Order administrator Work, Jobs in England (with Salaries)

Operations Administrator
WeMaintain —London
- £28,000 - £32,000 a year
- Hybrid work
- Administrative experience
- Continuous improvement
- Organisational skills
Quick apply
Order Administrator
Instron —High Wycombe
- Full-time
- Computer literacy
- Analysis skills
- Data entry
3d
Administrator
Sanctuary Care —London
- £16.28 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Business Order Administrator
Avon and Somerset Constabulary —Bristol
- £27,204 - £29,859 a year
- Full-time
- Hybrid work
- Data entry
- Employee discount
1d
Administrator
Priory —Wakefield
- £13.95 an hour
- Full-time
- Microsoft Word
- Computer literacy
- English
- Referral programme
Quick apply
Administrator
Creative Support —London
- £14.80 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Operations Administrator
Streetspace Ltd —Hythe
- £32,000 - £36,000 a year
- Full-time
- Research
- Hotel
- Administrative experience
Quick apply
8d
Backlog & Works Administrator
ISS Facility Services —London
- Remote
- Organisational skills
- Contracts
- Communication skills
Quick apply
File Processing and Preparation Administrator
Department for Environment, Food and Rural Affairs —Alnwick
- £26,025 a year
- Part-time
- Databases
- Presentation skills
- SharePoint
- Annual leave
- Sick pay
10d
Bank Medical Records Administrator
Spire Healthcare —Sutton Coldfield
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
1d
Administrator
Union of Shop, Distributive and Allied Workers —Warrington
- £29,891 - £35,278 a year
- Microsoft Word
- Computer literacy
- Organisational skills
- Free parking
Administrator
Borough Care Limited —Stockport
- £13.91 an hour
- Databases
- Administrative experience
- Front desk
- Employee assistance programme
- Employee discount
2d
Administrator
Cleverkidz —Dunstable
- £12.71 - £13.00 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
Production Administrator
Newport CNC Ltd —Milton Keynes
- £13 - £16 an hour
- Part-time
- Computer literacy
- Data entry
- In-person
- Free parking
Quick apply
8d
Operations Administrator
Beaumont Refurbs LTD —Darlington
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
Quick apply
10d
Administrator (Part-time)
Opcare —Crystal Palace
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Referral programme
Quick apply
3d
Church Administrator
St John's Stoke Guildford —Guildford
- £14.04 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Sick pay
Quick apply
Administrator
BWB Consulting —London
- Hybrid work
- Inventory control
Order Processing Administrator
PBSC Ltd —Mirfield
- £17,150 - £30,500 a year
- Part-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
1d
Administrator / Diary Planner / Installation and Newbuild Department
Direct Window Company —Blackpool
- £12.71 an hour
- Full-time
- Microsoft Word
- Customer service
- Administrative experience
- Employee discount
Quick apply
9d

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Operations Administrator

WeMaintain -
London

Quick apply

Job details

£28,000 - £32,000 a year

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Administrative support experience
Filing
Internal department liaison
Microsoft Office Suite
Administrative experience
Appointment booking and call handling
Continuous improvement
Organisational skills
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Progress tracking

Full job description

Our mission

We don’t only maintain lifts and escalators — we transform how they’re operated.At WeMaintain, we build tech that empowers the people who keep cities running, making building maintenance smarter, faster, and more human.

Learn more about who we are

Why join us?

You don’t have to choose between autonomy and stability.

Big companies offer structure but little ownership or recognition.
Small companies offer freedom but not always clear direction or long-term support.

At WeMaintain, you get both:

Autonomy backed by real support and modern tools
A culture of trust, transparency, and respect
Career growth and opportunities for internal mobility
A team that values grit, perseverance, and the drive to make a real impact

Our values come to life every day:

Care — Respect and support for clients and colleagues
Grit — Persistence and high standards to get things done right
Uniqueness — Encouragement to share ideas and challenge the status quo

Who Are We Looking For?

We are seeking a highly organised and customer-focused Customer Service Administrator to support the Customer Success Manager in delivering exceptional service to our clients within the lift and escalator industry.
The successful candidate will play a key role in supporting day-to-day operations, ensuring customer enquiries are handled efficiently, service records are maintained accurately, and communication between customers, engineers, and internal departments remains effective. This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced environment and is committed to providing excellent customer service.

What Will Your Future Role Be?

Customer Service & Client Support

Act as a first point of contact for customer enquiries via telephone and email.
Provide timely updates to customers regarding service visits, repairs, quotations, and ongoing works.
Support the Customer Success Manager in maintaining strong customer relationships.
Escalate customer concerns and complaints appropriately whilst ensuring a positive customer experience.
Maintain professional communication with clients, contractors, and internal stakeholders.

Administrative Support

Provide administrative support to the Customer Success Manager and wider operational team.
Maintain accurate customer records, contracts, service reports, and documentation.
Process customer requests, quotations, purchase orders, and service-related paperwork.
Prepare reports, spreadsheets, and customer correspondence as required.
Ensure all documentation is filed and stored accurately within company systems.

Service Coordination

Assist with scheduling service visits, repairs, callouts, and maintenance activities.
Liaise with engineers regarding appointments, customer requirements, and attendance updates.
Monitor outstanding jobs and support the completion of works within agreed timescales.
Track and update service management systems to ensure accurate job progress reporting.
Support the coordination of emergency breakdown callouts.

Customer Success Support

Assist the Customer Success Manager with customer account management activities.
Support onboarding of new customers and contract mobilisation.
Monitor customer feedback and identify opportunities to improve service delivery.
Help prepare account review documentation and customer performance reports.
Support customer retention initiatives through proactive communication and follow-up.

General Duties

Maintain confidentiality of customer and company information.
Support continuous improvement initiatives and administrative processes.
Work collaboratively with operations, engineering, finance, and management teams.
Undertake additional administrative duties as reasonably required.

You Are the Right Person for Us If:

Essential

Previous experience within an administration or customer service role.
Excellent telephone manner and written communication skills.
Strong organisational skills and attention to detail.
Ability to prioritise workload and work under pressure.
Proficient in Microsoft Office, including Outlook, Word and Excel.
Strong interpersonal and problem-solving skills.

Desirable

Experience within the lift, facilities management, engineering, maintenance, or service industry.
Knowledge of service scheduling or job management systems.
Experience supporting account management or customer success functions.

Personal Attributes

Customer-focused and professional.
Proactive and solutions-oriented.
Strong team player with a positive attitude.
Reliable, organised, and able to manage multiple priorities.
Comfortable working in a fast-paced service environment.

️ How to Apply?

We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us.

What we value most is drive, curiosity, and potential — not a perfect resume.

To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better.

Our culture is built on trust and autonomy. We believe the best work happens when people can truly be themselves. Whatever your background, journey, or identity, we warmly encourage you to apply.

Recruitment Process:

Video call interview with Rachel, Service Desk Manager - 40 minutes
Face to face meeting with our Branch Manager - 60 minutes

Quick apply

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order administrator jobs in england

Operations Administrator