The closing date is 13th Sep 2026
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Anticipated Interview date(s) TBC
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Job summary
The postholder will provide senior operational leadership for the clinical implementation and adoption of the Trust's Electronic Patient Record (EPR) and Patient Engagement Portal (PEP), ensuring implementation is clinically informed, service-led, safe, and aligned to agreed programme governance. The role will line manage the EPR and PEP Clinical Adoption Specialists and provide oversight of clinical engagement, workflow readiness, testing, go-live support, early life support and optimisation.
Working to the direction set by the Chief Nursing Information Officer, the postholder will translate agreed clinical digital priorities into practical implementation plans and ensure the clinical adoption team has clear objectives, consistent standards, effective supervision and appropriate escalation routes. The role will work across clinical, operational, digital, training, and programme teams to support coordinated adoption of new digital ways of working across services.
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Main duties, tasks & skills required
The role will have a particular focus on ensuring that patient-facing digital services, including PEP functionality such as appointment management, digital letters, questionnaires, Patient Reported Outcome Measures, NHS App integration and patient access to information, are implemented safely and effectively. This includes supporting services to prepare for adoption, managing clinical workflow impacts, identifying digital inclusion and accessibility risks, and contributing to measurable benefits for patients, staff and services.
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About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
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Job description
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
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Person specification
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Qualifications
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Essential
Registered healthcare professional with current NMC, HCPC or GMC registration.
Postgraduate training or equivalent senior experience in digital health, clinical informatics, change management, quality improvement, programme implementation or operational leadership.
Master's level qualification or equivalent experience.
Evidence of ongoing continuing professional development relevant to clinical practice, digital transformation, leadership or informatics.
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Desirable
Clinical Safety Officer training.
PRINCE2, AgilePM, Managing Successful Programmes, quality improvement or equivalent project/change qualification.
Training, coaching, education or facilitation qualification.
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Experience
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Essential
Significant clinical experience within the NHS, with evidence of clinical leadership, service improvement or operational change.
Significant experience of leading clinical system implementation, digital transformation or major workflow redesign in a healthcare setting, including responsibility for coordinating delivery through others across multiple services.
Experience of engaging multidisciplinary clinical teams and translating clinical requirements into practical digital or operational solutions
Experience of direct line management, including setting objectives, managing performance, supervising workload, supporting development and ensuring delivery through others.
Experience of leading complex clinical or operational change across multiple services or divisions where there are competing priorities, risks, dependencies and senior stakeholder views.
Experience of working with senior clinical, operational, digital and programme stakeholders to influence delivery, manage risk and support decision-making.
Experience of managing operational governance, including risks, issues, dependencies, readiness evidence, escalation routes and assurance reporting.
Experience of working with suppliers, programme teams or external partners during digital implementation.
Experience of supporting or implementing patient-facing digital services, such as patient portals, NHS App integration, online consultations, digital letters, questionnaires or Patient Reported Outcome Measures.
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Desirable
Experience of EPR implementation across community, mental health, learning disability or specialist services.
Experience of contributing to regional, system-wide or national digital transformation, informatics, clinical safety or patient-facing digital networks.
Experience of contributing to clinical safety documentation, hazard reviews, safety cases or clinical risk management activity.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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UK Professional Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
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For help with your application, contact:
Ynez Symonds
[email protected]
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Pay scheme
Agenda for Change
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Band
Band 8b
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Salary
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£66582.00 to £77368.00 Yearly
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Contract
Fixed Term
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Duration
18 Month(s)
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Working pattern
Full-Time
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Reference number
348-COR-12056
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Job locations
Moorgreen Hospital
Botley Road, West End
Southampton
Hampshire
SO30 3JB
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Attachments
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Job Description
8b epr implementation manager.docx – 162KB Opens in a new window
Converted File 8b epr implementation manager.docx.pdf – 265KB Opens in a new window
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Person Specification
8b epr implementation manager.docx – 162KB Opens in a new window
Converted File 8b epr implementation manager.docx.pdf – 265KB Opens in a new window
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Additional document 1
EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window
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