Service desk analyst Work, Jobs in Enfield, Gtl (with Salaries)

First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
IT Service Desk Analyst
Watson Farley & Williams —London
- Customer service
- IT
- Communication skills
Service Desk Analyst
Mace —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
Senior Service Desk Analyst
Epping Forest District Council —Epping
- £33,342 - £35,841 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Mentoring
- Annual leave
- Employee discount
12d
IT Support Analyst (Contract)
Verge del Castell Technologies Ltd —London
- £29,420.00 - £34,101.73 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Flexitime
Quick apply
2d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst
Kingston and Richmond NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
1d
Service Desk Analyst
Synapri —London
- Customer service
- DevOps
- Agile
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
Deskside Support Analyst
News Corp —London
- Customer service
- Windows
- Microsoft Office
1d
Service Desk Analyst
NPL —Teddington
- Windows
- Microsoft Office
- IT
4d
2nd Line IT Support Analyst
Level Ten —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- IT
Quick apply
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
IT Desktop Support Analyst
CyrusOne —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Service Desk Analyst: On Client Site in Watford
Codestone —London
- English
- Windows
- Microsoft Office
Senior IT Service Desk Analyst
Realty Income Corporation —London
- Full-time
- Azure
- Computer Science
- Customer service
Apprentice IT Service Desk Analyst 1st Line
Restore PLC —Rainham
- £25,000 a year
- Customer service
- Microsoft Office
- Computer networking
- Annual leave
- Employee assistance programme
4d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply

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service desk analyst jobs near enfield, gtl

First Line Service Desk Analyst

T-Tech -
London

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Annual leave

Qualifications

Microsoft Outlook
Customer service
Windows
Technical support
IT support
SharePoint
Leadership
Communication skills
Active Directory

Full job description

About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months’ experience in an IT support environment who is looking to build their career.

You will be the first point of contact for users, providing high-quality technical support while delivering an excellent customer experience.

Key Responsibilities

Provide 1st line technical support via phone, email, and remote tools
Troubleshoot and resolve issues across the Microsoft technology stack
Log, update, and manage tickets through the service desk system
Escalate complex issues to 2nd/3rd line teams where appropriate
Maintain clear communication with users throughout issue resolution
Deliver a consistently high level of customer service

Requirements

Minimum 6 months’ experience in a Service Desk / IT Support role

Working knowledge of the Microsoft stack, including:

Windows OS
Microsoft 365 (Outlook, Teams, SharePoint)
Active Directory

Strong customer service and communication skills

Ability to troubleshoot and prioritise workloads effectively

A proactive and positive team player

Recruitment Process

Telephone interview with the Recruitment Manager
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Benefits

23 days annual leave plus your birthday off
BUPA Cash Plan
50% flexible working
Work from home allowance
Two charity days per year
Professional training and funded courses
Three social events per year
A leadership role within a growing and innovative business
Opportunity to influence product, strategy, and delivery
A collaborative and high-performing team environment
Competitive salary and benefits package

Quick apply

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