Community service officer Work, Jobs in Epping (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Travel Safe Officer
GTS Rail Operations Limited —London
- Customer service
- Conflict management
- Communication skills
- Employee discount
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Events & Community Fundraising Officer
Rethink Mental Illness —London
- £26,457 a year
- Full-time
- Remote
- CRM software
- Recruiting
- Annual leave
- Employee assistance programme
Customer Admin/Process Support Officer
Islington Council —Islington
- £40,404 - £41,637 a year
- Full-time
- Employee discount
1d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Admissions Officer
Birkbeck University of London —London
- £31,234 - £34,827 a year
- Full-time
- Hybrid work
- Microsoft Office
- Data entry
- Communication skills
- Annual leave
Repairs Administrator
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Administrative experience
- IT
E+ Grant Officer
British Council —London
- £25,520 a year
- No degree
Professional Development Officer
Professional Standards and Development —London
- £32,000 - £35,400 a year
- Part-time
Quick apply
11d
Witness Care Officer
Metropolitan Police —West Hampstead
- £33,219 - £36,228 a year
- Full-time
- Computer literacy
- English
- Computer skills
Exams Officer
Harris Federation —London
- £31,740.49 - £33,677.68 a year
- Full-time
- Management
- Databases
- Recruiting
Family Information and Advice Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Analysis skills
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Welfare Officer
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Databases
- Education
- Office experience
4d
Lifestyle & Wellness Co-ordinator
Bupa —Enfield
- £13.10 - £14.10 an hour
- Weekend availability
- Budgeting
- Employee discount
- Gym membership
Quick apply
Booking Officer - Outpatient appointment department
The Princess Alexandra Hospital NHS Trust —Harlow
- £25,272 a year
- Phone etiquette
4d
Service Support Officer
Lambeth Council —London
- £37,509 - £38,637 a year
- Full-time
- Databases
3d
Domestic Abuse Officer
Southern Housing —Farringdon
- £39,000 a year
- Hybrid work
- In-person
- Annual leave
- Flexible schedule
10d
Assistant Hub Officer
HM Revenue and Customs —Stratford
- £31,471 a year
- Part-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Travel
- Work from home
10d

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

community service officer jobs in epping

Customer Contact Officer

Travel Safe Officer

Housing Officer

Police Community Support Officer - Inner London

Events & Community Fundraising Officer

Customer Admin/Process Support Officer

Welfare Advice Officer

Admissions Officer

Repairs Administrator

E+ Grant Officer

Professional Development Officer

Witness Care Officer

Exams Officer

Family Information and Advice Officer

Welfare Officer

Lifestyle & Wellness Co-ordinator

Booking Officer - Outpatient appointment department

Service Support Officer

Domestic Abuse Officer

Assistant Hub Officer

I want to receive the latest job alerts for community service officer in epping

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