Delivery analyst Work, Jobs in Eng (with Salaries)

IT Service Delivery Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Hybrid work
- Continuous improvement
- Analytics
- Annual leave
- Employee assistance programme
9d
PMO Analyst (Scheme and Technology Delivery)
Low Carbon Contracts Company —London
- £45,000 a year
- Hybrid work
- Writing skills
- Organisational skills
- Agile
- Annual leave
- Work from home
Quick apply
10d
Service Delivery Analyst (Cloud Security)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Communication skills
- Employee discount
- Gym membership
9d
Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery
EY —Newcastle upon Tyne
- Writing skills
- Analysis skills
- Organisational skills
- Employee discount
Market Data Analyst
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- CRM software
- Organisational skills
- Software development
Client Success Analyst for Digital Solutions
Access Infinity —London
- Writing skills
- Organisational skills
- Computer skills
Senior Sales Operations Analyst
Canonical —Douglas
- Remote
- CRM software
- Bachelor's degree
- Travel
- Employee assistance programme
Technology Delivery Business Analyst
Bupa —Kingston upon Thames
- Up to £50,000 a year
- Full-time
- Annual leave
- Work from home
Quick apply
10d
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Senior Payroll Delivery Analyst
Tesla —London
- English
- Analysis skills
- Continuous improvement
Solutions Analyst
Cogna —London
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
Quick apply
ICT Service Delivery Analyst
Oxford City Council —Oxford
- £33,159 a year
- Full-time
- IT
6d
Service Delivery Analyst
Lookers —Leeds
- £32,500 - £37,500 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
9d
Consultant - Cyber Security Analyst - Consulting Service Delivery, FS
EY —Newcastle upon Tyne
- Analysis skills
- Organisational skills
- Financial services
- Employee discount
5d
Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Data analysis skills
- Training & development
- Banking
- Employee assistance programme
Financial Crime - Senior Business Change Delivery Analyst
Bank of England —Leeds
- £50,320 - £56,610 a year
- Full-time
- Analysis skills
- Agile
- Analytics
- Annual leave
9d
Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS
EY —Newcastle upon Tyne
- Analysis skills
- Mentoring
- Organisational skills
- Employee discount
5d

More jobs to discover

Find similar jobs that you might be interested in.

PMO Analyst (Scheme and Technology Delivery)
Low Carbon Contracts Company —London
Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers. Annual performance based bonus, up to 10%.
£45,000 a year
Quick apply
10d
PMO Analyst
Together —Cheadle
Free access to company holiday homes. Execute and deliver core PMO services – often in parallel - in a controlled manner, ensuring they are delivered…
Quick apply

I want to receive the latest job alerts for delivery analyst in eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Delivery Analyst

Newcastle Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
9 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Gym membership
Paid volunteer time
Car scheme

Qualifications

Stakeholder collaboration
Stakeholder liaison
IT service management
Internal department liaison
Change management
Continuous improvement
Continuous improvement cycles oversight
ServiceNow
Problem management
Multidisciplinary collaboration
Analytics

Full job description

Job Posting Title

IT Service Delivery Analyst

Salary Band

Grade : MP3

Job Description

About the Role

We are looking for a proactive and relationship-focused IT Service Delivery Analyst to help ensure the effective delivery, performance and continuous improvement of technology services across the organisation. You will play a key role in monitoring service performance, coordinating service improvement activities and ensuring clear communication between technology teams, business stakeholders and external partners.

A significant part of the role will involve building strong relationships with internal departments and client partner teams, developing a clear understanding of how technology services support their operations and ensuring service expectations are effectively managed. You will support service reviews, analyse performance trends and help identify opportunities to enhance service quality, responsiveness and user experience.

Working closely with the Incident & Problem Management Practice Lead to support major incident communications, post-incident reviews and governance activities that drive service stability and continuous improvement. You will also help coordinate change and release activities, ensuring stakeholders understand upcoming changes and that appropriate communication and business readiness activities are in place.

Through effective reporting, analysis and stakeholder engagement, you will contribute to operational governance, support informed decision-making and help ensure that service issues and improvement opportunities are identified, tracked and delivered. Working alongside Service Improvement and Automation teams, you will play an active part in streamlining processes, enhancing service performance and promoting best practice IT service management across the organisation.

About You

You should have a good understanding of IT service management principles and practices, including Incident Management, Change Management and Problem Management, ideally within an ITIL 4 environment. You are comfortable working with enterprise ITSM platforms such as ServiceNow and understand how service management processes support operational effectiveness and business outcomes.

Being skilled at building positive relationships with a wide range of stakeholders, from technical specialists and operational teams through to business leaders and external partners, your ability to communicate complex or technical information in a clear and engaging way helps ensure stakeholders remain informed, engaged and confident in the services being delivered.

We are looking for someone analytical by nature and enjoy working with service data, performance metrics and operational insights to identify trends, uncover risks and recommend improvements. You thrive in collaborative environments and are able to work effectively across different functions and disciplines. Whether supporting service reviews, coordinating change activity, contributing to major incident management or assisting with governance reporting, you bring a proactive and solution-focused approach to everything you do.

About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

Corporate bonus scheme (on target 10%, up to a maximum 15%)
Pension scheme (up to 9% employer contribution)
Annual performance related pay reviews
Colleague mortgage scheme
Electric car salary sacrifice scheme
Life assurance (4x salary) and income protection
Access to our financial advisers
Access to a range of high street and online discounts

Work/Life Balance

A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
30 days’ annual leave + bank holidays
The option to buy and sell up to 5 days’ holiday
Hybrid working (typically 3 days’ home based)
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

Private medical insurance
Access to a health cash plan through a Medicash scheme
Access to an employee assistance programme
Free onsite gym at our Cobalt head office and access to discounted gym’s
Two paid volunteering days’ each year
Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Strategic Solutions Limited

Apply Now

Refine Your Search

delivery analyst jobs in eng

IT Service Delivery Analyst

PMO Analyst (Scheme and Technology Delivery)

Service Delivery Analyst (Cloud Security)

Consultant, Project Management Office (PMO) Analyst - UKFS Consulting Service Delivery

Market Data Analyst

Client Success Analyst for Digital Solutions

Senior Sales Operations Analyst

Technology Delivery Business Analyst

CX Performance Analyst

Senior Payroll Delivery Analyst

Solutions Analyst

ICT Service Delivery Analyst

Service Delivery Analyst

Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

Marcus by Goldman Sachs, Team Leader, Analyst, Birmingham

Financial Crime - Senior Business Change Delivery Analyst

Senior Consultant - Cyber Security Analyst - Consulting Service Delivery, FS

More jobs to discover

I want to receive the latest job alerts for delivery analyst in eng

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected