Operational support grade Work, Jobs in Epsom, Sry (with Salaries)

Patient Pathway Coordinator
Epsom and St Helier University Hospitals NHS Trust —Epsom
- £33,262 - £36,027 a year
- Part-time
- IT
- Medical terminology
3d
Quality Assurance Rater - English (United Kingdom)
TELUS Digital —London
- £17.40 an hour
- English
- Analysis skills
- Machine learning
Quick apply
Receptionist
Hallmark Care Homes —Esher
- £15.20 an hour
- Part-time
- Front desk
- Employee discount
- Referral programme
7d
Operational Resilience Vetting Administrator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee discount
4h
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
Warehouse Manager
DHL —Sutton
- £40,000 a year
- Monday to Friday
- Warehouse experience
Third in Charge
Fennies Day Nurseries Ltd —Purley
- Up to £34,000 a year
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
Operational Support Services Officer
Kingston and Richmond NHS Foundation Trust —Teddington
- £36,943 - £44,900 a year
- Full-time
- Customer service
- Administrative experience
- Supervising experience
1d
Office Assistant
Creatio —London
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
8d
Project Manager Apprentice
QA Apprenticeships —Guildford
- £18,000 - £24,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Annual leave
AV APPRENTICE
Merlin Entertainments —Chessington
- Full-time
- Communication skills
- Resort
- Employee discount
9d
Operations Officers
Home Office —Horley
- £32,777 - £33,760 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
14d
Education Centre Supervisor
Explore Learning —Hampton
- From £27,000 a year
- Full-time
- English
- In-person
- Employee discount
- Referral programme
Quick apply
11d
Kitchen Assistant
Hallmark Care Homes —Esher
- £15.20 an hour
- Call to connect
- Communication skills
- Negotiation
- Kitchen experience
- Employee discount
- Flexible schedule
7d
Business Administrator
Hallmark Care Homes —Esher
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
RH-PRU Adminstrator
University College London —London
- £36,433 - £41,833 a year
- Part-time
- University
- Organisational skills
14d
Operational Support Grade - HMP Downview (Prison Support Role)
Ministry of Justice —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
7d
Case Progression Officer
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee discount
2d
Sampler - Staines - 12 Month FTC
Affinity Water —Staines-upon-Thames
- £26,852 a year
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
Planner
Epsom and St Helier University Hospitals NHS Trust —Morden
- £13.85 an hour
- Full-time
- Nursing home
- Customer service
- IT
4d

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Patient Pathway Coordinator

Epsom and St Helier University Hospitals NHS Trust -
Epsom

Apply Now

Job details

Part-time | Fixed term contract
£33,262 - £36,027 a year
3 days ago

Qualifications

GCSE
IT
NVQ
Medical terminology

Full job description

Band 4

Main area

Paediatric Patient Pathway Coordinator

Grade

Band 4

Contract

Fixed term: 6 months (Maternity cover)

Hours

Part time - 22.5 hours per week (3 x 7.5 hours per day)

Job ref

343-8059217-SC-B4-FT

Site

Epsom Hospital

Town

Epsom

Salary

£33,262 - £36,027 per anum

Salary period

Yearly

Closing

21/07/2026 23:59

Interview date

22/08/2026

At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

Job overview

The post holder will play a vital role in supporting the delivery of high-quality patient care through proactive administrative and clerical support, alongside a strong commitment to continuous service improvement.

Working within a specialty clinical team, they will act as a key point of contact for all administrative aspects of patients’ pathways, ensuring patients are effectively tracked and supported from referral through to treatment and/or discharge. They will take a proactive approach to managing pathways, identifying potential delays early and taking appropriate action to maintain patient flow.

The post holder will deliver a patient-focused service, working in close collaboration with clinicians to coordinate efficient and integrated care pathways. This will include optimising the use of resources and ensuring patients are treated in the right place, by the right clinician, at the right time.

A core element of the role is the active management of paediatric patient pathways in line with RTT principles and 18-week targets, including expediting pathways and ensuring cancellations are promptly and appropriately rescheduled.

The post holder will work collaboratively with multidisciplinary teams, provide cross-cover during team absences, attend regular meetings, and deliver comprehensive administrative support to consultants, including the effective coordination of clinical timetables.

Main duties of the job

Coordinate and manage patient pathways, ensuring patients are scheduled for outpatient appointments, pre-admission clinics, diagnostics, and treatments in line with national waiting time targets and Trust policies.
Act as a key administrative point of contact, supporting patients from referral through to treatment and/or discharge.
Schedule and monitor appointments in line with RTT standards, proactively identifying and addressing delays, and ensuring cancellations are promptly rescheduled and recorded.
Provide comprehensive administrative support to consultants, including the effective management of clinical diaries, timetables, and clinic utilisation.
Maintain accurate and up-to-date patient records on PAS systems, ensuring all referral, waiting list, and demographic information is recorded correctly.
Ensure patients receive clear, timely communication regarding appointments, including the preparation and amendment of correspondence and patient information.
Work collaboratively with consultants, MDTs, and operational teams, attending meetings and contributing to efficient service delivery.
Provide cross-cover within the administrative team during periods of absence to maintain continuity of service.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person specification

Qualifications

Essential criteria

5 GCSE’s or equivalent including English and Maths at grade C or above.

Desirable criteria

ECDL or NVQ or working towards NVQ or equivalent.

Experience

Essential criteria

Experience of using a full range of IT/Patient administration systems
Experience of patient administration work in a healthcare setting

Desirable criteria

A minimum of one year’s experience working in a similar role in a hospital/health care setting.

Knowledge

Essential criteria

Knowledge of NHS service provision including the pathway of care
Knowledge of databases, spreadsheets e.g. iClip, Excel or similar applications

Desirable criteria

Knowledge of medical terminology

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: [email protected]

Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Apply Now

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Band 4

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Knowledge

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers