Director of client services Work, Jobs in Epsom, Sry (with Salaries)

Client Development Associate (Retail Media)
Epsilon —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
5d
Director of Key Accounts
APCOA PARKING (UK) LTD —Uxbridge
- £100,000 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Client Services Director
s360 Digital UK —London
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Leadership
- Health & wellbeing programme
- Relocation assistance
Quick apply
13d
Senior Block Manager (Residential Block Property Management)
Bawtrys Estate Management Ltd —Sevenoaks
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- IT
- Work from home
Quick apply
12d
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Business development
- Travel
- Gym membership
Quick apply
Director of Client Experience - (12 months FTC)
Pwc UK —London
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
6d
Property Manager (Block Management)
Blakes Estate Agents & Property Services —Putney
- From £40,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Work from home
Quick apply
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
3d
Sr Director, Professional Services
NetApp —Windsor
- Full-time
- Hybrid work
- Azure
- Sales
- AWS
- Annual leave
- Employee assistance programme
Director, Professional Services, EMEA
Klaviyo —London
- £124,000 - £186,000 a year
- Spanish
- Sales
- English
Quick apply
Voids & Relets Officer
Caridon Property —Croydon
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Life insurance
Quick apply
Head of Technical Governance & Assurance
Sodexo —London
- £80,000 a year
- Full-time
- Engineering
- Maintenance
- University
- Gym membership
Quick apply
10d
Director of Procurement
NextStep —London
- £140,000 - £170,000 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Director of Surveying Services (DoSS)
AmTrust International —London
- £90,000 - £120,000 a year
- Full-time
- Travel
- Construction experience
- Communication skills
- Employee assistance programme
- Gym membership
Sales & Operations Manager - Destination Weddings
Ionian Weddings —Guildford
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Work from home
Quick apply
14d
Sr. Director of Projects
Crane Worldwide UK Limited —Middlesex
- Hybrid work
- PMP
- Engineering
- Microsoft Office
Project Director
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Customer service
- Project management
- Contracts
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
4d

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Client Development Associate (Retail Media)

Epsilon -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Presentation skills
Communication skills

Full job description

Overview
London (4 days per week in office) • UK travel to retailer offices as needed

Epsilon is offering an outstanding opportunity to work with some of the most inquisitive people in retail media and supporting some of the UK's biggest retailers. We are looking for a diligent Client Success Associate to support our Retail Media clients. You'll assist the Client Lead and the client team by coordinating delivery and keeping day-to-day tasks on track. You will also help drive commercial growth and product adoption onsite, offsite, and through features for our retail clients. Reporting and operational foundations will be carried out consistently and accurately.

Reporting & collaboration

You'll report directly to the lead of Client Services and support the wider Retail Media Client team. You'll partner closely with internal teams (e.g., Sales, Ops, Tech, Analytics, Creative) to support planning, delivery, reporting and issue resolution.

Responsibilities

Support the Client Lead/Client Directors with meeting prep, notes, follow-ups and action tracking
Support onsite operational checks and troubleshooting (e.g., platform checks, placement/feature launch coordination)
Support product/release communications by helping compile client updates and key changes
Build and QA retailer-facing reporting (weekly/monthly), including insights and next steps
Raise and handle tickets (e.g., reporting pulls, troubleshooting, platform issues) and coordinate cross-functional follow-up
Respond to client queries and triage requests, pulling in the right teams quickly
Pull and maintain delivery metrics and trackers; help find opportunities to automate repeatable outputs
Deliver comprehensive insights for retailer QBRs and ad hoc updates

What success looks like

The team trusts you to keep details organised, deadlines met, and comms clear
Issues are spotted early and raised with proposed options
Reporting is accurate, on time, and passionate about insights and actions
Trackers and processes are maintained to a high standard

Qualifications

Strong organisation and follow-through; able to handle multiple workstreams
Clear written and verbal communication; confident with client-facing updates
Analytical and detail-focused; comfortable working with performance data in Excel
Participant coordination across internal teams and retailer/platform contacts
Proactive problem-solving

Required qualifications

1-2 years' experience in client services/account support within digital media, or an agency environment
Strong Excel skills (pivots/lookups a plus) and ability to QA numbers before sharing
Comfortable producing decks and written updates (PowerPoint)
Able to work four days each week from our London office, with visits to retailer offices across the UK as required
Proactive, team-first approach with strong ownership and vitality

Nice to have

Hands-on familiarity with retail media platforms (e.g., CitrusAd, Criteo Retail Media, Amazon)
Experience with CRM/workflow tools (e.g., Salesforce) and basic analytics tooling (e.g., DOMO, Tableu)
Comfortable presenting performance updates
Retail/eCommerce trading knowledge (e.g., promo cadence, onsite merchandising)

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration: We work together, support one another, and collectively achieve goals.
Growth: There are endless opportunities for growth through learning, development and career advancement.
Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our
inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

#LI-TF1

Apply Now

Refine Your Search

director of client services jobs in epsom, sry

Client Development Associate (Retail Media)

Senior Director of Service Delivery

Director of Key Accounts

Client Services Director

Senior Block Manager (Residential Block Property Management)

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Director of Client Experience - (12 months FTC)

Property Manager (Block Management)

Client Services Manager

Sr Director, Professional Services

Director, Professional Services, EMEA

Voids & Relets Officer

Head of Technical Governance & Assurance

Director of Procurement

Client Engagement Manager

Director of Surveying Services (DoSS)

Sales & Operations Manager - Destination Weddings

Sr. Director of Projects

Project Director

Associate Director- Programme Delivery

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