Systems analyst Work, Jobs in Enfield Lock, Ess (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
NetSuite Systems Technician
New Era Fuels —Harlow
- £75,000 - £80,000 a year
- Full-time
- Oracle
- ERP systems
- English
- Free parking
- Annual leave
Quick apply
6d
Systems Analyst
The Royal Household —London
- From £41,000 a year
- Full-time
- Azure
- SQL
- IT
- Annual leave
- Employee discount
12d
Systems Support Analyst
JH Telecomm —London
- £55,000 a year
- Full-time
- Linux
- In-person
- Annual leave
- Work from home
Quick apply
Software Tester
Ganap IT Limited —Hounslow
- £35,000 a year
- Full-time
- Computer Science
- Analysis skills
- Organisational skills
Quick apply
Test Analyst
Emeria —Luton
- £45,000 a year
- Full-time
- Azure
- Analysis skills
- APIs
- Employee discount
Quick apply
SAP Analyst (15 Month FTC)
Mitsubishi Electric —Hatfield
- £45,000 - £48,000 a year
- Hybrid work
- Sales
- Project management
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Data Analyst
Johnson Matthey —London
- Full-time
- Oracle
- ERP systems
- SQL
- Employee assistance programme
Data Analyst
NHSProfessionals —Hemel Hempstead
- £39,000 a year
- Azure
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Service Analyst - Reporting & Insights
Elexon —London
- £46,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
SAP Functional Analyst - Project Systems
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Oracle
- Agile
- Flexible schedule
- Referral programme
IT Systems Business Analyst
Forterro —London
- Hybrid work
- Data analysis skills
- Microsoft Office
- Analysis skills
Quick apply
Junior IT Support Analyst
LPL Construction Services —Bishop's Stortford
- £28,100 - £32,000 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
8h
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- APIs
- IT
- Employee discount
Business Analyst
Foresters Financial —Bromley
- Up to £63,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
- Employee assistance programme
- Flexible schedule
Finance Systems Analyst
AlzheimersSociety —London
- £39,866 - £44,295 a year
- Remote
- ERP systems
- Accounting
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
Database Administration and Data Management Analyst
Richmond and Wandsworth Councils —London
- £46,206 - £62,451 a year
- Full-time
- SQL
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
7d
Business Analyst, Back Office Portfolio
CFA Institute —London
- £50,000 - £105,000 a year
- Full-time
- Master's degree
- Analysis skills
- Communication skills
- Annual leave

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

systems analyst jobs in enfield lock, ess

IT Support Analyst – Client Services & Monitoring

NetSuite Systems Technician

Systems Analyst

Systems Support Analyst

Software Tester

Test Analyst

SAP Analyst (15 Month FTC)

Data Analyst

Data Analyst

Service Analyst - Reporting & Insights

SAP Functional Analyst - Project Systems

IT Systems Business Analyst

Junior IT Support Analyst

Senior Product Analyst

Business Analyst

Finance Systems Analyst

Systems Support Analyst

Business Analyst

Database Administration and Data Management Analyst

Business Analyst, Back Office Portfolio

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