Risk manager Work, Jobs in Englefield, Brk (with Salaries)

Contact Centre Liaison Manager
PracticePlusGroup —Reading
- Up to £75,000 a year
- Remote
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
8d
Care Home Deputy Manager
Barchester Healthcare —Reading
- £50,000 a year
- Sales
- Human resources
- Referral programme
Quick apply
Community Risk and Intelligence Analyst
Fire Service —Calcot
- £39,862 - £45,091 a year
- Annual leave
- Flexible schedule
13d
Risk Manager
Xe —Bracknell
- Full-time
- Analysis skills
- Team management
- APIs
- Employee stock purchase plan
Quick apply
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
8d
Transformation Portfolio Manager
Thames Water Utilites —Reading
- Up to £78,000 a year
- Full-time
- Hybrid work
- Management
- PMP
- Analysis skills
- Annual leave
1d
Project Manager Co-ordinator
ISS Facility Services —Reading
- Microsoft Office
- Project management
- Organisational skills
Quick apply
Claims & Risk Manager
Penningtons Manches Cooper LLP —Basingstoke
- Full-time
- Analysis skills
- Supervising experience
- Continuous improvement
6h
VodafoneThree - Risk & Governance Manager
Vodafone —Newbury
- Full-time
- Hybrid work
- Leadership
- Employee discount
Assistant Project Manager (PMO)
WSP —Reading
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Flexitime
- Work from home
Technical Delivery Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Azure
- DevOps
- Team management
- Annual leave
- Work from home
Press Officer
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Teaching
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Team Manager – Assertive Outreach
Oxford Health NHS Foundation Trust —Oxford
- £57,528 - £64,750 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent
The Church of Jesus Christ of Latter-day Saints —High Wycombe
- Full-time
- English
- Master's degree
- Bachelor's degree
VodafoneThree - Programme Manager - Infra & Decomm
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
5d
VodafoneThree - Programme Manager - Partnerships
Vodafone —Newbury
- Full-time
- Hybrid work
- Employee discount
4d
Quality and Risk Manager
Circle Health Group —Windsor
- Full-time
- Hospital
- Data analysis skills
- Communication skills
- Employee discount
- Life insurance
Strategic Project Manager
Thames Water Utilites —Hampton
- Up to £65,000 a year
- Full-time
- Communication skills
- Annual leave
12d
VodafoneThree - Service Transformation Lead
Vodafone —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Employee discount

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Contact Centre Liaison Manager

PracticePlusGroup -
Reading

Apply Now

Job details

Permanent
Up to £75,000 a year
8 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Continuous improvement
Root cause analysis
Leadership
Communication skills

Full job description

About The Role

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE FOR EVERY PATIENT

We’re looking for an experienced and driven Contact Centre Liaison Manager to join Practice Plus Group. This is a high-impact role acting as a key link between our hospital sites and our central contact centre function.

You’ll play an important role in supporting a seamless patient journey by strengthening collaboration, improving consistency in processes, and enhancing the overall patient experience across multiple sites. This is an exciting opportunity to contribute to the ongoing development of a more integrated and high-performing contact centre service, while driving continuous improvement and innovation.

The role offers flexibility with a predominantly remote or site-based working approach across the UK, alongside travel to hospital sites and occasional travel as required to support wider service operations.

What you'll be doing

As our Contact Centre Liaison Manager, you will be:

Acting as the primary liaison between hospital teams and the central contact centre function
Building strong relationships with operational teams, clinicians, and service leaders
Overseeing appointment booking, cancellations, and patient communications to ensure a smooth and effective patient pathway
Monitoring performance against KPIs such as call handling, booking accuracy, and response times
Identifying trends, risks, and opportunities to improve efficiency and patient experience
Leading continuous improvement initiatives and supporting service development
Acting as an escalation point for complex issues, ensuring timely resolution and root cause analysis
Supporting compliance with UK healthcare regulations, including GDPR and NHS standards
Designing and delivering training to ensure consistency and alignment across all teams and locations

What we’ll look for in you

With strong experience in operational leadership — ideally within healthcare, contact centre, or service delivery environments— you will also demonstrate:

Proven ability to manage stakeholders across multiple teams and locations
Experience working with contact centre operations and performance metrics
Excellent communication and relationship-building skills
Ability to analyse data, identify trends, and drive service improvement
A proactive, solutions-focused mindset with strong problem-solving capability
Understanding of patient pathways, appointment management, and healthcare service delivery (desirable)
Willingness to travel across UK sites as required

What you can expect in return

Salary of up to £75,000 per annum, depending on experience
car allowance
25 days annual leave (increasing with service), plus bank holidays
An extensive range of wellbeing and lifestyle benefits
Practice Plus Group Perks – discounts and cashback with major retailers
Employee assistance and occupational health support
Access to our bespoke e-learning platform and ongoing development opportunities

To apply for the role, click on the link below. If you have any questions, please contact [email protected] in our friendly resourcing team.

Our employment offers are subject to satisfactory pre-employment checks. Practice Plus Group promotes diversity and equal opportunities.

Applicants must have the right to work in the UK.

Apply Now

Refine Your Search

risk manager jobs in englefield, brk

Contact Centre Liaison Manager

Care Home Deputy Manager

Community Risk and Intelligence Analyst

Risk Manager

Head of Projects - Reading, UK

Transformation Portfolio Manager

Project Manager Co-ordinator

Claims & Risk Manager

VodafoneThree - Risk & Governance Manager

Assistant Project Manager (PMO)

Technical Delivery Manager

Press Officer

Customer Operational Delivery Manager

Team Manager – Assertive Outreach

Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent

VodafoneThree - Programme Manager - Infra & Decomm

VodafoneThree - Programme Manager - Partnerships

Quality and Risk Manager

Strategic Project Manager

VodafoneThree - Service Transformation Lead

I want to receive the latest job alerts for risk manager in englefield, brk

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