customer experience manager Work, Jobs in englefield, brk (with Salaries)

Operations Manager
Popeyes UK —Reading
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
11d
Branch Manager
Huws Gray Group —Reading
- Leadership
- Communication skills
- Employee discount
- Sick pay
9d
Partner Manager
BlueKong Networks Limited —Theale
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
4d
Account Manager
Building Materials Nationwide —Reading
- £30,000 - £40,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
School Business Manager
Wishford Education —Reading
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- School
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Reception Supervisor
David Lloyd Clubs —Newbury
- £13.80 an hour
- Customer service
- Communication skills
- Employee discount
Assistant Brand Manager - Consumer Health
Bayer —Reading
- £44,000 - £50,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
4d
Business Support Officer
Fire Service —Calcot
- £33,699 - £38,220 a year
- Temporary
- IT
- Communication skills
- Office experience
- Annual leave
9d
Order Manager
Neos Networks —Reading
- Up to £35,000 a year
- Full-time
- Hybrid work
Duty Manager
The Club at Mapledurham —Reading
- £27,476.80 a year
- Weekend availability
- Hospitality
- Communication skills
- Free parking
- Employee assistance programme
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
6d
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Client Administrator UK (On Call, Full-Time)
Telemedicine Clinic —Reading
- Weekend availability
- Microsoft Excel
- English
- IT
Supervisor
Ernest Jones —Reading
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Business Development Manager
Automation Consultants Ltd —Reading
- £40,000 - £55,000 a year
- Sales
- Business development
- AWS
- Flexible schedule
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Deputy Manager
Iceland —Reading
- £31,080 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
3d

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Operations Manager

Popeyes UK -
Reading

Quick apply

Job details

Full-time
£55,000 - £65,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Leadership

Full job description

We’re looking for an epic leader of people and standards driven operator to join our team as an Operations Manager

You’ll be the driver of culture, leading your General Managers and bring to life our 'bring the fun' value. You'll provide clear direction and motivational leadership, be responsible for your KPIs, especially sales and profit targets. Whilst ensuring the highest standards of quality, service, and cleanliness. We work in a fast paced and competitive environment, so these standards are vital to the success of the business.

What you’ll do here

Oversee the daily operations of multiple locations, ensuring efficiency and profitability
Ensure compliance with all regulatory requirements and safety procedures
Build, develop and retain a high-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
Ensure food quality standards uphold our ambition to be the most loved QSR brand
Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
Implement and maintain operational policies, procedures and standards across all locations
Monitor and analyse financial performance, budgeting and cost control measures
Drive continuous improvement initiatives to enhance operational effectiveness

What you’ll have done

Strong experience and proven track record in a multi-site, hospitality business, ideally QSR or casual dining
Excellent organisational and problem solving abilities
Always leads by example, lives and breathes an epic guest experience and drives KPIs
Strong leadership and interpersonal skills with the ability to motivate and inspire
Extensive experience recruiting, developing and talent planning within your store teams
Demonstrated ability to analyse financial data and make sound business decisions
Knowledge of regulatory compliance and safety standards

Benefits

Competitive salary and bonus scheme
£5k car allowance
Company car scheme
Benefits platform, inc. gym discounts and cycle to work
Career progression opportunities
Private healthcare
Life assurance
33 days annual leave
Birthday day off
Free chicken!

Inclusivity and respect are at the heart of all we do, Popeyes is a place where everyone is can be their true self and everyone belongs. This is why we assess each application on the aptitude to do the job and nothing else.

Quick apply

Refine Your Search

customer experience manager jobs in englefield, brk

Operations Manager

Zara Reading Customer Experience Deputy Manager

Branch Manager

Partner Manager

Account Manager

School Business Manager

Customer Services Executive

Reception Supervisor

Assistant Brand Manager - Consumer Health

Business Support Officer

Order Manager

Duty Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Call Centre Manager

Customer Journey Improvement Specialist

Client Administrator UK (On Call, Full-Time)

Supervisor

Business Development Manager

Customer Operational Delivery Manager

Deputy Manager

I want to receive the latest job alerts for customer experience manager in englefield, brk

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