helpdesk engineer Work, Jobs in england (with Salaries)

Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- Azure
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
13d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
7d
L1 - Cyber Engineer
VirtualArmour —Middlesbrough
- £26,000 a year
- Weekends only
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Work from home
Quick apply
18h
IT Support Engineer – 1st Line (Managed Service Provider)
Vizion 4 IT Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
14h
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
2d
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
3rd Line Support Engineer
Wey Computing Solutions Limited —Send
- £30,000 - £42,000 a year
- Full-time
- Azure
- Windows
- Maths
- Free parking
- Employee discount
Quick apply
7d
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
IT Support Engineer
Air Charter Service —Surbiton
- Full-time
- Communication skills
- Time management
- Gym membership
Quick apply
1st Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions Ltd —Crawley
- £24,000 - £26,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Deskside Support Engineer
7IM —London
- Azure
- Customer service
- Microsoft Office
Facilities Helpdesk Operator
Equans —Smethwick
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee assistance programme
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Helpdesk Administrator
CBRE Local UK —London
7d
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
5d
1st Line Helpdesk Engineer
Newburgh Networks Limited —Dorchester
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- IT
Quick apply
Helpdesk Engineer
Commercial Services Group —West Malling
- £25,949.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- SharePoint
Quick apply
12d
IT Apprentice
QA Apprenticeships —Rotherham
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
IT Support Engineer
Wireless Logic mdex GmbH —Reading
- Hybrid work
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
2d

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Onsite Helpdesk Engineer

KDDI Europe -
London

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
13 days ago

Benefits

Health & wellbeing programme
Private dental insurance
Free flu jabs
Company pension
Free or subsidised travel
Private medical insurance
Life insurance

Qualifications

Microsoft Windows Server
Azure
Customer service
English
Japanese
AWS
SSL
Virtualisation
Organisational skills
Communication skills
Time management
VPN

Full job description

Job Summary
Carry out a variety of technical and co-ordination tasks at customer site to meet or exceed customer requirements (including those tasks assigned by Line Managers which are part of projects or maintenance contract work). All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience.

Duties

communicate with end users from EMEA region face to face or via telephone, email or collaboration tools at customer site.
1st level troubleshooting of technical issue with end users and assist them as their escalation point of contact.
Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation. Understand and detailed planning and designing for customer's PC and Network.
PC/Network/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (including DC server).
Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation for new features and services.
Establish and cease PC/Desktop Security systems. Project and service delivery schedule management. Careful consideration to ensure profitable systems and implementation.
Utilize/update ticketing system.
Maintain secure operations and keep the environment tidy. Documented approach for implementation and modification.
Visit customer premises when required for project or maintenance contract work including cover staff. Periodical status report to line manager.
Coordination of operation flow with each department and customers.
Ad-hoc request from your line manager Business trips to EMEA and CIS countries.

Experience

Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, Box, remote access(SSL-VPN, etc) and Firewall products.
Excellent written and verbal communication skill in English
Japanese speaking skills would be advantage.
Ability to investigate and source answers to various email and telephony enquiries about technical issues.
Proven customer service experience.
Strong time management/multi tasking & organisational skills
Strong work ethic.
Reliable time keeping and attendance
Solid administration background & a keenness to get involved & support all customer service areas in EMEA.
Attend customer meetings for projects or maintenance contract work.
Maintain relevant customer maintenance documentation on file server.

We’re excited to hear from talented individuals who are passionate about telecommunications and innovation. If you’re ready to take the next step in your career, please submit your application at [email protected] (reference 26/11).

We are an equal opportunity employer and welcome applicants from all backgrounds. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free flu jabs
Free or subsidised travel
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance

Language:

Japanese (preferred)

Location:

London E1W (preferred)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in england

Onsite Helpdesk Engineer

First Line Support / Helpdesk Engineer - Hybrid

L1 - Cyber Engineer

IT Support Engineer – 1st Line (Managed Service Provider)

IT Support Engineer - Fixed Term

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Business IT Support Engineer Apprentice

3rd Line Support Engineer

Helpdesk Co-Ordinator

IT Support Engineer

1st Line Support / Helpdesk Engineer - Hybrid

Deskside Support Engineer

Facilities Helpdesk Operator

1st / 2nd Line Support Engineer

Helpdesk Administrator

IT Support Engineer

1st Line Helpdesk Engineer

Helpdesk Engineer

IT Apprentice

IT Support Engineer

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