Lending officer Work, Jobs in Eng (with Salaries)

Lending Servicing Officer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Computer skills
Compliance Officer
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Mortgage Completions Officer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Communication skills
Compliance Monitoring Officer
Lendable —London
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Business
- Referral programme
Senior Communications Officer, Storytelling.
CDP Global —London
- £32,000 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- SharePoint
- Employee assistance programme
Post Completions - Securities & Redemptions Officer
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Communication skills
6d
Risk & Assurance Officer
Evolution Money —Manchester
- Up to £37,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
13d
Portfolio Officer – Property Lending
CRS Ltd —Milton Keynes
- Hybrid work
- Organisational skills
- Banking
- Annual leave
Travel Sales, Associate - Velocity Black UK (Remote)
Capital One UK —Nottingham
- Weekend availability
- Remote
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Flexible schedule
Personal Assistant - Global Payment Network
Capital One UK —London
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Financial services
- Annual leave
Credit Officer, 6 month FTC
Wintermann Search —London
- Call to connect
- Data analysis skills
- Continuous improvement
- Communication skills
8d
Completions Officer – Property Lending
CRS Ltd —Milton Keynes
- Hybrid work
- Annual leave
Retail Financial Crime Officer
Close Brothers —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
2d
Senior CRM Marketing Officer
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Data analysis skills
- Presentation skills
- Employee assistance programme
Wealth Management Service Executive
Deutsche Bank —London
- Full-time
- Hybrid work
- No degree
- AI
- Banking
- Employee discount
Underwriting Manager
Teachers Building Society —Wimborne
- Up to £55,000 a year
- Full-time
- Hybrid work
- Management
- Team management
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
Graduate Credit Risk Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee assistance programme
Quick apply
Business Compliance Officer, UK & EU - Global Payment
TikTok —London
- Bachelor's degree
- Business
- Communication skills
Fractional MLRO / Nominated Officer - Annex 1 Registration
Capitex —London
- Hybrid work
Quick apply
3d
Completions Manager – Specialist Property Finance
CRS Ltd —Milton Keynes
- Hybrid work
- Team management
- Mentoring

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Lending Servicing Officer

Allica Bank -
Milton Keynes

Apply Now

Job details

Full-time

Benefits

Company pension
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Banking & lending experience
Internal department liaison
Continuous improvement
Organisational skills
Relationship management
Computer skills
Customer support
Customer interaction
AI
Communication skills
Banking

Full job description

About Allica Bank

Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description

The Operations function is responsible for delivering excellent customer outcomes across Allica's lending and banking products. Lending Servicing plays a critical role in supporting customers throughout the life of their loans, ensuring requests are handled efficiently, accurately and in line with regulatory requirements.

The team is committed to delivering operational excellence through outstanding customer service, continuous improvement, effective risk management and the intelligent use of technology and AI.

Role Description

The Lending Servicing Officer plays a key role in delivering an outstanding in-life servicing experience for Allica's Commercial Lending customers.

Responsible for managing a wide range of servicing activities across the customer lifecycle, the role ensures requests are completed accurately, efficiently and in line with regulatory requirements and internal service standards.

Working closely with Relationship Managers, Credit Operations and other internal stakeholders, the Lending Servicing Officer takes ownership of customer requests, resolves queries, supports portfolio servicing activity and continually looks for opportunities to improve processes and customer outcomes.

This role is suited to someone who enjoys working in a fast-paced operational environment, is passionate about delivering exceptional customer service and committed to continuous improvement.

Principal Accountabilities

Deliver an exceptional servicing experience for Commercial Lending customers through timely, accurate and professional handling of all in-life servicing requests.
Take ownership of customer enquiries from receipt through to resolution, ensuring excellent communication throughout.
Complete a broad range of lending servicing activities including (but not limited to):
- Early settlements
- Redemptions
- Product switch requests
- Loan restructures
- Bank account amendments
- Customer maintenance
- General loan administration
Review customer requests and supporting documentation, identifying any missing or inconsistent information and obtaining additional evidence where required.
Manage personal workload effectively to achieve agreed service levels, productivity and quality standards.
Work collaboratively with Relationship Managers, Credit Operations and Customer Support teams to deliver positive customer outcomes.
Maintain accurate customer records and ensure all servicing activity is completed in accordance with regulatory requirements, internal policies and procedures.
Identify operational risks, process exceptions and customer issues, escalating where appropriate and recommending improvements.
Support customer reviews and wider portfolio servicing activities by obtaining and validating required information within agreed timescales.
Build trusted relationships with customers and colleagues, taking ownership of issues through to completion.
Contribute to continuous improvement by identifying opportunities to simplify processes, eliminate waste and improve customer experience.
Participate in change initiatives, testing new processes and embedding operational improvements across the team.
Embrace the use of AI-enabled tools and automation to improve productivity, enhance customer responsiveness, streamline operational processes and support high-quality decision making, while ensuring appropriate governance and data security standards are maintained.
Share knowledge, support colleagues and contribute positively to the ongoing development of the Lending Servicing team.

Personal Attributes & Experience

Previous experience within Lending Operations, Loan Servicing or Financial Services.
Strong customer service focus with a proven track record of delivering excellent customer outcomes.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Good commercial awareness and understanding of lending products and servicing activities.
Good understanding of Conduct Risk, Consumer Duty and Treating Customers Fairly principles.
Excellent written and verbal communication skills.
Strong relationship management skills with the ability to work collaboratively across multiple business areas.
Strong IT and systems skills, with confidence using digital platforms and operational systems.
Curious, adaptable and willing to embrace new technologies, automation and AI solutions to continually improve customer and colleague experiences.

Working at Allica Bank

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind:

Full onboarding support and continued development opportunities
Options for flexible working
Regular social activities
Pension contributions
Discretionary bonus scheme
Private health cover
Life assurance
Family friendly policies including enhanced Maternity & Paternity leave

Don’t tick every box?

Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!

Flexible working

We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity

We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Apply Now

Refine Your Search

lending officer jobs in eng

Lending Servicing Officer

Compliance Officer

Mortgage Completions Officer

Compliance Monitoring Officer

Senior Communications Officer, Storytelling.

Post Completions - Securities & Redemptions Officer

Risk & Assurance Officer

Portfolio Officer – Property Lending

Travel Sales, Associate - Velocity Black UK (Remote)

Personal Assistant - Global Payment Network

Credit Officer, 6 month FTC

Completions Officer – Property Lending

Retail Financial Crime Officer

Senior CRM Marketing Officer

Wealth Management Service Executive

Underwriting Manager

Graduate Credit Risk Officer

Business Compliance Officer, UK & EU - Global Payment

Fractional MLRO / Nominated Officer - Annex 1 Registration

Completions Manager – Specialist Property Finance

I want to receive the latest job alerts for lending officer in eng

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