patient access coordinator Work, Jobs in england (with Salaries)

Patient Support Coordinator (m/f/d)
enua Pharma GmbH —London
- From £28,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
8d
Patient Plus coordinator
Cleveland Clinic London —London
- Full-time
- Administrative experience
- Annual leave
- Employee assistance programme
8d
Instrument Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Part-time
7d
Patient Services Coordinator
Allied Health Professionals Suffolk —Eye
- £26,300 - £27,476 a year
- Full-time
- Microsoft Word
- Travel
- Accounting
- Gym membership
- Sick pay
Quick apply
5d
Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
5d
Training and Implementation Coordinator
Dental Beauty Partners —London
- From £45,000 a year
- Travel
- Communication skills
- Annual leave
Quick apply
Senior Patient Access Co-ordinator
The London Clinic —London
- £33,000 - £35,000 a year
- Weekend availability
- Hospitality
- Customer service
- Mentoring
- Employee discount
PCN Administration & Patient Engagement Coordinator
PrimaryCareCareers —Woolpit
- £14.50 an hour
- Overtime
- Customer service
- Computer literacy
- GP surgery experience
- Annual leave
- Life insurance
13d
Patient Discharge Coordinator
HTG-UK —Truro
- £25,642.50 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Referral programme
7d
Clinic Coordinator
Northampton General Hospital NHS Trust —Northampton
- £25,760 - £27,476 a year
- Part-time
9h
Patient Journey & Clinical Support Coordinator
Liverpool Chiropractic Clinic —Liverpool
- £14 an hour
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
Quick apply
2d
Release and Transfer Coordinator
PPG Health In Justice —London
- Up to £33,000 a year
- Monday to Friday
- Free parking
- Employee discount
Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
5d
Private Patient Coordinator
Newmedica —Manchester
- Up to £30,000 a year
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- Free parking
- Employee assistance programme
Communications Coordinator
NHS Supply Chain —Nottingham
- £29,316 - £32,573 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Life insurance
6d
Patient Care Coordinator
The Elms Medical Practice —Rochester
- £14.26 an hour
- GP surgery experience
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
6d
Care Coordinator - admin and patient facing
Bromley Connect Primary Care Network —Bromley
- From £27,000 a year
- Part-time
- GP surgery experience
- Organisational skills
- IT
Quick apply
2d
Clinical Services Coordinator
Aceso Health —Rochester
- £26,250 - £28,325 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Clinic Coordinator
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Part-time
15h

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Patient Support Coordinator (m/f/d)

enua Pharma GmbH
London

Quick apply

Job details

Permanent | Full-time
From £28,000 a year
8 days ago

Qualifications

Customer service
English
Communication skills

Full job description

About us

We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.

Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.

Tasks

The Role

As Patient Support Coordinator, you are the first point of contact for our patients. You ensure clear communication, fast resolution of medication- and prescription-related queries, and a consistently high-quality patient experience across phone, email, and digital channels.

This is a hands-on operations role in a regulated healthcare environment. You will work closely with our pharmacy, clinical, and supply chain teams to keep the patient journey smooth, compliant, and well-documented.

What you will be doing

Patient communication: be the first responder for patient questions about prescriptions, medication availability, deliveries, and onboarding
Issue resolution: work closely with pharmacy and clinical teams to resolve medication-related issues and keep patients informed throughout
Coordination: act as the link between patients, pharmacy, prescribers, and our 3PL partner, ensuring accurate information is shared at every step
Patient guidance: explain treatment processes, next steps, and basic medication information clearly and compassionately
Documentation: record and track patient interactions accurately, in line with healthcare regulations and our internal SOPs
Escalation: identify complex clinical or regulatory issues and escalate promptly to clinical or governance leads
Safeguarding: recognise and escalate safeguarding concerns in line with our safeguarding policy, including indicators of patient vulnerability, abuse, or neglect
Controlled drug awareness: handle information about Schedule 2 CBMP prescriptions accurately and in accordance with the clinic’s controlled drug governance policies
Continuous improvement: feed insights from patient conversations back into the team to improve our processes, tooling, and FAQs

Requirements

What we are looking for

Required

2+ years of customer service or patient support experience
Excellent written and verbal communication in English; calm, empathetic, and professional under pressure
Strong attention to detail and a methodical approach to documentation and case tracking
High level of digital fluency — comfortable working across CRM, ticketing, telephony, and patient management systems
Comfortable working in a regulated environment and following SOPs precisely
Enhanced DBS check (to be completed prior to commencement of work, required under )
Complete mandatory training including safeguarding awareness and information governance modules, before commencing duties
Report all incidents and significant events through our incident reporting process
Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role
Permanent, full-time contract

Preferred

Experience in a healthcare, pharmacy, or telemedicine setting
Familiarity with controlled drug or pharmacy supply processes
Experience in early-stage or fast-scaling environments

Benefits

What we offer

£28,000 base salary
Hybrid working model with a collaborative, hands-on team
Real ownership and a clear path to grow as the UK business scales
The chance to be part of building something new in one of the most dynamic sectors in UK healthcare

If this resonates, we'd love to hear from you.

Quick apply

Refine Your Search

patient access coordinator jobs in england

Patient Support Coordinator (m/f/d)

Patient Plus coordinator

Instrument Coordinator

Patient Services Coordinator

Patient Coordinator/Receptionist

Training and Implementation Coordinator

Senior Patient Access Co-ordinator

PCN Administration & Patient Engagement Coordinator

Patient Discharge Coordinator

Clinic Coordinator

Patient Journey & Clinical Support Coordinator

Release and Transfer Coordinator

Patient Coordinator/Receptionist (Maternity Cover ending on April 2027 )

Private Patient Coordinator

NHS Patient Services Coordinator

Communications Coordinator

Patient Care Coordinator

Care Coordinator - admin and patient facing

Clinical Services Coordinator

Clinic Coordinator

I want to receive the latest job alerts for patient access coordinator in england

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