -
Coventry

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

ITIL Certification
Stakeholder liaison
DevOps
IT service management
Microsoft Office Suite
Microsoft Office
Team management
Agile
Major incident coordination
Leadership
Banking

Full job description

About the role
Reporting into the Head of IT Shared Support Services, the Senior Manager – Major Incident Management is accountable for leading, shaping and continuously improving the Group’s Major Incident Management capability across the Society and the Bank.

The role provides strategic leadership, governance and oversight of the Major Incident Management function, ensuring the effective response, coordination and resolution of high-impact technology incidents.

As the senior authority for Major Incident Management, this role is accountable for embedding best practice, strengthening stakeholder engagement, improving service restoration performance and ensuring lessons learned are translated into measurable improvements that reduce operational risk and enhance customer and colleague experience.

This is a leadership role as defined by the Group’s leadership capability framework. In the teams that you work in and/or manage you will create an inclusive environment where people feel safe to speak up, voice concerns and suggest ideas. You will seek input from others in order to test assumptions, challenge thinking and bring in new perspectives.

We operate on a function led hybrid approach, with two to three days per week on site. Role requires flexibility to travel to other sites for key meetings and collaborative working subject to business demand. Role can be based in Coventry or Manchester.
About you
You will be a credible, calm and authoritative leader, recognised for your ability to operate effectively under pressure providing clarity in complex, high-impact situations.

Possess the ability to communicate complex technical and operational information clearly to senior and executive audiences, both written and verbal and able to structure both technical and business information in a clear and concise manner.

Be an authentic ‘servant-leader’ who takes responsibility for ensuring the team’s success ahead of your own needs. You take a coaching approach and empower others to make decisions that lead to great outcomes. A self-starter who can lead and champion Service Management in an agile environment; must be able to deliver to deadline and self-motivate to succeed in this challenging role.

For this role you’ll need to have:
- Significant experience in Major Incident Management leadership, within financial services and ideally within Banking
- Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environments
- Strong understanding of ITIL practices, particularly Incident, Problem and Service Reporting.
- Experience working with complex, always-on technology estates and third-party service providers.
- Demonstrated experience producing executive-grade operational insight and reporting.
- Ability to engage confidently with Risk, Audit and Regulatory stakeholders.
- ITIL Foundation with further qualification in one or more relevant ITIL process.
- Working understanding of Agile Ceremonies and DevOps Techniques.
- Essential experience of working in a complex, pressurised production environment in the Banking industry
- Use of Microsoft Office Products
Experience in these areas would be helpful:
- Public Cloud, Customer-facing and member-facing systems, Infrastructure experience
Full-time 35 hours
About us
If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]
This is a permanent role and is at M3 Senior Manager grade

For all colleagues applying for our FTC roles, please note that this will be treated as a secondment opportunity.

Flexibility and why it matters.

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Proud to be a Disability Confident Committed Employer

We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

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information technology manager jobs in enderby, lec

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

ICT Service Delivery Manager

IT Site Manager

Major Incident Management Lead

Technology Manager

Service Desk Manager

Major Incident Management Lead

Head of IT Operations

Head of Ecommerce and IT Asset Reuse

Senior Manager, Operational Technology

Shift Lead

Technical Support Manager - Aprolis UK

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