Hotel receptionist Work, Jobs in Enniskillen (with Salaries)

Hotel Receptionist
Killyhevlin Lakeside Hotel, Health Club & Spa —Enniskillen
- £8.00 - £12.71 an hour
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3h
Hotel Receptionist
Westville Hotel —Enniskillen
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
Hotel Resort Receptionist
Lusty Beg Island Resort and Spa —Kesh
- From £12.71 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee discount
Quick apply
9h

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Hotel Receptionist

Killyhevlin Lakeside Hotel, Health Club & Spa
Enniskillen

Quick apply

Job details

Full-time
£8.00 - £12.71 an hour
3 hours ago

Benefits

Free parking
Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
GCSE
English
Computer skills
Clerical experience
Communication skills

Full job description

Responsibility for others: To ensure that as an employee of the Killyhevlin Hotel Health Club and Spa all duties are carried out in a safe and responsible manner by observing and adhering to all company policies and procedures thereby not endangering ones own or another’s health and safety, nor bringing the reputation of the company into disrepute.

Overall purpose of the job: Ensuring that the Reception Area and any other areas under your charge are maintained to a standard expected by Customers and Killyhevlin Lakeside Hotel and Lodges and that Customers receive the standard of service they expect, while also ensuring all transactions are conducted promptly and accurately and all monies are brought to account and all customer requirements are met promptly, efficiently and courteously.

Key Activities:

Maintaining a safe and secure work environment

Maintain and deal with payments

Develop effective working relationships

Display customer care skills

Deal with bookings & reservations

Deal with communications

Deal with arrival & check-in of customers

Prepare customer accounts and deal with departures/ check-outs

Know hotel policy & procedure regarding the exchange foreign cash.

Maintain a computer system by entering data and text and necessary reference codes; retrieve data from the system, print, collate and distribute documents as necessary.

Store, retrieve and supply information, store in the required form - alphabetical or numerical; supply information in an appropriate form, ensure confidentiality and respect GDPR at all times.

Essential:

Good standard of education.

An industry recognised degree or further education in hospitality or clerical work or two years' experience in a similar role based in hospitality

Excellent written and verbal communication skills

Excellent customer service skills

Good computer skills, with knowledge of booking systems, both in-house and online

Hands-on experience of taking credit/debit card payments over the phone and in-person

Highly self-motivated and able to effectively prioritize own workload and work well under pressure

Knowledge of the local area

In addition to the above duties you may be required from time to time, at the discretion of the Manager to complete other duties within your capabilities.

Rate of pay to be discussed at interview, dependent on proven experience.

Minimum GSCE (or equivalent) Grade B in Mathematics and English

Job Types: Full-time, Permanent

Pay: £8.00-£12.71 per hour

Benefits:

Discounted or free food
Employee discount
Free parking
On-site parking

Education:

GCSE or equivalent (required)

Experience:

Customer Facing: 1 year (preferred)
Hospitality: 1 year (preferred)

Language:

English (required)

Work Location: In person

Quick apply

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