At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
At Trustpilot, finance doesn't just record the numbers - it powers how we make decisions, unlock opportunities, and scale our business. As we continue building the universal symbol of trust, we're reimagining how accounting, reporting, and finance operations can drive efficiency, insight, and smarter decision-making across the organisation.
We're now looking for a Head of Accounting & Control to lead and modernise our group accounting function. This is an opportunity to shape how finance operates at Trustpilot - building robust processes, embedding strong controls, and enabling the business to act with confidence and speed. You'll operate at the intersection between several other Finance teams to ensure financial accuracy and transparency across the Group - this role is about turning accounting operations into measurable business impact.
Reporting into the Group Financial Director, you'll lead a small but critical team, working closely with FP&A, Group Reporting, Finance Operations (AP/AR), and business leaders across Trustpilot to strengthen and future-proof the finance function. If you're a strategic finance leader with a hands-on, change-driven mindset, this role is for you.
What you'll be doing:
- Lead and develop the accounting function: Manage a small team of accounting professionals, creating clarity of purpose, fostering a culture of accountability, collaboration, and continuous development. Own core accounting processes and months end-close: Oversee the month-end close, general ledger operations across the Group, reconciliations, and journal entries - with a particular focus on overhead and below-GM costs - ensuring accuracy, timeliness and strong financial discipline.
- Provide insight through financial analysis: Analyse monthly financial results to ensure accuracy and identify trends or variances, providing insights that support decision-making across the Group in close partnership with the FP&A team.
- Partner across the finance organisation: Work closely with the Head of Group Reporting to ensure alignment between local GAAP and IFRS reporting and collaborate with FP&A to support financial planning, analysis, and business performance discussions, as well as aligning with AP and AR teams to ensure a smooth month end close.
- Drive efficiency through process improvement: Identify opportunities for automation, simplification, and improved efficiency across accounting processes, utilising AI where possible.
- Support the external audit process: Act as a key point of contact during the external audit, providing accounting information, analysis, and explanations to support a smooth and efficient audit process.
- Strengthen internal controls and financial governance: Continue evolving Trustpilot's internal control environment, ensuring robust accounting policies, strong governance, and reliable financial processes.
- Oversee cost centre management and finance data integrity: Maintain the integrity of the finance data structure, including cost centre governance and cost allocation methodologies, ensuring financial data supports accurate reporting and business insight.
- Operational cash management: Monitor and appropriately forecast future entity level cash requirements to ensure optimum use of cash and lower FX exposure.
What you'll be doing:
- A qualified accountant (ACA, ACCA or equivalent), with a strong technical foundation and an experience in accounting leadership, group finance, or financial reporting.
- Systems-savvy, with hands-on experience using Unit4 or a comparable ERP, and a keen interest in evolving finance system architecture.
- Excited by the opportunity to modernise and optimise, not just maintain processes.
- Commercially fluent and analytically sharp, able to present complex accounting information clearly to non-finance stakeholders.
- A strategic thinker who thrives in complexity but still loves rolling up their sleeves when needed.
- Confident in influencing senior stakeholders and presenting clear insights to drive business performance.
- Passionate about continuous improvement, digital tools, and modern finance practices.
What's in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- Restricted Stock Units
- Private Medical Insurance
- Critical Illness Cover
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
- Independent financial advice and free standard professional mortgage broker advice
- Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career
- Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
